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National則評價
租車地點
National
坦帕 Tampa租車地點
5405 Airport Service Rd
+1 844 370 9186
所有關於National的評價
坦帕 Tampa National 辦事處的評價
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5.2
Very easy process, very expensive fee for gas
優點： The drop off process was fast.
缺點： I felt like I was rushed out of my car and could have left personal belongings behind easily. Also, the gas fee is overly expensive and I was charged $60 for a tank when the current gas prices would have allowed for a $40 fill up.
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9.2
Friendly and fast service
優點： Friendly staff, easy pick up, clean vehicle.
缺點： nothing
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10.0
優點： Fantastic customer service, easy check in process and they had the exact vehicle I needed.
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Enterprise則評價
租車地點
Enterprise
坦帕 Tampa租車地點
5405 Airport Service Rd
+1 833 892 9213
所有關於Enterprise的評價
坦帕 Tampa Enterprise 辦事處的評價
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6.8
Not great
優點： Unfortunate timing: I picked up the car when the rental agencies were located in terminal but they moved off terminal the next day so that I had to drop off at a new location off terminal with a very bumpy train ride to the terminal. It wasn’t enterprise’s fault but the Tampa airport expansion now requires you to take this train from the rentals to a confusing interim location and then take another train to get to the gates, with insufficient signage.
缺點： The man who showed me to my car was very nice but I have to say that it felt like a scam when he first asked me did I want to upgrade (and pay the difference) from the economy car I had reserved (I did not) and then upgraded me anyway because there were no economy size left — so had I said yes I would have paId unnecessarily instead of getting the upgrade at no extra charge per standard practice when no cars in your reserved class are available. He then tried a hard sell on getting me to purchase insurance, to the point of scare tactics no other rental agency has ever used on me (“you’ll pay the rental rate every day after you return the car until your insurance company settles the claim”), which left me feeling extremely paranoid the entire trip, when I have used my own insurance for rentals every time in my 20+ years of renting cars (and never before felt so paranoid about some other driver dinging my rental).
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10.0
優點： Great customer service
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9.2
優點： Car just as described. Good price for the rental. Located right at the airport so no shuttle, and pickup was very quick.
缺點： Pickup sacrificed speed for detail (would have purchased a toll package if I was told it was available) and dropoff was disorganized (was a busy time for returns, to be fair).
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10.0
Simple, convenient, nice vehicle - no hassle and friendly employees
優點： It was everything I expected. I'll book again.
缺點： N/A
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8.0
car not there
優點： we were up graded
缺點： they did not have the 8 pass mini van, eventhough I called the day before, tried giving us a 18 pass van, they did upgrade us to a suburban for NC
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10.0
Great service!
優點： Fast and efficient, getting it done in one visit on the web at a great price...Highly recommended!
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8.0
優點： Quick easy good car
缺點： Fuel was not topped off so I paid more when I dropped off
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8.0
優點： Nonhazzle service at rental pickup and drop-off location. Reasonably priced. No price vouching. No hard sell.
缺點： Not given the vehicle they promised. Vehicle was a little unsteady while driving.
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10.0
優點： Typical Enterprise experience...excellent!
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10.0
優點： in and out so fast!
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10.0
Great experience in Tampa
優點： They were ready for me when I got there. Return was seamless.
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10.0
優點： How everyone was so kind and willing to help and making the experience good
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10.0
優點： Great customer service
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9.2
優點： Car just as described. Good price for the rental. Located right at the airport so no shuttle, and pickup was very quick.
缺點： Pickup sacrificed speed for detail (would have purchased a toll package if I was told it was available) and dropoff was disorganized (was a busy time for returns, to be fair).
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10.0
Simple, convenient, nice vehicle - no hassle and friendly employees
優點： It was everything I expected. I'll book again.
缺點： N/A
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10.0
Great service!
優點： Fast and efficient, getting it done in one visit on the web at a great price...Highly recommended!
