Great hotel, be aware you may not get what you reserved
Hotel cleanliness and comfort or a hit! Bell staff were excellent. Room was nice but not what we reserved and could not get it fixed. Front desk service was terrible,
Reserved a king Room but got two doubles, not good for a romantic weekend. Tried to get it corrected but was told the hotel was full and not able.
We had a wonderful time KC is amazing
Staff and room were excellent
View of City Comfortable Room Quiet Very nice shops attached, restaurant options. Staff extremely polite and helpful
Signage within hotel somewhat confusing. No directions to hotel parking garage Elevator to parking garage was not labeled as such
Friendliness of the staff. Cleanliness of the rooms. Beds were extremely comfortable.
Group of pre-teen boys running up and down the hallway, screaming and banging on doors in the middle of the night. Not really the hotel's.fault, but.certainly put a.damper on things.
The location and size of the room.
That we have been charged for the Gym usage (US$ 5). This is ridiculous.
Very close to the Sprint Center.Comfortable beds and clean rooms. I was very satisfied and would stay there again.
Very comfortable, friendly staff, very clean, conveniently located near railway station.
Perfectly placed amid celebrated downtown attractions, The Westin Kansas City at Crown Center is a haven of wellness and renewal. Embrace effortless relaxation in spacious hotel accommodations with Heavenly® Beds, floor-to-ceiling windows, large work desks and signature amenities. Upgrade to a Club-level room for Lounge amenities and complimentary breakfast. Thrill your palate with delectable American fare and refreshing cocktails at our hotel restaurant. Enjoy easy access to popular downtown attractions, including Union Station, Sprint Center, The Kansas City Convention Center, Crown Center and the Power & Light District. Bring your vision to life in versatile event venues for flawless meetings, weddings and social engagements. After a full day of business, shopping or sightseeing, revive in our sparkling pool or energize your body in our WestinWORKOUT® Fitness Studio with cardio equipment and free weights. Refresh, recharge and connect at The Westin Kansas City at Crown Center.
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