IATA航空公司代碼 | KE |
---|---|
路線 | 277 |
熱門路線 | 濟州國際機場往首爾 金浦國際機場 |
服務機場數量 | 113 |
熱門機場 | 首爾 仁川國際機場 |
優點: Great service and a very friendly crew.
缺點: The food was ok, average and nothing special.
缺點: Great value ,excellent and friendly service.
優點: Services
缺點: No, all good
優點: Great leg room even for tall person. Food is good and there's enough choices.
優點: Great service, plenty of leg room, exceptional staff. Toilets refreshed often. Will def fly again.
缺點: More detailed online infor for kids food. Australian fried rice varies greatly from korean!!! Potato crisp packets of chips would be a good snack option for kids instead of prawn crackers / brownies. Kids like plain stuff!
Best ever experience. I will recommend this Airline to all my friends
優點: Crew, food, comfort, entertainment and many good things
缺點: I love everything
優點: Punctual take off and landing, attentive crew, excellent entertainment system (Especially for short haul flight). One of the best meals I’ve had in the air too - great that this along with unlimited drinks was free!
Seoul to Sydney
優點: Legroom was generous, crew were attentive and polite, although alcohol availability was stingy.
缺點: Food quality was poor bordering on tasteless, more importantly service of lukewarm egg meals is guaranteed to earn an "Air Typhoid" award, and is inexcusable.
優點: We liked the boarding in Atlanta and in Seoul with the people boarding by the numbers of their rows - boarded the back rows, then the middle then the front. Worked so much better than everyone rushing to get on! Flight attendants were very helpful with everything and always kind. Loved being able to sit in the exit row seats!!
缺點: Food was okay - we fly Korean Air whenever we travel to SE Asia and it seems the food is the same no matter what flight we are on. We like the pizza snack better than the bun with meat inside they served us on this trip.
優點: Same as above.
Flying in comfort
優點: Boarded on time; everything efficiently done; pleasant staff. Breakfast was not great - too sweet overall. Usually korean does well with food.
A pleasure to travel with an attentive airline
優點: Food was really good - nice mix of Korean and European menu. Good entertainment system; attentive staff offering drinks and snacks. Comfortable chair.
缺點: We boarded late but the communication was good.
優點: Great legroom. Food better than last Korean Air flight a few years ago.
缺點: Changed to smaller aircraft, last row in the aeroplane.
A very nice flying experience from Beijing to Seoul
優點: I received a meal for a two leg flight of overall only 4.5 hours.
The seating was nice and the food was very tasty.
I love the layout of the Incheon Airport as well as the transfer experience.
Comfortable flight from Seoul to Tokyo
優點: Comfortable flight with a nice crew. An overall good experience.
缺點: After arriving, the waiting time for receiving a VISA was quite long for people staying longer than the regular 3 months.
缺點: Good that have a night in the hotel to stretch and a good night sleep and a proper meal, and are all included within the ticket.
優點: Very professional crew good service
缺點: Nothing really pilot couldn't understand him but does it really matter unless is an emergency
缺點: It was delayed for two hrs for 50mns domestic flight. An i missed connecting bus so had to pay extra 100usd!
Accomodation for long layover is a myth
缺點: Korean Air refused to provide accommodation for my 19 hours layover even I had two flights with Korean Air. The reason provided was simple: "We don't have you on the list". The fact that it's 8 pm and had known nothing about South Korea meant nothing.
缺點: I would like to have a vegetarion menu option
ticket
優點: the company you gave too me were no good i did like then i hope you please do not give that company too no
one i did take the fly on Korea air korea air is good but not the company you gave too me too by my ticket from
PILOT
優點: From the April 12 Sydney to Seoul flight, the landing at Seoul was so smooth, so professionally done I hardly knew we had touched ground.
That Captain has much to teach all pilots wanting a higher standard to their skills and the recognition of these standards. That caption is worth his/her weight in gold, giving Koran Air a gold standard.
To compare, the landing at Osaka April 12, late at night, was done by an apprentice who has much to learn from your gold star captain..