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10.0
優點： Typical Enterprise experience...excellent!
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10.0
優點： in and out so fast!
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10.0
Great experience in Tampa
優點： They were ready for me when I got there. Return was seamless.
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10.0
優點： How everyone was so kind and willing to help and making the experience good
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6.8
Not great
優點： Unfortunate timing: I picked up the car when the rental agencies were located in terminal but they moved off terminal the next day so that I had to drop off at a new location off terminal with a very bumpy train ride to the terminal. It wasn’t enterprise’s fault but the Tampa airport expansion now requires you to take this train from the rentals to a confusing interim location and then take another train to get to the gates, with insufficient signage.
缺點： The man who showed me to my car was very nice but I have to say that it felt like a scam when he first asked me did I want to upgrade (and pay the difference) from the economy car I had reserved (I did not) and then upgraded me anyway because there were no economy size left — so had I said yes I would have paId unnecessarily instead of getting the upgrade at no extra charge per standard practice when no cars in your reserved class are available. He then tried a hard sell on getting me to purchase insurance, to the point of scare tactics no other rental agency has ever used on me (“you’ll pay the rental rate every day after you return the car until your insurance company settles the claim”), which left me feeling extremely paranoid the entire trip, when I have used my own insurance for rentals every time in my 20+ years of renting cars (and never before felt so paranoid about some other driver dinging my rental).
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8.0
car not there
優點： we were up graded
缺點： they did not have the 8 pass mini van, eventhough I called the day before, tried giving us a 18 pass van, they did upgrade us to a suburban for NC
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8.0
優點： Quick easy good car
缺點： Fuel was not topped off so I paid more when I dropped off
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8.0
優點： Nonhazzle service at rental pickup and drop-off location. Reasonably priced. No price vouching. No hard sell.
缺點： Not given the vehicle they promised. Vehicle was a little unsteady while driving.
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Alamo則評價
租車地點
Alamo
坦帕 Tampa租車地點
5405 Airport Service Rd
+1 844 370 9187
所有關於Alamo的評價
坦帕 Tampa Alamo 辦事處的評價
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10.0
優點： Quick pick up and clean car
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2.0
Complicated
優點： Nothing
缺點： The policies about payments if you don’t have a flight, high deposit.
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10.0
Alamo is the best rental car compay that I have ever dealt with.
優點： The price generated value, the vehicle was fresh and nearly new, and the charges were straightforward. The vehicle provided was surprisingly nice.
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10.0
The best & quickest service!
優點： So much better than the service that we usually receive from thrifty. Quick and friendly!
缺點： Nothing.
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10.0
優點： Pick up and drop off was exceptionally easy and quick.
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10.0
Fast return. Friendly service agent.
優點： Fast & pleasant.
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10.0
優點： Quick drop off. Courteous staff
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3.2
Never renting from Alamo again
優點： the car was pretty
缺點： I reserved a car online 4 months ago. Two weeks ago, I checked into Alamo at the airport to get my car. The sales person tried to HARD-SELL me on an upgrade, despite my saying over & over & over I did NOT need a nicer SUV (she wanted me to upgrade to a BMW SUV) . She came at 3 different times and when I firmly said no 3x and she finally gave up, (all with my kids next to me exhausted from a long day of travel, I'll have you) she came at me again and this time for the insurance. I have excellent car insurance for which I pay a pretty penny that I know covers all rental issues AND I have AMEX who has great coverage as a benefit of the card do I knew I did not need the insurance. She then asked me who my car insurance company was, claiming they need to know bc that is how they make claims, but NEVER asked for my policy number. She claimed that SHE KNEW my insurance did NOT cover what I thought that did and that AmEX would not cover anything. I consistently said, "Ok. But I DO NOT want the insurance. I rent cars ALL the time and know what I am doing." When I refused the extra coverage for the 4th time, she said, "FINE," loudly and angrily. When I went to walk away she vibed me, and said with an angry tone, "Your STANDARD SUV will be waiting for you....." Her tone was so nasty that my my son asked why she was treating me that way and said, "Did she really just vibe you for not renting a BMW?" The car we picked up was supposed to be washed but instead looked washed soaped up & left to dry before rinsing. It had dried soap ALL over it. It was the last car of the kind we rented that would work for us, so we had to use it. However, for renting a car for over a week and spending close to $1000, the whole experience sucked. It is the first time I rented from Alamo and will never rent from them again,
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10.0
優點： Drop off went without a hitch, easy to find, good reception
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8.8
缺點： new Tampa rental car facility logistics and checkout process needs to be successfully rebooted - exiting the facility took 20+ minutes just at the final exit gate....
