Check in was a nightmare. 2 1/2 hours to register to check in. Unacceptable.
We like the location This time I had the villa 2 bedroom with loft. It was wonderful. Very much like home.
We did a timeshare. They told me 60 minutes but ended up being 4 hours. We weren’t the only ones to be disappointed with our original person. Just to long.
THE WORST EXPERIENCE EVER
BEAUTIFUL PROPERTY,GREAT LOCATION...AND THATS IT
WORST CUSTOMER SERVICE,3 STAFF MEMBERS CHECKING PEOPLE IN ON A SAT AFTERNOON/LINES BACKED UP/,10 TO 15 PEOPLE IN EACH LINE,NOT TO MENTION THEY TAKE OWNERS FIRST REGULAR GUEST CHECKING IN HAVE TO WAIT,AND.....WAIT,WATER PARK IS NOT INCLUDED BUT THEY DONT TELL YOU THAT,NO BIG DEAL,,WENT TO THE POOL AREA TO ENJOY JUCAZZI/NOPE 7 KIDS /BOYS PEEING IN THE WATER TO SEE IF IT WILL TURN BLUE ??? WHATEVER...WENT BACK TO ROOM TO ENJOY JUCAZZI THERE...NOPE,IT DIDNT WORK,,CALLED FRONT DESK....THEY SAID,,"OK THANK YOU"NOT CAN WE GET YOU ANOTHER ROOM,I MEAN YOUR ONLY HERE ENJOYING YOUR STAY "1" NIGHT....NOTHING,WORST STAY ANYWHERE,,,,,,TRIED CALLING TO GET CARE AND CONCERN///NOPE CANT EVEN GET A CALL BACK FROM THE GM THAT I HAVE LEFT OVER 20 MESSAGES FOR BRIAN GRABOSKI? YEP...GREAT IMPRESSION,I LIVE IN THIS AREA AND ID NEVER REFER THAT PLACE TO ANYONE EVER...SORRY YOU ASKED FOR MY OPION THERE YOU GOO
Huge rooms, staff was great, large property with restaurants, pools, shops!
Large wait time for check in.
Out dated room decor and a little noise.
The walk in shower.
Washers and dryers out side the entry door thats is shared by a condo villa. The people in the villa were doing laundry all night and the noise from the machines keep me up all night. The toilet was was very low to the floor something that would be good at a preschool. The beds were platforms something from the 1970's Couldn't connect to internet for the four nights we were there. Guest service were very quick to respond to text messages and said they were working on it.. We still had to pay the 14 dallor a night for amenities even thought we didn't get internet that was part of it and the only thing we wanted to use.
value for money not meet
Rooms was not clean at check in, customer service not friendly.
Great location - Waterpark not included
Lots of activities for the kids Free Disney movies at the theater Spacious room
Fantastic waterpark but only for owners - wasn't aware of this at booking
Dated and you have to pay for almost everything ex
I liked that there was a small kitchen in the one bedroom unit. I liked that they had a free shuttle to the theme parks - although if you went early you had to return before the park closed. We got a ride there and used Uber to return - cheeper than parking.
The door connecting our unit to the next unit was not very sound proof. We could hear everything that was said in that unit - the conversations, the tv, the swearing, the yelling - everything. TV was small and out of date - no High Def - Only Analog. Fire alarm went off during the night. You have to pay to use the internet. You have to pay to use the gym. They had a breakfast buffet that I would not recommend. I have had better breakfasts at a hotel that has a complimentary breakfast. They offered french toast that was rock hard. Fruit was hard as well. Not many options of things to eat to choose from.
The staff was very friendly and very helpful.
It was very disappointing that the mini golf and paddle boats closed at 6pm. It doesn't even get dark till 8pm. The decor was outdated, the sofa couch was extremely uncomfortable.
perfect for extended stays
everything you need is on the property. rooms spacious. washer/dryers in unit
too much confusion with our reservation. took too long to resolve. wasnt pleased.
Always a nice place.
I waited in line for 45 minutes just to check in. This is the second time in a row that check in has been that long. Also the room was older and in need of some upkeep. We got a room that had a hot tub in it. Well that hot tub in this room was a small bath tub with jets in it, which wouldn't have been to bad but the jets where not working.
With a stay at Westgate Vacation Villas Resort in Kissimmee (West Kissimmee), you'll be within a 10-minute drive of Old Town and Disney's Blizzard Beach Water Park. Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in Kissimmee? This resort has facilities measuring 15443 square feet (1390 square meters), including a conference center. Free self parking is available onsite.
西門假期別墅渡假村 - 基西米的位置在7700 Westgate Boulevard，距離基西米市中心17.7公里。 迪士尼風暴海灘水上公園是距離西門假期別墅渡假村 - 基西米最近的地標。
西門假期別墅渡假村 - 基西米的入住時間為16:00，退房時間則為10:00。
西門假期別墅渡假村 - 基西米有提供免費Wi-Fi。
西門假期別墅渡假村 - 基西米有提供免費停車。
西門假期別墅渡假村 - 基西米沒有提供免費機場接送服務。
西門假期別墅渡假村 - 基西米距離奧蘭多30.4公里。
西門假期別墅渡假村 - 基西米歡迎住客攜帶寵物入住。
西門假期別墅渡假村 - 基西米有附設泳池。