Noisy! Super thin walls. On a noisy street that was busy all night. The morning there were young adults running round and yelling in the halls for hours in the morning, a baby crying could be heard next door due to the thin walls with no sound isolation, and to top it all off there was this annoying 5 second loop of elevator jazz playing over and over and over and over coming from somewhere all morning long.
Favorite Marriott Location
The beds are the most comfortable I have found and the updated layout and facilities are top notch
The room was great and comfortable. We stayed on the Stay Well floor and it was very relaxing. I enjoyed the lights being so versatile with the color and dimming options. The lights that came on at the foot of the bed when you got up were great so I didn't have to wake him up with lights when I got up in the morning. The location was great.
I didn't know the parking was $30 a day and the breakfast was a little frustrating. The restaurant downstairs told us 10 minutes to wait but kept insisting to go to the coffee shop for quicker service. I wanted an actual breakfast not coffee and a bagel but she told us at least 10 times that it would be quicker there. we ended up leaving and getting breakfast somewhere down the street because we felt so unwelcomed at the restaurant.
Bait and Switch...
It was close to Bank of America Stadium.
At check in we were charged for parking when I clearly showed them that it was to be included in my reservation. They said since I booked with a third party, there was no guarantee that the amenities I paid for would be honored by the property. REALLY??? They also knew we were a party of 3 and clearly needed 2 double beds but put us in a king with a roll away. Not overly pleased with the overall experience at check in.
Hotel staff was uptight
Excellent hotel in every way, except was a little too expensive.
Price was too high .
Experience the pulse of the vibrant uptown district from Charlotte Marriott City Center. Set in the heart of downtown Charlotte, NC, our modern hotel offers chic guestrooms and suites featuring floor-to-ceiling windows with city skyline views, gleaming hardwood floors and high-speed Wi-Fi. Connect and socialize in our modern open-plan lobby with a coffee social hub, Coco and the Director, and tech-enabled spaces. Enjoy all-day dining at Stoke Charlotte, our signature hotel restaurant, featuring an immersive Chef's Kitchen-style dining experience. Work out in our state-of-the-art fitness center. Elsewhere in our upscale hotel, discover our elegant event spaces complete with leading-edge technology, catering and event planning services. When you're ready to venture out, the attractions of downtown Charlotte are moments away, including the Charlotte Convention Center, EPICENTRE and Bank of America Stadium. A refreshing experience awaits you at our hotel in downtown Charlotte, NC.
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