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3.2
Team vans recalled, never notified us.
優點： After telling us there was no solution, they ended up renting us 6 minivans.
缺點： Our large vans were not available do to recall and they never notified us. We didnt know until our team arrived in Tampa.
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2.0
缺點： Holiday Cars was the intermediary with Alamo. I had a family medical emergency and wasn’t sure I would be able to pick up the rental on time. Their policy is that I could get a full refund as long as I contact them at least 48 hours in advance. So I used their online form to contact them 48 hours prior to pick up time to inquire about canceling or modifying my reservation but they didn’t respond. I had to follow up three separate times to get a response. But by then, they claimed I didn’t contact them soon enough so I was essentially penalized for their non-responsiveness. Horrible customer service. Will never use them again.
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10.0
優點： Quick pick up and clean car
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10.0
Alamo is the best rental car compay that I have ever dealt with.
優點： The price generated value, the vehicle was fresh and nearly new, and the charges were straightforward. The vehicle provided was surprisingly nice.
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10.0
The best & quickest service!
優點： So much better than the service that we usually receive from thrifty. Quick and friendly!
缺點： Nothing.
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10.0
優點： Pick up and drop off was exceptionally easy and quick.
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10.0
Fast return. Friendly service agent.
優點： Fast & pleasant.
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10.0
優點： Quick drop off. Courteous staff
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10.0
優點： Drop off went without a hitch, easy to find, good reception
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8.8
缺點： new Tampa rental car facility logistics and checkout process needs to be successfully rebooted - exiting the facility took 20+ minutes just at the final exit gate....
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2.0
Complicated
優點： Nothing
缺點： The policies about payments if you don’t have a flight, high deposit.
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3.2
Never renting from Alamo again
優點： the car was pretty
缺點： I reserved a car online 4 months ago. Two weeks ago, I checked into Alamo at the airport to get my car. The sales person tried to HARD-SELL me on an upgrade, despite my saying over & over & over I did NOT need a nicer SUV (she wanted me to upgrade to a BMW SUV) . She came at 3 different times and when I firmly said no 3x and she finally gave up, (all with my kids next to me exhausted from a long day of travel, I'll have you) she came at me again and this time for the insurance. I have excellent car insurance for which I pay a pretty penny that I know covers all rental issues AND I have AMEX who has great coverage as a benefit of the card do I knew I did not need the insurance. She then asked me who my car insurance company was, claiming they need to know bc that is how they make claims, but NEVER asked for my policy number. She claimed that SHE KNEW my insurance did NOT cover what I thought that did and that AmEX would not cover anything. I consistently said, "Ok. But I DO NOT want the insurance. I rent cars ALL the time and know what I am doing." When I refused the extra coverage for the 4th time, she said, "FINE," loudly and angrily. When I went to walk away she vibed me, and said with an angry tone, "Your STANDARD SUV will be waiting for you....." Her tone was so nasty that my my son asked why she was treating me that way and said, "Did she really just vibe you for not renting a BMW?" The car we picked up was supposed to be washed but instead looked washed soaped up & left to dry before rinsing. It had dried soap ALL over it. It was the last car of the kind we rented that would work for us, so we had to use it. However, for renting a car for over a week and spending close to $1000, the whole experience sucked. It is the first time I rented from Alamo and will never rent from them again,
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3.2
Team vans recalled, never notified us.
