The staff were very accommodating and friendly. U
Unfortunately the non- smoking room that was assigned to us was reeking of smoke, so we asked the staff to transfer us to another room, which they promptly did.
staff OK, breakfast - can do much better
Swimming pool is a joke. Fitness center says open from...to..... but was found to be closed which was not too bad as the equipment we could see was so so. Amenities in the room? had to ask for shampoo and coffee. Last but not least congratulation to those making the picture of the hotel to be posted on the web. None of us recognized the hotel when we arrived.!
It felt like a hotel.
We didn't like the layout of the room. The bathroom was too tiny and the couch was not comfortable. The mattress and pillows were on the hard side. The pool area was tiny and not enough seating. We just turned around and didn't bother. Nice view. I also thought the hotel was located on the other side of the street for a better view. A little dissappointed there. It was the spa area that sealed the deal. It was my birthday and upgraded our room package to include a massage for two. They were rude on the phone when I called to try and make our appointent. We weren't able to get in until Sunday morning. The area was nice. However, my husbands tech left for about 5 minutes and didn't tell my husband. My tech had to tell him when he started
With a stay at One Tagaytay Place in Tagaytay, you'll be within a 5-minute drive of Picnic Grove and Ayala Malls Serin. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 7 meeting rooms available for events. Guests may use a roundtrip airport shuttle for a surcharge, and limited parking is available onsite.