水俱樂部酒店 - 大西洋城 The Water Club

One staff who ruined entire image of the brand and my experience

All the staffs were very friendly, polite, and courteous, except one who ruined my entire impression of the hotel.

It was little past 9 am Friday morning, when the pool at the spa level closed down for non-spa guests. I was politely notified that spa was closed so I grabbed my stuff and left the pool area. Then I remembered seeing the men's locker room area by the fitness center entrance, where I saw a small fridge with water bottles. The door was closed so I opened the door and went in to grab a water bottle. Then there was a staff so I asked if I can get some water. He looks up and down at me and told me to go ahead. Then I saw a basket with clementines, above the fridge so I took one clementine. Then the staff says "you asked for water, not for food." as I was leaving the area. I apologize taking one clementine by mistake, maybe that wasn't for the hotel guest. Maybe it was for the spa guest only. Honestly, I still don't know who was that for. However, do I deserve that kind of attitude for just one clementine, while I am at the hotel spending over $1000 between the room fee and playing at the casino?

Water club review

Nice showers!!

Late check in time and early check out time.

nice get away!

great spa!

the view from our room was not great.