Asked for a refund because we are sheltered in place and not allowed to travel due to Corona Virus. Was not granted refund. Done with Radisson and with booking.com.
The commode keep running all night and was annoying. Room 212
the pool and room
the pool was very crowded with kids
I changed rooms twice, but the third time was the
Once I was settled, the room and hotel were great. Quiet, spacious and exactly what I was looking for.
The AC did not work in the first two rooms I tried, but the staff found me a room where the AC worked.
Very nice and clean.
Very affordable, great stay
The atmosphere of the hotel is beautiful. We enjoyed the outdoor pool very much and liked the option of using the indoor pool when it was raining. The staff was very friendly and accommodating. The room was very spacious which was a huge plus. We thoroughly enjoyed the complimentary breakfast in the restaurant. The food was delicious. We will definitely stay here agai !
The only negative I have wasn't about the hotel itself, but was the fact that the maid for our room did not speak any English nor did she understand English. I think that should be a requirement.
Loved the cleanliness of the room. The blankets/pillows were the best. Staff was friendly. Nice environment and good amenities.
Bathroom sink was extremely slow to drain. It was a nuisance when brushing teeth or washing our hands as we had to see the dirty water floating for about an hour before it went down. Also, the mirror closet door was broken and off the hinges. when reported to front desk, didn't seem to be a big deal.
Bartender, haha. Extremely nice. Nice to have a conversation with. Pools were also really nice!
They asked for my card to confirm that the card I had paid for through the website was with me. What they didn't bother to inform me was that they were charging a $50 security deposit incase anything was damaged or snacks were eaten? Which, I think, is weird for a hotel to do so. The lady at the front desk was rude about it when I told her I wanted to use another card. Also, the beds are hard as a rock and the sleep number bed didn't work at all. Bartender (male) was incredibly nice!
Great place for respite on a long trip
Good easy access location, convenient to shops and restaurants. We've been on a road trip and the Radisson was the cleanest and nicest of the hotels we've stayed at. Lots of great shared amenities including two fireplaces in the lobby (welcome on the chilly winter nights), multiple computer and printer workstations, a very nice courtyard, indoor and outdoor pools. Staff was very friendly, and the room was spacious, clean and well appointed. I'd stay here again hands down.
Wifi internet access was a bit erratic, and slow for me. Otherwise no complaints.
The indoor pool was good.
Outdoor pool too small. The front desk was very unhelpful. They didn't bother to talk or welcome. Very unprofessional of them to not talk or welcome.
Good location to lots of food and entertainment. My room came with free breakfast at the restaurant and the rooms were quite nice.
There was a miscommunication on check out time and we had staff try to enter our room twice while in my room. I called them and they left a left in the system and they still attempted to come in a little later.
Radisson Hotel Group is implementing the Radisson Hotels Safety Protocol, a new program of in-depth cleanliness and disinfection procedures, in partnership with SGS, the world’s leading Health and Safety inspection company. The Radisson Hotels Safety protocol is an extension to the brand commitment which includes 20 Steps and an additional 10-Step protocol for Meetings and Events. These steps include hand sanitizing stations at all entrances, the use of Personal Protective Equipment-PPE, and protective screens, enhanced and recorded cleaning and disinfection frequency, social distancing in all areas of its hotels, reiteration of food safety standards and comprehensive staff training. For additional information please refer to www.radissonhotels.com/safe Two complimentary beverages, House wine, draft beer, or non-alcoholic beverage, daily during Manager's Reception 430PM - 630PM. Complimentary High-Speed Wi-Fi and landline connections in each room. Complimentary 16oz water bottle in room daily. Complimentary newpaper daily - Inquire at Front Desk. Complimentary airport shuttle 24 hours a day, 7 days a week. Complimentary shuttle van transportation to locations within 3 mile radius. Heated indoor pool and heated outdoor pool on site. State of the art fitness center on site. Complimentary business center open 24 hours a day, 7 days a week. Complimentary washer and dryer units on each floor. Proud recipient of the President's Award for receiving top scores in guest satisfaction for quality and outstanding service from 2016-2018. 2019 TripAdvisor Certificate of Excellence winner
Radisson Hotel Group
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