Room size was good. Staff extremely helpful and friendly. Breakfast was pricey, but good.
We had some questionable stains on the carpet in our room. Thankfully our baby isn't mobile yet, if he was crawling I would have been more upset.
Comfortable, adjustable bed firmness Very friendly staff Great location
Room smelled like cigarette smoke trying to get covered up.
Quick weekend getaway
Clean, all the amenities I needed, exactly what I was looking for.
Free breakfast would have been nice.
I called to book with them direct as I was in a panic. My daughter was sick and at school in Ames and needed me to be there. The rate over the phone was almost $60 more than the rate online. I loved the lesser option. The front desk staff was amazing. On the evening of Sept 26th and the morning of the 27th. They were all great. I will say I was shocked when there was a knock on my door at 9am from housekeeping. I had NEVER heard of that before checkout time, unless the staff was thinking the room was likely vacant. My daughter was sleeping. I went downstairs to let them know that that is not something I appreciated since we had until Noon. The Nice young lady (Amazing) was very apologetic and offered free breakfast coupons for the inconvenience. Finally, the dark, curly haired young man that was serving at breakfast that day was AMAZING. he went above and beyond and sadly I did not have any cash to tip him. I would stay again. I would stay there every time when we are in Ames, but it now will depend on rates and restrictions.
I was frustrated because we know we have to go back to Ames on Nov 1st for an event. I tried to book with Hilton and the room rate was $268 for a king with a two night min. This is Ames, IA. I found a place I like, but it impossible to get a reasonable room. I already book with someone else that night.
You'll find everything necessary at the Hilton Garden Inn Ames hotel to make your trip to Central Iowa productive, relaxing and comfortable. We are located just two miles from Iowa State University, home of the Cyclones, and a short 35 mile drive to Iowa's capital city, Des Moines. Complimentary wireless Internet, Complimentary 24-hour business center, Complimentary fitness center and Stay Fit Kits, Garden Sleep System beds where you control your comfort, Indoor pool and whirlpool, Great American Grill serving breakfast and dinner, Evening room service, Pavilion Lounge, 24-hour Pavilion Pantry convenience mart, USA Today each weekday morning, HHonors lets you Double Dip to earn hotel points and airline miles. Whether you are planning a business meeting, training session, wedding, family reunion, class reunion or religious celebration, you'll be comfortable knowing that your event will run smoothly at hotel. 2,200 square feet of meeting and banquet space for groups of 10 to 200, On-site catering with high quality and varied menus to compliment any budget, eEvents Booking - online group accommodations made easy, ideal for booking fewer than 25 guest rooms, Guest List Manager - instant access to your group reservation details through your Hilton HHonors or Fast Reservations profile, Personalized Group Web Page - your very own complimentary customized Web page for your event. Our hotel is located near the area's top businesses: Iowa State University, Becker-Underwood, Sauer Danfoss, Ball Plastics, Barilla Pasta, Syngenta Seeds, BASF, Siemens, 3M, Ag Information Center. Our hotel provides you with easy access to many Ames attractions and Central Iowa destinations: 2 miles from Iowa State University, home to the ISU Cyclones, 2 miles from the Iowa State Center, featuring Hilton Coliseum, Stephens Auditorium, the Scheman Building and Fisher Theater, 2 miles from Reiman Gardens, 10 miles from Boone and the Scenic Valley Railroad and Museum, 35 miles from the Des Moines International Airport (DSM), 35 miles from the Prairie Meadows Racetrack and Casino, 35 miles from Adventureland Amusement Park, Adjacent to Perfect Games. Experience the Hilton Garden Inn hotel in Ames, Iowa. ***** Everything. Right where you need it. *****
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