
墨西哥航空資訊
IATA航空公司代碼 | AM |
---|---|
路線 | 142 |
熱門路線 | 墨西哥城國際及其他機場往蒙特雷 Gen Mariano Escobedo |
服務機場數量 | 64 |
熱門機場 | 墨西哥城國際及其他機場 |
最新評價
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- 中立
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9.0
優點: Todos muy amables. Los asientos estaban cómodos.
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2.0
優點: i coul not take the flight becuase this agency changed all my itinerary
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2.0
優點: i coul not take the flight becuase this agency changed all my itinerary
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8.0
Very good service but there is room for improvement
優點: Customer service was excellent both at the airport and the fight crew. Everybody was really kind and helpful. I would the seats comfortable. I will certainly use Aeromexico again.
缺點: The plane had a technical problem with the entertainment system. We were told they would reset and restore in 25 min. The system was never restored but we were not informed until we arrived in London. Technical problems are understandable but better communication with passengers should be a priority.
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9.0
優點: On time and comfortable
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9.3
Excellent service
優點: I had not used Aeromexico before and what a great experience it was! All the staff and crew were very helpful and courteous. The seats were comfortable with more leg room than other airlines in economy class. I will certainly use again and tell my friends about it.
缺點: Excellent service throughout!
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2.0
缺點: My credit card was cloned (that happened soon after I book my ticket with you) and used in the Middle East. Lots of money were taken, I had to cancel my credit card, I had to go the police, etc, etc I regret to use your services
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7.6
Decent experience
優點: Perfect timing, pilots throttled up to catch up on a delayed departure, absolutely bang on. Cabin crew were great. Comfortable seats with recline.
缺點: Inside could do with a clean, but it was an older 737 workhorse, typical wear & tear. I paid more than expected but I did get a good reliable service.
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5.3
Eggs soaked in hot butter
優點: I upgraded to premium economy and the extra legroom was great Very clean and comfortable plane and great entertainment selection
缺點: The breakfast was truly awful. Scrambled eggs with bits of string bean and a portion of black beans all sat in a puddle of hot melted butter. It was so sad and tasted worse
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10.0
Happy Customer
優點: Good flights. Good prices.
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10.0
Happy Customer
優點: Good flights. Good prices.
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5.3
Sanitary Issue
優點: Mileage was credited to my account of SKY TEAM immediately. Many movies are available.
缺點: The shelf between two seats were not clean. I asked a young steward to clean the shelf. He cleaned it later.
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5.3
Hard Time
優點: Mileage was credited to my account of SKY TEAM immediately. Many movies are available.
缺點: A staff on the check-in counter requested me to show eTA of Canada. I tried to log in my e-mail account that received the eTA before. But IP address was Peru. So the e-mail service provider didn't allow me to log in. I suffered from proving that I received eTA. I had to spend much time on collecting and showing all the itineraries related to Vancouver. So I could never visit the VIP Lounge for Business Class passengers because of insufficient time.I had to go to the gate directly to avoid my flight. It was very hard time.
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10.0
Nearly perfect
優點: boarding, service, entertainment
缺點: some music while boarding not of my choosing interfered with my music and seemed unnecessary
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10.0
Near perfect
優點: The flight loaded, departed and arriverd within minutes of the scheduled times. The departure and arrival times are convenient, but could perhaps be one hour earlier., The entertainment choice was large and seemed to work without a hitch.
缺點: Some indifferent music over the loudspeakers interferred with my choice of misic and seemed unnecessary.
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6.6
優點: Seat was good. Crew was good. A meal and beverages offered properly.
缺點: None.
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4.3
Very simple service
優點: Seat was good.
缺點: No snack. No food offered during the flight. Only juice and water offered during more than 5 hours of the business class flight. Strange smell continued during the flight. The simplest service in my experiences of Business class flights in the world.
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7.0
缺點: The behavior of the front desk employee who provided us the ticket.
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2.6
缺點: Too many gate changes. They changes gates atleast four times for each flight. And long wait(more than an hour for each flight) at the boarding queue.Even the business class seats were very dirty. No vegetarian food. The TV remote did not work. And there were only 4 movies in the entertainment section and nothing else. No TV series or any other videos. The crew was courteous. That was the only good thing about the flight. Highly disappointed.