缺點: The same Sydney to Seoul flight, crossed the Qld Great Barrier Reef around 11am April 12. Having a window seat, so much detail of the Reef was visible which greatly surprised me. Beautiful colours galore. Having my face glued to the window at this time, I was unaware of cabin happenings. A male steward tapped me on the shoulder and said "Close your window blind". The beautiful scene outside my window was a first and being 76 old, likely not to happen again for me. Naturally, I ask the male steward "Why", He repeated 4 more times, "Close your window blind". Each time my reply was the same, "Why". On his last request, his voice raised, so in turn, my reply was raised. Sadly, he walked away silently, hands waving in disgust.
Only then did I realise the cabin was completely black, no light seen.
If at 11am, traditionally, this is a custom, a service to passengers on that particular flight, the male steward didn't say. He clearly expected to be obeyed and didn't expect a challenge. But also felt I didn't deserve a reason for his, what clearly was a demand. Would he have treated a male passenger differently. I flew economy because that is what my budget demands. Flying is not common for me but certainly a thrill that demands a window seat.
I give much praise to all other staff, especially the captain landing that very craft at Seoul. At my age, years of experience allows me to be aware and notice. A beautifully presented mature female stewardess in economy, served me. When I requested a beer with the main meal, she said I will give you my favourite. I knew this was double talk for having only one brand beer left, that was a weak American beer. I watched this lovely lady many times being distracted by other staff with questions and 2 other passengers near me, asking for changes. She never blew it. And she passed me in the Sydney terminal, end of the day for her and believe it or not, she remembered me. She was not in such a hurry to get to her destination, that she gave time by turning her body, giving me a wide smile with eyes saying, Yes, I served you. You see, she's never off the job of customer service.
I learned much, flying with Korean Air. Many thanks, Sally
Confortable flight
優點: Service, food, entertainment
缺點: Can't choose my own seats
Excellent in flight Service
優點: for the flight from Seoul to Singapore, the flight was superb.
In-flight services was perfect. food was excellent and the air stewards and stewardess were all very helpful and full of smiles.
缺點: Check In process at Seoul Counter.
the check-in was stressful. the ground staffs insist on using Check-in Kiosks provided even when it was not working as it should be.
Ended up being bounced from one staff to another.
優點: I like all the email reminders and alerts
Pleasant Flight
優點: Boarding is systematic, all items in order. The food was nice. Love the leg room space.
Excellence
優點: Flight comfortable, service superb, clean and smooth flight. They went all out to make everyone feel as comfortable as they could.
缺點: Scrambled eggs were overlooked. Breakfast lacked variety. Otherwise, it was all good.
All great barring a minor glitch.
優點: - Great Service by inflight crew.
- Very good Indian veg meal options i.e. Hindu Veg Meal and Asian Veg Meal. I would suggest the non veg folks to try these next time.
All great barring a minor glitch.
優點: Service and Food was great. The hygiene was good.
缺點: The audio on inflight wasnt working on leg 2 of the journey i.e. from Seoul to SFO
優點: Aircraft is well kept and clean. Crew members are attentive and alert.check in process was fast and efficient.
缺點: Charging of excess baggage on second piece of luggage checkedin. Amount is too steep.
Selection of movies could be expanded esp the korean selection since its korean air? Current selection of korean movies was only 5!
Exceptional Experience
優點: Service was immaculate, friendly staff, smooth flight, comfortable plane. Wonderful experience, would recommend it to everyone.
缺點: None
Insanity
缺點: As I was about to board, I was denied carrying on my backpack with the few items I would need for the flight, so I was forced to put them into my carry-on suitcase which was loaded elsewhere, out of reach.. The insanity of it all - so glad the woman can count to two - is that I was forced by this angry person to carry my laptop and tablet onto the airplane in my hand, as she absolutely would not allow me to put them into my empty backpack, claiming this would constitute a third item. Of course, no one else was forced to take their computers out of their protective cases, only myself, because it was a backpack. I am 66 years old, travelling alone, and frankly am not the only international traveler who experiences unbelievable rudeness when in US airports.
Again, the crew were wonderful - always attentive,
優點: The crew were excellent.
缺點: I would have liked to have had a wider selection of movies. I would also have liked to have a hard copy menu to look at prior to meals, as unfortunately I couldn't always understand the crew, even though they were fantastic. With a little more detail I could have determined whether something was spicy or not.
Crew were fantastic
優點: I liked their positive & happy attitudes as well as their work ethic.