優點： After telling us there was no solution, they ended up renting us 6 minivans.
缺點： Our large vans were not available do to recall and they never notified us. We didnt know until our team arrived in Tampa.
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2.0
缺點： Holiday Cars was the intermediary with Alamo. I had a family medical emergency and wasn’t sure I would be able to pick up the rental on time. Their policy is that I could get a full refund as long as I contact them at least 48 hours in advance. So I used their online form to contact them 48 hours prior to pick up time to inquire about canceling or modifying my reservation but they didn’t respond. I had to follow up three separate times to get a response. But by then, they claimed I didn’t contact them soon enough so I was essentially penalized for their non-responsiveness. Horrible customer service. Will never use them again.
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Budget則評價
租車地點
Budget
坦帕 Tampa租車地點
5409 Airport Service Rd
+1 813 396 3126
所有關於Budget的評價
坦帕 Tampa Budget 辦事處的評價
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8.0
優點： Get in the car rental in Tampa was no problem even though it was midnight they did their best I want to get us out of there with the car in hand
缺點： Dropping off the car in Orlando never in my life have I experienced such rude people next time if I pick up a car in Tampa I will drive back to Tampa and drop it off
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8.0
優點： Very friendly and helpful
缺點： Expensive but convenient
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8.0
優點： Quick service
缺點： Gas not as expensive
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9.6
優點： Friendly staff. Pick-up was quick and efficient
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10.0
優點： Great car, great service, great price!
缺點： Nothing
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8.4
缺點： Clear u derstanding of sunpass/toll options prior to leaving location. Paper in car was a useless explanation
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8.0
優點： We loved the vehicle.
缺點： The vehicle wasn't very clean, the windows and rear view mirrors were a mess and had to be cleaned for us to drive the vehicle.
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9.2
缺點： The only issue I had was locating the Budget drop off point at the airport.
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10.0
優點： Easy pick up & drop off. Friendly & helpful staff. Clean comfortable car.
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10.0
Efficient and economical
優點： Love the attitude of the staff member I dealt with.
缺點： No frills on the car. Real base level model.
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5.2
No car rental
優點： The vehicle was fine.
缺點： No car available at pickup. Assigned me a car that was there. Fast break was very slow.
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10.0
pick-up was quick an smooth...drop of the same
優點： liked the people/service behind the counter at both pickup and drop off....new Tampa airport rental car facility is well designed and convenient ....car was in good, clean and worked working condition...
缺點： at pick up the person checking the car for scratches and dents could have been more willing to mark scratches and dents that we pointed out...the response was...we don't worry about normal wear and tear....is fine, but 'wear and tear' might not have the same meaning by the person receiving the car at drop off...and it is the customer who might end up being blamed for the scratches/dents....
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9.6
優點： Friendly staff. Pick-up was quick and efficient
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10.0
優點： Great car, great service, great price!
缺點： Nothing
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9.2
缺點： The only issue I had was locating the Budget drop off point at the airport.
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10.0
優點： Easy pick up & drop off. Friendly & helpful staff. Clean comfortable car.
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10.0
Efficient and economical
優點： Love the attitude of the staff member I dealt with.
缺點： No frills on the car. Real base level model.
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10.0
pick-up was quick an smooth...drop of the same
優點： liked the people/service behind the counter at both pickup and drop off....new Tampa airport rental car facility is well designed and convenient ....car was in good, clean and worked working condition...
缺點： at pick up the person checking the car for scratches and dents could have been more willing to mark scratches and dents that we pointed out...the response was...we don't worry about normal wear and tear....is fine, but 'wear and tear' might not have the same meaning by the person receiving the car at drop off...and it is the customer who might end up being blamed for the scratches/dents....