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8.0
優點: Price, timing, efficiency
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8.0
Seats
優點: In general was a good flight that departed on time and arrive ahead of time
缺點: Se reserved and paid the flight months ago and reserved our seats . The issue was that no seats were really reserved and we had to get seats are the end of the plain
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3.0
缺點: Realmente mal servicio a cliente la aerolinea solo quiere sacar ventaja y cobrar de mas por el transporte de tu equipaje
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2.6
優點: Nothing
缺點: The worst airline now a days
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9.0
Probably my first choice for future flights on ths route.
優點: Good legroom. Staff, food, boarding. Landed ahead of expected time.
缺點: The temperature varied rather; hot on the ground cold over the arctic. One toilet door was faulty. The entertainment system occasionally played up.
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10.0
Great experience!
優點: Flying with Aeromexico to Mexico City was great! This airline is always good and of course it didn't disappoint me this time. The flight was nice and smooth, the airplane very modern and nicely equipped, it had a vast variety of movies available, nice food, nice timing, friendly staff, punctual arrival to the destination, smooth landing, etc. Everything was great!
缺點: I was seated next to the toilets at the rear of the aircraft and I didn't like that seat. Guys, you really need to do something about this, because during the whole flight I had people standing next to me while queuing to go to the toilets. So, I was 12 hours with people next to my seat, watching me all the time and pushing the back of my seat while they made their way through the queue waiting for their turn to go to the toilet. Terrible situation having people queuing next to my seat and hearing the flushing sounds the whole flight.
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8.0
Surprised
優點: The value for money
缺點: The fact you have to pay for Wi-Fi
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6.0
優點: Your price was just right!!!! On time. Which was great Great pilot,,,,smooth ride.
缺點: Seating was WAY too tight Way too many people with carry on luggage
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2.0
Terrible flight
優點: Terrible because I was standing in the inner gate area waiting for my friend who had to run to immigration and the plane took off without anyone telling me. I was going to get on when it was ready to leave but didn't have the chance. When I went to the aeomexico ticket booth to get a new ticket they were going to charge me an exorbitant price so I went to American Airlines. I also had to sleep in Mexico City which cost Me an additional $550. All in all the missing of my flight cost me over $1000. I'm so mad about it. Lynn Fecteau 305-854-0891
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2.0
Busy mexico city airport
優點: Flight was fine. Good staff on board and nice food etc.
缺點: Arrived at MEX to get through thousands of people at immigration and customs. Ended up missing my connection by a meer few minutes because of the sheer volume. Aeromexico could have waited a few mins for me as they knew I had arrived from London but didn't wait for me so I was rather annoyed by this. Aeromexico even agreed with me that the airport was overly busy so I think they should have accounted for this. To top it off I found out later that the connection flight had been delayed so not impressed,I'm sure they could have got me on board.
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8.0
Busy mexico city airport
優點: Flight was fine. Good staff on board and nice food etc.
缺點: Arrived at MEX to get through thousands of people at immigration and customs. Ended up missing my connection by a meer few minutes because of the sheer volume. Aeromexico could have waited a few mins for me as they knew I had arrived from London but didn't wait for me so I was rather annoyed by this. Aeromexico even agreed with me that the airport was overly busy so I think they should have accounted for this. To top it off I found out later that the connection flight had been delayed so not impressed,I'm sure they could have got me on board.
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7.6
Ok. Delivers what you pay for.
優點: Good service and very attentive crew. Aircraft new and clean.
缺點: Screens don't move. Limited selection of movies and even fewer options for younger kids. Bag drop chaotic. Busy queues but very few personnel manning the desks.
評價由提供
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2.0
Aeromexico disappoints over and over
缺點: After 4 gate changes and 2 plane changes on a 12:45 am red ey.e, Aeromexico staff gave us no updates to be able to plan or manage our wait time. In total we stood for four hours being told by clueless staff that we would leave in 15 minutes every 15 minutes. This led to desperate passengers standing at our various gates for hours with no food and nowhere to go: one of the older passengers eventually fainted and hit her head on a row divider, to which the doe-eyed Aeromexico staff did nothing, not even to bring the woman (now on the floor) a pillow for her head. A horrible experience in customer service. I have complained directly to Aeromexico but naturally have received no response.
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9.0
優點: Todos muy amables. Los asientos estaban cómodos.
評價由提供
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9.0
優點: On time and comfortable
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9.3
Excellent service
優點: I had not used Aeromexico before and what a great experience it was! All the staff and crew were very helpful and courteous. The seats were comfortable with more leg room than other airlines in economy class. I will certainly use again and tell my friends about it.
缺點: Excellent service throughout!
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10.0
Happy Customer
優點: Good flights. Good prices.
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10.0
Happy Customer
優點: Good flights. Good prices.