缺點: Perhaps there could have been a larger & wider selection of movies. I would have liked to have had a hard copy menu so that I could make a more informed choice with my meals.
優點: The air hostess is very kind and helpful when she noticed that I was not well and she has offered me a honey lemon drink even I didn't request.
next time I will chose other flight
優點: screen contents very good
缺點: seat is smaller than other flight
Free city tour
優點: You can go on a free city tour if you are transiting at Incheon airport. Also fantastic public area for transiting customer with free showers, upholstered day bed, charge stations. Paid massages , Paid airport hotels or lounges with buffet.
缺點: There was nothing we didn't like about our flight to Seoul
優點: Friendly service and food pretty good. Great price for value.
缺點: Seating was changed even though i prebooked.
優點: Great value plus layover hotel bonus
缺點: It was all good
優點: Indian music in Audio section and Bollywood movies
I was pleasantly surprised !
優點: in a relatively short flight I was surprised of the quality of the service, the entertainment and how small details were taken care of.
缺點: Nothing
Re: Baggage allowance
優點: I like that KE is lenient with the baggage allowance of 23kgs per piece that some can still go up to about 25kgs due to measurement system used (Metric vs. US).
I also like that KE has bigger leg room even in the economy class.
缺點: I don't like the fact that KE charges the 3rd baggage (excess baggage) US$200 for only up to 23kgs. Anything beyond that is additional $100 for only up to 32kgs. another $100 beyond 32kgs.
I will state for a fact that Cathay Pacific only charges US$150 for the 3rd baggage and is already up to 32kgs. Perhaps this is something KE would like to look into.
In spite of Cathay Pacific's excess baggage rates, they have a smaller leg room in the economy class.
優點: Lot of space for legs and comfortable seats.
缺點: Nobody could find my reservation for a special meal and I ended up eating nothing
缺點: Again, my special meal request wasn't found and I ended up eating nothing
It was done by Garuda airlines
優點: Fast Chaco in and nice crew
缺點: The food was not great and no vegetarian options
great service with great smile
缺點: since it is the overnight flight, everyone was so tired but still serve food....... for the poeple who was sleeping, the smell was unpleasant.
優點: Surprising amount of legroom, solid food and very pleasant host staff
缺點: Great value ,excellent and friendly service.
優點: Services
缺點: No, all good
優點: Great leg room even for tall person. Food is good and there's enough choices.
優點: Great service, plenty of leg room, exceptional staff. Toilets refreshed often. Will def fly again.
缺點: More detailed online infor for kids food. Australian fried rice varies greatly from korean!!! Potato crisp packets of chips would be a good snack option for kids instead of prawn crackers / brownies. Kids like plain stuff!
Best ever experience. I will recommend this Airline to all my friends
優點: Crew, food, comfort, entertainment and many good things
缺點: I love everything
優點: Punctual take off and landing, attentive crew, excellent entertainment system (Especially for short haul flight). One of the best meals I’ve had in the air too - great that this along with unlimited drinks was free!
Flying in comfort
優點: Boarded on time; everything efficiently done; pleasant staff. Breakfast was not great - too sweet overall. Usually korean does well with food.
A pleasure to travel with an attentive airline
優點: Food was really good - nice mix of Korean and European menu. Good entertainment system; attentive staff offering drinks and snacks. Comfortable chair.
缺點: We boarded late but the communication was good.
PILOT
優點: From the April 12 Sydney to Seoul flight, the landing at Seoul was so smooth, so professionally done I hardly knew we had touched ground.
That Captain has much to teach all pilots wanting a higher standard to their skills and the recognition of these standards. That caption is worth his/her weight in gold, giving Koran Air a gold standard.
To compare, the landing at Osaka April 12, late at night, was done by an apprentice who has much to learn from your gold star captain..
缺點: The same Sydney to Seoul flight, crossed the Qld Great Barrier Reef around 11am April 12. Having a window seat, so much detail of the Reef was visible which greatly surprised me. Beautiful colours galore. Having my face glued to the window at this time, I was unaware of cabin happenings. A male steward tapped me on the shoulder and said "Close your window blind". The beautiful scene outside my window was a first and being 76 old, likely not to happen again for me. Naturally, I ask the male steward "Why", He repeated 4 more times, "Close your window blind". Each time my reply was the same, "Why". On his last request, his voice raised, so in turn, my reply was raised. Sadly, he walked away silently, hands waving in disgust.
