Very little benefit to stay as a Platinum Member. Can't even get a complimentary cup of coffee.
easy access to crown entertainment centre.
Location was great . location of room overlooking the river and was fantastic
The room smelled
the staff at hotel bar were rude and the linnen on the bed not comfortable.
All was good great nice room great location
Reseption could not find reservation and not given a deluxe room as booked
close to the city centre, close to major places ie casino, easy to access trams and transport to major sporting events
It was comfortable and in a convenient location. Staff, service, facilities and location were very good overall.
Although we booked for 4 nights with no changes to our original booking, we were asked by staff after 2 days what time we were checking out that day - a little puzzling? Also, our room rate included breakfast, but we were questioned about this each morning.
We Find it very Convenient
The View from the room
good service clean rooms good views very welcoming staff i wouldnt have a problem staying again
For three decades, the iconic Crowne Plaza Melbourne has played a definitive role in Melbourne’s rich cultural history – and in December, we officially unveiled our extensive transformation. The ‘New Modern’ sits proudly within the architectural façade that is so recognised along the Yarra River. The hotel boasts an additional 30 new accommodation rooms, standing proud as one of Melbourne's largest single accommodation towers with 432 rooms and suites. The transformation showcases a suite of brand new guest facilities including a re-imagined rooftop pool with designer cabanas shaded under exotic palm trees, along with a wellness centre filled with natural light overlooking the Atrium complete with state-of-the-art fitness equipment and floor space for the aspiring yogi. The addition of new ‘Go-To-Hubs’ fit for the modern traveller offers flexible work spaces set to inspire productivity, enabled by seamless connectivity with start-of-the-art technology at your fingertips. From contactless arrivals to guest service delivery, we have designed Crowne Plaza Melbourne with 9-TO-5 (Work) and 5-TO-9 (Life) in mind. Your stay with us will embody a new way of travel.