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10.0
Nearly perfect
優點: boarding, service, entertainment
缺點: some music while boarding not of my choosing interfered with my music and seemed unnecessary
評價由提供
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10.0
Near perfect
優點: The flight loaded, departed and arriverd within minutes of the scheduled times. The departure and arrival times are convenient, but could perhaps be one hour earlier., The entertainment choice was large and seemed to work without a hitch.
缺點: Some indifferent music over the loudspeakers interferred with my choice of misic and seemed unnecessary.
評價由提供
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9.0
Probably my first choice for future flights on ths route.
優點: Good legroom. Staff, food, boarding. Landed ahead of expected time.
缺點: The temperature varied rather; hot on the ground cold over the arctic. One toilet door was faulty. The entertainment system occasionally played up.
評價由提供
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10.0
Great experience!
優點: Flying with Aeromexico to Mexico City was great! This airline is always good and of course it didn't disappoint me this time. The flight was nice and smooth, the airplane very modern and nicely equipped, it had a vast variety of movies available, nice food, nice timing, friendly staff, punctual arrival to the destination, smooth landing, etc. Everything was great!
缺點: I was seated next to the toilets at the rear of the aircraft and I didn't like that seat. Guys, you really need to do something about this, because during the whole flight I had people standing next to me while queuing to go to the toilets. So, I was 12 hours with people next to my seat, watching me all the time and pushing the back of my seat while they made their way through the queue waiting for their turn to go to the toilet. Terrible situation having people queuing next to my seat and hearing the flushing sounds the whole flight.
評價由提供
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8.0
Very good service but there is room for improvement
優點: Customer service was excellent both at the airport and the fight crew. Everybody was really kind and helpful. I would the seats comfortable. I will certainly use Aeromexico again.
缺點: The plane had a technical problem with the entertainment system. We were told they would reset and restore in 25 min. The system was never restored but we were not informed until we arrived in London. Technical problems are understandable but better communication with passengers should be a priority.
評價由提供
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7.6
Decent experience
優點: Perfect timing, pilots throttled up to catch up on a delayed departure, absolutely bang on. Cabin crew were great. Comfortable seats with recline.
缺點: Inside could do with a clean, but it was an older 737 workhorse, typical wear & tear. I paid more than expected but I did get a good reliable service.
評價由提供
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6.6
優點: Seat was good. Crew was good. A meal and beverages offered properly.
缺點: None.
評價由提供
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7.0
缺點: The behavior of the front desk employee who provided us the ticket.
評價由提供
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8.0
優點: Price, timing, efficiency
評價由提供
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8.0
Seats
優點: In general was a good flight that departed on time and arrive ahead of time
缺點: Se reserved and paid the flight months ago and reserved our seats . The issue was that no seats were really reserved and we had to get seats are the end of the plain
評價由提供
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8.0
Surprised
優點: The value for money
缺點: The fact you have to pay for Wi-Fi
評價由提供
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8.0
Busy mexico city airport
優點: Flight was fine. Good staff on board and nice food etc.
缺點: Arrived at MEX to get through thousands of people at immigration and customs. Ended up missing my connection by a meer few minutes because of the sheer volume. Aeromexico could have waited a few mins for me as they knew I had arrived from London but didn't wait for me so I was rather annoyed by this. Aeromexico even agreed with me that the airport was overly busy so I think they should have accounted for this. To top it off I found out later that the connection flight had been delayed so not impressed,I'm sure they could have got me on board.
評價由提供
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7.6
Ok. Delivers what you pay for.
優點: Good service and very attentive crew. Aircraft new and clean.
缺點: Screens don't move. Limited selection of movies and even fewer options for younger kids. Bag drop chaotic. Busy queues but very few personnel manning the desks.
評價由提供
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2.0
優點: i coul not take the flight becuase this agency changed all my itinerary
評價由提供
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2.0
優點: i coul not take the flight becuase this agency changed all my itinerary
評價由提供
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2.0
缺點: My credit card was cloned (that happened soon after I book my ticket with you) and used in the Middle East. Lots of money were taken, I had to cancel my credit card, I had to go the police, etc, etc I regret to use your services
評價由提供
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5.3
Eggs soaked in hot butter
優點: I upgraded to premium economy and the extra legroom was great Very clean and comfortable plane and great entertainment selection
缺點: The breakfast was truly awful. Scrambled eggs with bits of string bean and a portion of black beans all sat in a puddle of hot melted butter. It was so sad and tasted worse
評價由提供
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5.3
Sanitary Issue
優點: Mileage was credited to my account of SKY TEAM immediately. Many movies are available.
