Great staff, great location!
The staff were professional, friendly, and very helpful. They tipped us off to good restaurants/things to do in the area and provided us with a map of the town/local businesses upon our arrival. They were ready to answer any questions we had and to help us with anything we needed - be it towels, local delivery spots, or fresh coffee. There’s a nice little pool with a hot tub and outdoor seating area; they vending machines with food/drinks as well as one with toiletry/travel items. Our room was ok - a little small, but we got a really good deal on price. It’s obviously a very popular hotel because they were at capacity during our stay and I overheard that they were all booked up the following week while we were checking out.
Our room was a little dilapidated and there was clearly some kind of ventilation issue. As stated above, the hotel was at capacity so, we were unable to switch rooms. However, we spoke with the manager (Tim) and he made everything right when we checked out. Breakfast is just OK, but free is free!
Clean frendly staff free breakfast
Mattress worn out
The rooms need more outlets, but otherwise everything was just fine.
Experience all that Ames, IA has to offer - from Iowa State University to the Reiman Gardens to the bustling Main Street Cultural District - within minutes of this cozy hotel. Centrally located in the all-American city of Ames, IA, the Best Western Plus University Park Inn & Suites is the perfect accommodation for friends, families and fans of the Iowa State Cyclones. The Iowa State University campus is within a mile of this Ames hotel, offering guests easy access to exciting games at the Jack Trice Stadium and Hilton Coliseum or to a number of events, conventions and shows at the Iowa State Center. The beautiful ISU Reiman Gardens is one of the largest public gardens in the state. Just a few miles away, Ames' quaint Main Street Cultural District offers an abundance of events, dining and shops. Visitors often enjoy a ride on the Boone & Scenic Valley Railroad, while the golfers of the group might tackle the nearby Coldwater Golf Links. Business travelers will appreciate the proximity to the Scheman Conference Building, Iowa Department of Transportation, the United States Department of Agriculture Disease Lab, 3M®, Sauer-Danfoss, Ag Leader and WebFilings. More than 50 businesses are located in the Iowa State University Research Park, just a few blocks away. This Ames hotel also offers meeting facilities for up to 50 people. The full-service Best Western Plus University Park Inn & Suites offers 86 spaciously-appointed guest rooms and suites, each equipped with a refrigerator, cable satellite television and free high-speed Internet access. Guests will wake each morning to a complimentary full hot breakfast. This pet-friendly Iowa hotel also features an indoor heated swimming pool and hot tub, fitness center, 24-hour business center and meeting facilities. For superior customer service and a convenient location in Ames, Iowa, make a reservation today at the Best Western Plus University Park Inn & Suites!
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