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8.0
優點： Get in the car rental in Tampa was no problem even though it was midnight they did their best I want to get us out of there with the car in hand
缺點： Dropping off the car in Orlando never in my life have I experienced such rude people next time if I pick up a car in Tampa I will drive back to Tampa and drop it off
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8.0
優點： Very friendly and helpful
缺點： Expensive but convenient
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8.0
優點： Quick service
缺點： Gas not as expensive
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8.4
缺點： Clear u derstanding of sunpass/toll options prior to leaving location. Paper in car was a useless explanation
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8.0
優點： We loved the vehicle.
缺點： The vehicle wasn't very clean, the windows and rear view mirrors were a mess and had to be cleaned for us to drive the vehicle.
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Avis則評價
租車地點
Avis
坦帕 Tampa租車地點
5409 Airport Service Road
+1 813 396 3500
所有關於Avis的評價
坦帕 Tampa Avis 辦事處的評價
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2.0
優點： Nothing
缺點： I was overcharged for my rental
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7.2
優點： Friendly staff. New, clean car.
缺點： The agent pushed hard to up sell the vehicle I had rented. Also, although I rented at 11pm, the place I returned the car closed at 6pm and I was charged an extra day for rental as I couldn’t get there in time. The hours of operation for that location were not made clear when I booked.
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8.8
Ouch!
優點： Owner at Avis in Port St Lucie was extremely helpful and friendly
缺點： $153 for one day and drop off was steep but holiday was a factor
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10.0
Car was were it should be.
優點： No lines, no hassle.
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2.0
Attendant not helpful
缺點： Dropped car off. Attendant did not believe car had been received damaged. had to repeat story three times and show the picture I took but she didn't care. Again will avoid Avis - Budget and Payless were grouped with this so I will avoid them as well.
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4.4
Dirty old car
缺點： The car was old and very dirty inside. The smell was very unpleasant so I just kept AC on all the time. I also lacked transparency in explaining the pricing. I've paid over $160 for a day economy car with full insurance.
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5.2
Over charged
優點： Quick service, which other car rentals also provide. So the answer is nothing. Nothing stood out
缺點： It was my mistake for not noticing the final Bill. As We have all been there arriving to an Airport it can be a little stressful. I picked up my rental at 1PM and booked a return for 3:30PM in which the Reservation automatically scheduled me for a 1030AM drop off, I explained this to the agent when I was picking up the vehicle, his reply was not to worry any and all fees can be waived, he was more interested in convincing me for an upgrade. Results, I returned the vehicle at 5PM and was charged a late fee and a extra day. Never again should of stayed with Enterprise
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5.2
Beat up
優點： How has it was to drop the car off.
缺點： I am not usually a complainer, but the car was so saturated with a cigarette scent we had to leave the car windows open at all times. also, the car had several cigarette burns. Honestly, it was overall an unpleasant experience.
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4.8
WORST PICKUP EXPERIENCE OF MY LIFE
缺點： Upon landing at Tampa int airport at 515am, I went directly across to the rental building. With 4 people in front of me, I knew I'd be waiting a few minutes. 2 AND A HALF HOURS LATER I was finally helped by the sole employee working. Not only was this woman working with no help, she was the slowest moving human I've ever seen. My check in experience was almost 30 minutes long. Most of this time was watching her try to find the keys to my car in a box of probably 50 car keys. When she couldn't find it, she gave me a car I specifically told her I didn't want. Then continued on with the process. At 755am I finally got up to the car only to discover my internal fear was correct, our child's stroller didn't fit in the trunk, which was why I didn't want a corolla. There was no apology for any inconvenience of my time AT ALL. This woman needs to find anot her job immediately where it is appropriate to work so slowly. I WILL NEVER rent with avis/budget again.
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8.0
Okay but they try too hard to up sell you add-ons.
優點： Easy process from acquiring the keys to dropping off the car.