缺點: The shelf between two seats were not clean. I asked a young steward to clean the shelf. He cleaned it later.
評價由提供
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5.3
Hard Time
優點: Mileage was credited to my account of SKY TEAM immediately. Many movies are available.
缺點: A staff on the check-in counter requested me to show eTA of Canada. I tried to log in my e-mail account that received the eTA before. But IP address was Peru. So the e-mail service provider didn't allow me to log in. I suffered from proving that I received eTA. I had to spend much time on collecting and showing all the itineraries related to Vancouver. So I could never visit the VIP Lounge for Business Class passengers because of insufficient time.I had to go to the gate directly to avoid my flight. It was very hard time.
評價由提供
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4.3
Very simple service
優點: Seat was good.
缺點: No snack. No food offered during the flight. Only juice and water offered during more than 5 hours of the business class flight. Strange smell continued during the flight. The simplest service in my experiences of Business class flights in the world.
評價由提供
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2.6
缺點: Too many gate changes. They changes gates atleast four times for each flight. And long wait(more than an hour for each flight) at the boarding queue.Even the business class seats were very dirty. No vegetarian food. The TV remote did not work. And there were only 4 movies in the entertainment section and nothing else. No TV series or any other videos. The crew was courteous. That was the only good thing about the flight. Highly disappointed.
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3.0
缺點: Realmente mal servicio a cliente la aerolinea solo quiere sacar ventaja y cobrar de mas por el transporte de tu equipaje
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2.6
優點: Nothing
缺點: The worst airline now a days
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6.0
優點: Your price was just right!!!! On time. Which was great Great pilot,,,,smooth ride.
缺點: Seating was WAY too tight Way too many people with carry on luggage
評價由提供
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2.0
Terrible flight
優點: Terrible because I was standing in the inner gate area waiting for my friend who had to run to immigration and the plane took off without anyone telling me. I was going to get on when it was ready to leave but didn't have the chance. When I went to the aeomexico ticket booth to get a new ticket they were going to charge me an exorbitant price so I went to American Airlines. I also had to sleep in Mexico City which cost Me an additional $550. All in all the missing of my flight cost me over $1000. I'm so mad about it. Lynn Fecteau 305-854-0891
評價由提供
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2.0
Busy mexico city airport
優點: Flight was fine. Good staff on board and nice food etc.
缺點: Arrived at MEX to get through thousands of people at immigration and customs. Ended up missing my connection by a meer few minutes because of the sheer volume. Aeromexico could have waited a few mins for me as they knew I had arrived from London but didn't wait for me so I was rather annoyed by this. Aeromexico even agreed with me that the airport was overly busy so I think they should have accounted for this. To top it off I found out later that the connection flight had been delayed so not impressed,I'm sure they could have got me on board.
評價由提供
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2.0
Aeromexico disappoints over and over
缺點: After 4 gate changes and 2 plane changes on a 12:45 am red ey.e, Aeromexico staff gave us no updates to be able to plan or manage our wait time. In total we stood for four hours being told by clueless staff that we would leave in 15 minutes every 15 minutes. This led to desperate passengers standing at our various gates for hours with no food and nowhere to go: one of the older passengers eventually fainted and hit her head on a row divider, to which the doe-eyed Aeromexico staff did nothing, not even to bring the woman (now on the floor) a pillow for her head. A horrible experience in customer service. I have complained directly to Aeromexico but naturally have received no response.
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航班狀態
墨西哥航空路線圖
熱門航線
墨西哥航空航線首選機場
- 墨西哥城國際及其他機場 (MEX)
- 瓜達拉哈拉 Miguel Hidal (GDL)
- 蒙特雷 Gen Mariano Escobedo (MTY)
- 坎昆 (CUN)
- 提華納 Rodriguez (TIJ)
- 洛杉磯國際機場 (LAX)
- 梅里達 Rejon (MID)
- 埃莫西約 Gen Pesqueira Garcia (HMO)
- 紐約 約翰·甘迺迪國際機場 (JFK)
- 比亞埃爾莫薩 Capitan Carlos Perez (VSA)
- 波哥大 El Dorado (BOG)
- 利馬 J Chavez Intl (LIM)
- 舊金山國際機場 (SFO)
- 墨西卡利 Mexicali (MXL)
- 芝加哥 O'Hare Intl (ORD)
墨西哥航空的聯絡資料
- AM IATA航空公司代碼
- +52 (55) 5133 4000 致電
- aeromexico.com 造訪