Friendly staff, breakfast package.
Wall is paper thin, noisy.
Unremarkable but pleasant
Comfort of beds was great. The Lobby was very attractive. Room was clean, but not sound proof.
Requested additional wash cloth that never came. The ceiling had been repaired at one time for a water leak and needed permanent repair as it was beginning to deteriorate. Had to call about internet access. No one explained about free (unsecured) line vs. premium secured line at a cost. No one fully explained that they would be charging incidentals to credit card just in case. Found a $54.63 charge to my account for nothing that I'd used upon my return home. View was of the rental car lot which was fine except for the fact that the following morning the staff would turn on car alarms to find the vehicles which was very disruptive when trying to sleep.
One of the nicest Sheraton's I've stayed. Wonderful staff and lovely rooms.
Staff were outstanding at all times Kudos to hiring management for understanding the importance and knowledge to choose those who know how to deliver excellence! Very nice rooms with comfortable clean rooms. Would definitely stay again and highly recommend!!
The broken shower head on the Club floor in the room that I was staying in. And I wish i had a patio.
Very close to airport and hotel shuttle was great.
Bathroom had water spots and carpet looked dirty.
Well done lobby area and comfortable rooms.
Bedroom needed a fridge and breakfast buffet was $14.
Late Dinner at bar was accommodating. Large portions on meal.
Room was damp & moldy. Too late at night to relocate the room. Printer in business center did not function.
Not your typical airport hotel, Sheraton Charlotte Airport Hotel is less than 2 miles from the airport, and our free airport shuttle helps you get there. Venture to nearby Uptown Charlotte where you'll find shopping, dining and attractions such as the U.S. National Whitewater Center. Family fun is also just 12 miles south at Carowinds Amusement Park. Recharge in our spacious hotel rooms, with flat-screen TVs and high-speed Wi-Fi access. Work in comfort thanks to our Smart furniture with data ports and convenient outlets. After a busy day of work or leisure, unwind in our atrium lobby with cozy chairs, an inviting bar and an indoor/outdoor heated pool so you can socialize over food or floats. Come together in one of our 17 conference spaces covering over 14,000 square feet of total space for a meeting, social event or family reunion. Never miss a workout thanks to our fully equipped, 24-hour fitness center. Experience warm Southern hospitality and experience the city from Sheraton Charlotte Airport Hotel.
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