IATA航空公司代碼 | AM |
---|---|
路線 | 123 |
熱門路線 | 墨西哥城國際機場往Cancun/坎康 |
服務機場數量 | 54 |
熱門機場 | 墨西哥城國際機場 |
優點: Boarding and deplaning was done three rows at a time. It worked great.
缺點: I still haven’t gotten my refund when this flight was cancelled over 2 weeks ago! Terrible 3rd party service.
缺點: The baggage fee was excessive probably because Kayak had a discounted rate. Next time I will just book with Aero Mexico, it´s the same cost anyway.
優點: Speedy service & easy to navigate.
缺點: Only COVID being under control!
優點: Crew was very friendly!
缺點: all was excellent!
優點: The crew was amazing, very respectful and very timely.
缺點: My experience with Aeromexico was excellent. The snack and drink sets them apart from the other competitors. No delays, and friendly staff.
優點: The crew was amazing , the site is ok
缺點: I love Aeroméxico , thanks for de service and the food.
優點: Nithing
缺點: Seat assignment with ticket bought 10 days prior
優點: Crew was amazing!
缺點: Seats
優點: Crew friendlynesd
缺點: Paying a little more attention to the seating. Not everyone was socially distanced. Seat rows were unequally distributed: some were all full others were too empty.
優點: Plenty a space between seats. Ver confortable seats and small entertainment screens!
缺點: Better selection of movie?
缺點: punctual arrive
優點: Seat was okay, but I thought we weren't doing center seats because of Covid risk. That plane was packed tight.
缺點: They made me store my bag, because I had a guitar which has always been allowed as a carry on. Its a fragile instrument, and has always been allowed as a carry on.
優點: Flight on time and professional crew
缺點: N/a
優點: Flight on time and professional crew
缺點: N/a
優點: Flight, plane, and crew were great.
缺點: MEX customs was a nightmare.
優點: Nothing
缺點: Everything
優點: Nothing
缺點: Everything, I will never going to use this software anymore.
優點: Super nice!!
缺點: Snacks
優點: Everything but the flight it self was ok.
缺點: The weather
優點: Flight was late, lost my conection and gave me a flight for next day
優點: Great service, very puntual, we even arrived early
優點: Premium feeling to the flight
優點: Being high
缺點: If no one asked me questions
優點: Nobody bugged me
缺點: I like attention
缺點: Way too much people... We're in a pandemic and the plane was Full. Unacceptable.
缺點: Airline is very unethical and need to be professional. I will never fly with them again .
優點: Seats are comfortable. Compared to other flights there is more leg room.
Flight attendants where friendly.
缺點: The flight was late on arrival, so there was more time spent in the airport. Due to this, we were right behind another flight that landed before us. Customs will only allow one plane to disembark, so we waited to get off the plan for over 30 minutes. This was the only bad experience with the trip.
優點: The crew was attentive.
缺點: Check in process was super slow. It took an hour and a half. Check in process needs to be made more efficient. Also, plane took off an hour and 20 minutes later than originally planned. Therefore, we landed an hour later than expected.
缺點: Flight was delayed 2hrs.
優點: Never using this airline again
缺點: Horrible organization
缺點: Podrían mejorar su espacio para equipaje de mano, arriba y debajo de los asientos
優點: Due to covid I understand the strict attitude but sometimes they are rude.
缺點: Better attitudes
優點: Movies and shows. Blankets. Prompt staff on plane. Snack options.
缺點: Ticket counter was stubborn to release our boarding passes despite having already checked in online. Saying we were “too late”. The kiosk would not release our boarding passes either. Yet, we breezed right through security to the gate and we’re first to board the plane having had to actually wait awhile before boarding. The ticket counter person unnecessarily made us wait even longer when we were already running late due to having spent 11 hours in the hospital day prior from E. coli.
The boarding process was also sloppy. Three different attendants asked to see our passports. Why did everyone need to verify us? We were asked very silly and seemingly unnecessary questions before boarding further slowing the process. We were asked before boarding if we had checked a bag, not sure what difference that made.
優點: The flight was delay about an hour, on board. The crew was great.
No entertainment on board. Good complimentary bar.
缺點: Being on time
缺點: Nothing it was great Aeromexico is the best
優點: Very communicative about things like bathrooms being closed for sanitation, turbulence etc.
優點: Yes
缺點: Yes
優點: The crew was good. The seats fine.
缺點: The sana distancia was not respected in the airline.
優點: The flight was on time and the crew was great
缺點: The organization to keep safety measures and social distance. The crew did not make sure that people were keeping their distance while boarding, and the flight was completely booked
缺點: gate boarding schedule was horrible, and checking in your luggage was a nightmare, missed my flite, and the second day it almost happened again it is totally a mess at this airport unbelievable!!
優點: everyone professional and polite very nice.
缺點: I cant think of anything
優點: Crew was amazing and seats were very comfortable
缺點: Could be better not paying $180 for my bag!! I asked in Chicago for the price on my way back and they told me $ per bag! I trusted them and when I was at the airport they charged me 265 dollars for 3 small bags! They liked to me
缺點: The boarding process after getting off the bus to get on the plane.
優點: Everything it was so fast and excellent
缺點: The food in the airplane
優點: This was my first time flying with this airline and it went above expectations!!
缺點: It was fantastic!
優點: Seat OK, but full row. Social distancing OK.
缺點: Passengers use face masks for the most part, but encouragement (not enforcement) by crew might be considered.
優點: gooe friendly service. Flights were on time.
Embraer 1900 performed well.
缺點: More English tranlation
優點: La experiencia en general fue buena
缺點: El sistema de facturación. Me dijo la aerolínea que Kayak pago con moneda rusa, entonces no podrían entregar un comprobante fiscal (CFDI)
優點: Nothing. There were no Covid-19 measures in place and no social distancing. Unsafe. Crew without masks.
缺點: Is it that hard to follow Covid-19 measures? The flight was full and people sitting shoulder to shoulder.
優點: Nothing. There were no Covid-19 measures in place and no social distancing. Unsafe. Crew without masks.
缺點: FOLLOW COVID-19 TRAVEL GUIDELINES!!!
優點: Time and service were excellent.
缺點: Food. I don’t mía be to pay
缺點: the crew verifying that the passengers will use mouth covers during the flight
優點: I was very comfortable.
缺點: Not the fault of Aeromexico but making the connection in Me4xico City was difficult. Airport employees kept sending me in different incorrect directions.
優點: Yes
缺點: Nothing everybody treated us with respect
優點: The crew was great
缺點: The disappointing issues were with the airport process.
優點: The crew was great
缺點: Check in on line was diffucult and did not include opportunity to precheck a check in bag. Acwaste of time fir everyine in line
優點: Aeromexico they need money and they charging fees for bags and I miss my flight and they don’t help me to reimburse any money. Never again in my life Aeromexico sucks
缺點: Better costumer service
優點: Boarding & disembarking
缺點: Covid protocol
優點: Exelent airline