Paid for king bed but got a queen bed instead
The room appeared clean.
DoubleTree gave us a room with a queen bed when we paid for a room with a king bed. The room was quite small. Only one elevator seemed to be working with caused people to line up to get on from the lobby.
Last minute trip to Toronto
The staff was very friendly
Found hairs in our bed and some bugs place looks a little worn
Older hotel , clean
The room was clean, corner room with lots of light. Easy check in and out.
Extremely loud old fashioned air conditioner, going off and on. No ice machine on Hilton honors floor. Remote did not work, and had no wash clothes in room. Not a luxury hotel.
Stuck in Elevator! Hotel Mgmt. = USELESS & INCOMPETENT Refused Refund
Worst hotel MANAGEMENT EVER! Was stuck in DoubleTree Hilton's downtown Toronto elevator for over an HOUR and management did NOTHING!! Only reason I got out was because I called the fire department and THEY got me out. DoubleTree sent an old man with a flashlight over an hour later. If I didn't take it upon myself to call, who knows how many more hours I would have spent there. Then they had the audacity to NOT REFUND either of my 2 nights because it was booked w/ a 3rd party provider. I didn't get stuck in the 3rd party provider's elevator, I got stuck in YOUR ELEVATOR. Avoid at all costs as management will not take care of you. Any other hotel would have refunded and given multiple free nights.
The location is great.
I had a problem with my reservation and was checked out a day earlier than expected on a group business trip. I was offered no help with my luggage.
It was walking distance to where I needed to be! Fantastic room, bed, clean, great desk for work. Loved it! Will be back! Close to eating places. Didn't get to use the pool or fitness centre but great they have them and close to St Patrick station. Staff were great. Love the warm cookie on arrival! Great deal
Great staff and food
The staff went beyond to meet my needs. Always cordial and friendly.
Overall nice hotel
Friendly staff, great location
We didn't get the size of bed that we had prebooked, the hotel was sold out after I had already prepaid.
Very Helpful Staff
When we arrived (early) the staff were happy to stow our luggage for us, the staff remembered us, ensured that our luggage was safe and organised for a car to take us to the airport the following evening. Location was great.
Nobody told us about the hotel facilities, our son would have loved some pool time before our flight home.
1st of all it was false advertisement as to what room I would be getting. I booked a room with 2 beds and I got one king for 2 people. I know what I booked & the 3rd party site switched it after booking. Anyway one of the managers who were dealing with people was very rude. To make matters worse they tell you that you can't have any visitors in your room after 9. Never heard of a stupid rule like this ever! Hilton won't ever get my money again.
Clean and comfortable
We had a nice stay. The room was clean and the bed was comfortable. The room was small but fine. I would stay there again. Good downtown location.
Great hotel. 20 minute walk to the rogers centre and the CN tower. Nice and clean. House cleaning staff were friendly when met in the hallways.
Front desk Staff were rude and unhelpful. Someone had vomited in the elevator and when alerted they were rude. Over an hour later when we came back it was still in the elevator.
A landmark hotel in the heart of downtown Toronto located at 108 Chestnut St; Toronto in the city’s business hub. Conveniently located close to major Government Offices, Nathan Phillips Square, City Hall, World Class Hospitals, Universities, US Consulate & Diplomatic Missions, Toronto's Eaton Centre, Yonge/Dundas Square, TTC subway, underground PATH, major attractions and points of interest. The hotel features 490 modern non-smoking guest rooms including 34 suites. The standard guestrooms consist of the choice of standard king, queen, or two double beds. The 26 two-room suites boast kitchenettes and separate living area, are ideal for extended stays or guests looking for additional space. The hotel also has 4 Junior Suites which have an open-concept layout with kitchenettes as well as 4 Executive Suites, all of which are located on the 25th and 26th floors. The suites are large enough to accommodate intimate corporate meetings or receptions. The hotel offers a concierge service, uniformed security patrol, secure underground guest parking, and an ATM located in the lobby. Guests can stay connected with complimentary high-speed internet access throughout the hotel and 24 hour open-concept business centre. Maintain your exercise regime in the complimentary 24-hour Precor fitness center, unwind in the sauna or take a dip in the heated indoor swimming pool. Changing facilities are equipped with lockers. A laundry room is situated on the Mezzanine Level for guest convenience. Dine-in or takeout at our new concept on-site Hemisphere's Restaurant for breakfast, lunch or dinner. Relax and enjoy light fare and cocktails with friends or colleagues in our Bistro lounge. Room service is available for breakfast and dinner services. Travelers on the run can choose quality food or sundry items from our Made-Market off the lobby. Our delightful DoubleTree Cookies are readily available from our courteous and friendly guest service agents.
預訂了從即日起至2020年6月30日入住多倫多市中心逸林酒店 - 多倫多的旅客，均可申請全額退款。預訂時標註為「不可更改或取消」的訂單同樣享受這一政策。詳情請瀏覽希爾頓酒店集團有關新型冠狀病毒的專頁。
多倫多市中心逸林酒店 - 多倫多的位置在Downtown的108 Chestnut Street，距離多倫多市中心0.5公里。 Nathan Phillips Square是距離多倫多市中心逸林酒店 - 多倫多最近的地標。
多倫多市中心逸林酒店 - 多倫多的入住時間為15:00，退房時間則為12:00。
多倫多市中心逸林酒店 - 多倫多有提供免費Wi-Fi。
多倫多市中心逸林酒店 - 多倫多沒有提供免費停車。
多倫多市中心逸林酒店 - 多倫多沒有提供免費機場接送服務。
多倫多市中心逸林酒店 - 多倫多距離多倫多 比利畢曉普多倫多市機場2.9公里。
多倫多市中心逸林酒店 - 多倫多歡迎住客攜帶寵物入住。
多倫多市中心逸林酒店 - 多倫多有附設泳池。
多倫多市中心逸林酒店 - 多倫多已採取以下的措施：