缺點： Pre-charging customers for fuel. I never had to pay for fuel ahead of time when I denied pre-fueling. I always opt-in to refuel the gas myself. Although I got reimbursed it was additional time I had to take out of my time to get a refund.
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6.4
缺點： Waited in line about 90mins to get a car. Why is drop off so easy but pickup is so complicated?
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10.0
優點： The service and the car was great!
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7.2
優點： Friendly staff. New, clean car.
缺點： The agent pushed hard to up sell the vehicle I had rented. Also, although I rented at 11pm, the place I returned the car closed at 6pm and I was charged an extra day for rental as I couldn’t get there in time. The hours of operation for that location were not made clear when I booked.
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8.0
Okay but they try too hard to up sell you add-ons.
優點： Easy process from acquiring the keys to dropping off the car.
缺點： Pre-charging customers for fuel. I never had to pay for fuel ahead of time when I denied pre-fueling. I always opt-in to refuel the gas myself. Although I got reimbursed it was additional time I had to take out of my time to get a refund.
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2.0
優點： Nothing
缺點： I was overcharged for my rental
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2.0
Attendant not helpful
缺點： Dropped car off. Attendant did not believe car had been received damaged. had to repeat story three times and show the picture I took but she didn't care. Again will avoid Avis - Budget and Payless were grouped with this so I will avoid them as well.
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4.4
Dirty old car
缺點： The car was old and very dirty inside. The smell was very unpleasant so I just kept AC on all the time. I also lacked transparency in explaining the pricing. I've paid over $160 for a day economy car with full insurance.
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5.2
Over charged
優點： Quick service, which other car rentals also provide. So the answer is nothing. Nothing stood out
缺點： It was my mistake for not noticing the final Bill. As We have all been there arriving to an Airport it can be a little stressful. I picked up my rental at 1PM and booked a return for 3:30PM in which the Reservation automatically scheduled me for a 1030AM drop off, I explained this to the agent when I was picking up the vehicle, his reply was not to worry any and all fees can be waived, he was more interested in convincing me for an upgrade. Results, I returned the vehicle at 5PM and was charged a late fee and a extra day. Never again should of stayed with Enterprise
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5.2
Beat up
優點： How has it was to drop the car off.
缺點： I am not usually a complainer, but the car was so saturated with a cigarette scent we had to leave the car windows open at all times. also, the car had several cigarette burns. Honestly, it was overall an unpleasant experience.
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4.8
WORST PICKUP EXPERIENCE OF MY LIFE
缺點： Upon landing at Tampa int airport at 515am, I went directly across to the rental building. With 4 people in front of me, I knew I'd be waiting a few minutes. 2 AND A HALF HOURS LATER I was finally helped by the sole employee working. Not only was this woman working with no help, she was the slowest moving human I've ever seen. My check in experience was almost 30 minutes long. Most of this time was watching her try to find the keys to my car in a box of probably 50 car keys. When she couldn't find it, she gave me a car I specifically told her I didn't want. Then continued on with the process. At 755am I finally got up to the car only to discover my internal fear was correct, our child's stroller didn't fit in the trunk, which was why I didn't want a corolla. There was no apology for any inconvenience of my time AT ALL. This woman needs to find anot her job immediately where it is appropriate to work so slowly. I WILL NEVER rent with avis/budget again.
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6.4
缺點： Waited in line about 90mins to get a car. Why is drop off so easy but pickup is so complicated?
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Hertz則評價
租車地點
Hertz
坦帕 Tampa租車地點
5405 Airport Service Rd
+1 813 874 3232
所有關於Hertz的評價
坦帕 Tampa Hertz 辦事處的評價
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10.0
缺點： I would’ve like to receive a confirmation that the car was received by the time I was supposed to return it, but 24 hours laters I have not. Other Han that it was an easy process.
