Friendly and helpful staff Walking distance to town centre hence convenient
Bathroom a bit dated No air conditioning in the room Could be noisy at night from guests coming back from wedding reception
Good place to stay
Had a pool and spa plus a nice gym.
The wifi wasn't reliable in the room.
There was not air condition in the room
It ticked all my boxes, from my early morning swim ,a hearty breakfast, a relaxed meal and a glassof wine in the evening, a comfortable sleep , what more could I ask.It was really close to my course venue and my better half was able to explore the area. Pity about all the rain but then it was July 2012.
While not in the city of Kilkenny it was about 10 minutes pleasant walk. The dining room was closed on the Sunday night we dined there soa section of the lounge which was set up as an alternative dining area. It worked out well as there were not many dining that night and made for a cosy location. The young man waiting on the tables was most helpful and charming and added greatly to what might otherwise have been a dead.atmosphere. He lit up the place.
The foyer, while 'glossy' was so similar to most other hotels of its type in the country that you could have been anywhere. I stayed there years ago and there was a lovely lounge area that overlooked the front part of the hotel - ideal for relaxing, having your coffee and reading the Sunday papers - this was changed completely in the name of progress. Pity.
modern clean rooms. The whole hotel was spotless and modern. Food was also delicious.
no parking. the hotel had a big function on and car park was overloaded and no alternative was suggested apart from parking on the street which was also full. also reception would not order a taxi stating that they just pull up outside. as a result we were 20 mins late for our appointment
Genuinely very pleasant staff, who always try to exceed your requests (even though sometimes they can't influence the outcome)
i have stayed regularly here over a the last 4 yeras, and this is the first time that I have been a guest at Hotel Kilkenny, with what I call housekeeping / maintainance problems. Most were fiddly, but annoying things. Heating didn't work, courtesy kettle couldn't be used in the cabinet provided, but had to be plugged in, under the desk.... The hairdryer in the bathroom wsa missing the directional control bit, and for me, the most irritating, no internet socket (just a gaping hole, as the socket had been pulled out sometime earlier). Yes I was able to log on in the lobby, but overall it made this stay feel like I'd been given Room 13 for Halloween, and I kept on wondering what other little issue was going to appear!
Well when we arrived they told that our reservation was'nt passed on from the internet company we booked with but it was sorted out. we also had dinner included in the price but tired to charge us for it when leavin! i was impressed.
With a stay at Hotel Kilkenny, you'll be centrally located in Kilkenny, within a 5-minute drive of Kilkenny Castle and Talbots Tower. Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.