索菲亞酒店 Hotel Sophia

Not much....the complimentary chocolates on the pillow maybe?!?!

Walls of the room were really thin, so we could hear other guests walking & talking. Hotel staff were not very helpful. Breakfast was terrible and very basic. Toilets in lobby were disgusting and badly need renovating. Definitely not a 4 star hotel- more like 2

It was close to many areas of interest in Melbourne CBD.

We did not like the fact that the room beside us was being renovated and there was banging from 0800 hrs until 1630hrs. We could not stay in our room during that period. When asked if we could move were told that there were no more rooms. There were no laundry facilities as the lease had run out. Our phone in the room was not working and there were no attempts made to fix that. These comments sound like complaints and are complaints but having spoken to the hotel staff nothing was done to fix these issues. We would not stay at Hotel Sophia again.

after being out for the whole day, returning at 4pm to ready to go out that evening, the room had still not been made, even with a sign on the door. windows were very light early in the morning, need curtains.

the room was spotlessly clean

the only problem we found was that there is not enough space to put your clothes and there are no drawers I have never stayed in a hotel where there are no drawers it is ridiculous.

We liked the night guy's responce time to a complaint we made about our noicy neighbour's.

2 out of 3 night's we had very very noicy people next door to us, They came back after midnight drunk. We think use should keep an eye on people like that because we were woken up both night's & that ruined the hotel for us...