百匯國際渡假村 - 基西米 Parkway International Resort by Diamond Resorts

Be Ready to Re-use your towels!

Spacious unit, nice kitchen, lots of trees around

Check-in staff woman did not tell us that the beds are not made and the towels are not replaced or the trash emptied unless you stay for 2 weeks! We stayed 2 nights. If we had known we could have dealt with that. Also when she gave us room key cards, she said "don't demagnetize them, don't put with cell phones". So we went directly to our room, carefully carrying both cards. Neither one worked. So, we went back to office. She said, "Oh, you demagnetized them". No, we did not! Also when needing boarding passes printed she waved us over to some computers, which required a password. I asked her what the password was, she said "No, not those computers, those other ones (on the other side of the room)". She made us feel wrong and stupid whenever possible. There were also no hair dryers. When we called at 7:30 am she said" You need to look in the cabinets". We searched everywhere. When we called back she said one would be brought over. At 8:15 we called again. She said, "Oh, the housekeeping doesn't come in until 8, I already put in an order. (scolding us)" We left the room at 8:30, wet hair and no hair dryer. The furniture is very old and worn, stained cushions on chairs. General run-down, gloomy appearance. I suppose if you are there with a family there seem to be a lot of activities available, but we were a couple just there for a room.

Our Accommodation in Parkway was very clean & spacious. Our room was right opposite to the Swimming pool & close to reception. We enjoyed our stay at Parkway. Staff was also very cooperative and friendly.

We got the 3rd floor apartment so picking up the luggage to our room was not easy as there was no lift. Similarly when one returns in the night after full day activities, then stairs to 3rd floor appeared to be very tiring but still the over all experience was really good