Only then did I realise the cabin was completely black, no light seen.
If at 11am, traditionally, this is a custom, a service to passengers on that particular flight, the male steward didn't say. He clearly expected to be obeyed and didn't expect a challenge. But also felt I didn't deserve a reason for his, what clearly was a demand. Would he have treated a male passenger differently. I flew economy because that is what my budget demands. Flying is not common for me but certainly a thrill that demands a window seat.
I give much praise to all other staff, especially the captain landing that very craft at Seoul. At my age, years of experience allows me to be aware and notice. A beautifully presented mature female stewardess in economy, served me. When I requested a beer with the main meal, she said I will give you my favourite. I knew this was double talk for having only one brand beer left, that was a weak American beer. I watched this lovely lady many times being distracted by other staff with questions and 2 other passengers near me, asking for changes. She never blew it. And she passed me in the Sydney terminal, end of the day for her and believe it or not, she remembered me. She was not in such a hurry to get to her destination, that she gave time by turning her body, giving me a wide smile with eyes saying, Yes, I served you. You see, she's never off the job of customer service.
I learned much, flying with Korean Air. Many thanks, Sally
Excellent in flight Service
優點: for the flight from Seoul to Singapore, the flight was superb.
In-flight services was perfect. food was excellent and the air stewards and stewardess were all very helpful and full of smiles.
缺點: Check In process at Seoul Counter.
the check-in was stressful. the ground staffs insist on using Check-in Kiosks provided even when it was not working as it should be.
Ended up being bounced from one staff to another.
Pleasant Flight
優點: Boarding is systematic, all items in order. The food was nice. Love the leg room space.
Excellence
優點: Flight comfortable, service superb, clean and smooth flight. They went all out to make everyone feel as comfortable as they could.
缺點: Scrambled eggs were overlooked. Breakfast lacked variety. Otherwise, it was all good.
All great barring a minor glitch.
優點: - Great Service by inflight crew.
- Very good Indian veg meal options i.e. Hindu Veg Meal and Asian Veg Meal. I would suggest the non veg folks to try these next time.
All great barring a minor glitch.
優點: Service and Food was great. The hygiene was good.
缺點: The audio on inflight wasnt working on leg 2 of the journey i.e. from Seoul to SFO
Exceptional Experience
優點: Service was immaculate, friendly staff, smooth flight, comfortable plane. Wonderful experience, would recommend it to everyone.
缺點: None
Again, the crew were wonderful - always attentive,
優點: The crew were excellent.
缺點: I would have liked to have had a wider selection of movies. I would also have liked to have a hard copy menu to look at prior to meals, as unfortunately I couldn't always understand the crew, even though they were fantastic. With a little more detail I could have determined whether something was spicy or not.
Crew were fantastic
優點: I liked their positive & happy attitudes as well as their work ethic.
缺點: Perhaps there could have been a larger & wider selection of movies. I would have liked to have had a hard copy menu so that I could make a more informed choice with my meals.
優點: The air hostess is very kind and helpful when she noticed that I was not well and she has offered me a honey lemon drink even I didn't request.
Free city tour
優點: You can go on a free city tour if you are transiting at Incheon airport. Also fantastic public area for transiting customer with free showers, upholstered day bed, charge stations. Paid massages , Paid airport hotels or lounges with buffet.
缺點: There was nothing we didn't like about our flight to Seoul
I was pleasantly surprised !
優點: in a relatively short flight I was surprised of the quality of the service, the entertainment and how small details were taken care of.
缺點: Nothing
Re: Baggage allowance
優點: I like that KE is lenient with the baggage allowance of 23kgs per piece that some can still go up to about 25kgs due to measurement system used (Metric vs. US).
I also like that KE has bigger leg room even in the economy class.
缺點: I don't like the fact that KE charges the 3rd baggage (excess baggage) US$200 for only up to 23kgs. Anything beyond that is additional $100 for only up to 32kgs. another $100 beyond 32kgs.
I will state for a fact that Cathay Pacific only charges US$150 for the 3rd baggage and is already up to 32kgs. Perhaps this is something KE would like to look into.
