Great hotel for solo travel
I liked the area and the building was clean and secure. The staff was professional, helpful, and made me feel at ease. I was traveling alone and booked a cheap hotel trying to save money, but the other place made me concerned for my safety. The Hilton Garden Inn was fortunately able to accommodate me last minute and I felt very secure and safe there. I’ve always enjoyed my stays at this hotel chain and will stay there again the next time I’m in Charlotte.
I have no complaints. Everything was as I expected.
Waste of time
Location is great
The doors room key doesn't work for a lot of rooms. They said that it was an ongoing issue. So everytime my wife and I left the room we had to wait 15 to 20 mins for the front desk person to come open it. Then their was only 1 of them and they had to do check ins at the same time. All together we wasted about 3 maybe even 4 hrs of our stay waiting to get in the room we paid for. We ask two days for a manager and they always said he wasn't on site. Then the front desk ppl caught attitudes because they had to walk us up to our rooms a lot. They could have said they had issues with their doors and I would have went across the street to the other hotel.
Good location relative to Carowinds
Room/bathroom was a bit small. Bathroom door opened outward and blocked the entrance door.
Hotel was very nice, centrally located with lots of restaurants & shops within walking distance. Room was clean, bed was very comfortable. Will stay here again, if ever in this area again.
The Hilton Garden Inn Charlotte/Ayrsley hotel in Charlotte, North Carolina is ideally situated in a vibrant mixed-use retail, business and neighborhood district offering visitors all the services, advantages and excitement of a pedestrian-friendly, accessible town. This hotel in North Carolina has easy access to I-485, I-77, I-85 and is just minutes away from downtown. Many attractions and corporate neighbors in Charlotte are within comfortable reach of the hotel including Carowinds Amusement Park, Charlotte Premium Outlets, US National Whitewater Center, Microsoft, Continental Tire and Jacobsen. The hotel has deluxe accommodations, friendly service and a relaxed atmosphere that awaits our guests. Certain to please the busy executive or leisure traveler visiting Charlotte are amenities that include complimentary WiFi with secure PrinterOn remote printing. The Hilton Garden Inn Charlotte/Ayrsley North Carolina hotel has an in-room hospitality center with a microwave, refrigerator, coffee maker and two dual line phones with voicemail and data ports. Each guestroom has a large work desk with desk level outlets and ergonomic chair. Our hotel has a heated indoor pool, whirlpool, fitness center and 24-hour complimentary business center. The hotel also has complimentary wireless access to all registered guests. The hotel offers the Garden Grille and Bar restaurant serving freshly prepared breakfast, dinner, and evening room service. The Pavilion Pantry has a selection of refrigerated, frozen and microwaveable packaged items perfect for in-room preparation. Looking for a great Charlotte location for your next business meeting or special event? Our hotel is perfect for you. With nearly 5,000 square feet of comfortable meeting/event space and catering services that accommodates up to 200 people, our staff is committed to making your event memorable.
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