急流城紅屋頂酒店 - 大湍城 Red Roof Inn Grand Rapids Airport

Clean room, easy access, 20% off breakfast at IHOP. Daytime desk person worked hard to bring us a hair dryer.

No return phone call from night desk clerk, no hair dryer in room, we asked for our room not to be cleaned/disturbed for the 2nd night stay, but it was done anyway. Only a few channels on the TV; most of them didn't come in too clearly. Only one ice machine.

terrible staff!

Ever since they remodeled the hotel is great inside. The outside looks as if they're working on it right now too. Appears like that'll be up to par soon as well.

I don't know how this hotel has any return business. Their management, or should I say manager, is extremely difficult to deal with. It's a younger woman, I believe her name is Amy, comes off very nice at first but if you spend longer lengths of time at the hotel she tries her hardest to get rid of you. What makes it the worst is that she does so in conniving ways to make herself come out looking like the good person in the end. I would make this my destination every time I'm in Grand Rapids if they do something about this issue. Until then I'll continue to take my business elsewhere.