In spite of Cathay Pacific's excess baggage rates, they have a smaller leg room in the economy class.
It was done by Garuda airlines
優點: Fast Chaco in and nice crew
缺點: The food was not great and no vegetarian options
great service with great smile
缺點: since it is the overnight flight, everyone was so tired but still serve food....... for the poeple who was sleeping, the smell was unpleasant.
優點: Surprising amount of legroom, solid food and very pleasant host staff
優點: Great service and a very friendly crew.
缺點: The food was ok, average and nothing special.
優點: We liked the boarding in Atlanta and in Seoul with the people boarding by the numbers of their rows - boarded the back rows, then the middle then the front. Worked so much better than everyone rushing to get on! Flight attendants were very helpful with everything and always kind. Loved being able to sit in the exit row seats!!
缺點: Food was okay - we fly Korean Air whenever we travel to SE Asia and it seems the food is the same no matter what flight we are on. We like the pizza snack better than the bun with meat inside they served us on this trip.
優點: Same as above.
優點: Great legroom. Food better than last Korean Air flight a few years ago.
缺點: Changed to smaller aircraft, last row in the aeroplane.
A very nice flying experience from Beijing to Seoul
優點: I received a meal for a two leg flight of overall only 4.5 hours.
The seating was nice and the food was very tasty.
I love the layout of the Incheon Airport as well as the transfer experience.
Comfortable flight from Seoul to Tokyo
優點: Comfortable flight with a nice crew. An overall good experience.
缺點: After arriving, the waiting time for receiving a VISA was quite long for people staying longer than the regular 3 months.
缺點: Good that have a night in the hotel to stretch and a good night sleep and a proper meal, and are all included within the ticket.
優點: Very professional crew good service
缺點: Nothing really pilot couldn't understand him but does it really matter unless is an emergency
缺點: I would like to have a vegetarion menu option
Confortable flight
優點: Service, food, entertainment
缺點: Can't choose my own seats
優點: I like all the email reminders and alerts
優點: Aircraft is well kept and clean. Crew members are attentive and alert.check in process was fast and efficient.
缺點: Charging of excess baggage on second piece of luggage checkedin. Amount is too steep.
Selection of movies could be expanded esp the korean selection since its korean air? Current selection of korean movies was only 5!
Insanity
缺點: As I was about to board, I was denied carrying on my backpack with the few items I would need for the flight, so I was forced to put them into my carry-on suitcase which was loaded elsewhere, out of reach.. The insanity of it all - so glad the woman can count to two - is that I was forced by this angry person to carry my laptop and tablet onto the airplane in my hand, as she absolutely would not allow me to put them into my empty backpack, claiming this would constitute a third item. Of course, no one else was forced to take their computers out of their protective cases, only myself, because it was a backpack. I am 66 years old, travelling alone, and frankly am not the only international traveler who experiences unbelievable rudeness when in US airports.
優點: Friendly service and food pretty good. Great price for value.
缺點: Seating was changed even though i prebooked.
優點: Great value plus layover hotel bonus
缺點: It was all good
優點: Indian music in Audio section and Bollywood movies
Seoul to Sydney
優點: Legroom was generous, crew were attentive and polite, although alcohol availability was stingy.
缺點: Food quality was poor bordering on tasteless, more importantly service of lukewarm egg meals is guaranteed to earn an "Air Typhoid" award, and is inexcusable.
缺點: It was delayed for two hrs for 50mns domestic flight. An i missed connecting bus so had to pay extra 100usd!
Accomodation for long layover is a myth
缺點: Korean Air refused to provide accommodation for my 19 hours layover even I had two flights with Korean Air. The reason provided was simple: "We don't have you on the list". The fact that it's 8 pm and had known nothing about South Korea meant nothing.
ticket
優點: the company you gave too me were no good i did like then i hope you please do not give that company too no
one i did take the fly on Korea air korea air is good but not the company you gave too me too by my ticket from
next time I will chose other flight
優點: screen contents very good
缺點: seat is smaller than other flight
優點: Lot of space for legs and comfortable seats.
缺點: Nobody could find my reservation for a special meal and I ended up eating nothing
缺點: Again, my special meal request wasn't found and I ended up eating nothing