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2.0
缺點： I was unable to rent due to some policy that if a card is declined, they cannot rent to you for 24 hours. I could have made a payment and had no problem, but there was no internet signal at the rental counter and your staff did not explain there was a no rental policy. A needless bad experience!
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10.0
缺點： My experience was Great
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9.6
優點： Yes, Dropoff took 30 seconds due to ability to just leave keys and receipt for full tank.
缺點： As painless as possible
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8.0
優點： Upgraded my car which was nice. Check-in and check-out staff were very helpful and everything went smoothly. Clean car, good on gas.
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9.6
優點： Very easy in and out.
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10.0
Very nice staff at pick up and efficient, drop off was very fast with
優點： Drop off with e-receip, no waiting at drop off was great.
缺點： Car gps wasn’t the greatest. Scout gps from Toyota. Or may even I didn’t know how to use it appropriately.
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10.0
優點： Quick pick up and drop off. But now you have to take a tram from main terminal.
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10.0
Great to have another local option
優點： I'm really appreciative that my local town now has a Hertz rental office as I sometimes need one-way rentals from the major airports which are two hours away. The return was super quick and efficient. Having 24 hour service at the Tampa airport is helpful when the flight delays and arrival is in the middle of the night.
缺點： I used an online travel account to book the car so I was surprised that my contact info and details weren't already in my Hertz reservation at pickup. I don't know what caused that to fall through.
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10.0
Quick and easy
優點： Great car, clean, quick in and out of rental place, no long wait
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2.0
缺點： They had hidden extra charges. Not happy about the hidden fees
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4.0
No car
優點： The discount
缺點： I rented a mini van wells ahead of time and they didn't have one. I was told I could wait hours or take a smaller vehicle. Really needed the van, but had to ferry going on our trip. Why reserve a vehicle if they aren't going to have it?
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10.0
缺點： I would’ve like to receive a confirmation that the car was received by the time I was supposed to return it, but 24 hours laters I have not. Other Han that it was an easy process.
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10.0
缺點： My experience was Great
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9.6
優點： Yes, Dropoff took 30 seconds due to ability to just leave keys and receipt for full tank.
缺點： As painless as possible
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9.6
優點： Very easy in and out.
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10.0
Very nice staff at pick up and efficient, drop off was very fast with
優點： Drop off with e-receip, no waiting at drop off was great.
缺點： Car gps wasn’t the greatest. Scout gps from Toyota. Or may even I didn’t know how to use it appropriately.
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10.0
優點： Quick pick up and drop off. But now you have to take a tram from main terminal.
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10.0
Great to have another local option
優點： I'm really appreciative that my local town now has a Hertz rental office as I sometimes need one-way rentals from the major airports which are two hours away. The return was super quick and efficient. Having 24 hour service at the Tampa airport is helpful when the flight delays and arrival is in the middle of the night.
缺點： I used an online travel account to book the car so I was surprised that my contact info and details weren't already in my Hertz reservation at pickup. I don't know what caused that to fall through.
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10.0
Quick and easy
優點： Great car, clean, quick in and out of rental place, no long wait
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2.0
缺點： I was unable to rent due to some policy that if a card is declined, they cannot rent to you for 24 hours. I could have made a payment and had no problem, but there was no internet signal at the rental counter and your staff did not explain there was a no rental policy. A needless bad experience!
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2.0
缺點： They had hidden extra charges. Not happy about the hidden fees
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4.0
No car
優點： The discount
缺點： I rented a mini van wells ahead of time and they didn't have one. I was told I could wait hours or take a smaller vehicle. Really needed the van, but had to ferry going on our trip. Why reserve a vehicle if they aren't going to have it?
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Thrifty則評價
租車地點
Thrifty
坦帕 Tampa租車地點
5405 Airport Service Road
+1 877 283 0898
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坦帕 Tampa Thrifty 辦事處的評價
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6.0
優點： Yes
缺點： Did not have my Jeep that I booked
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10.0
優點： Great price, clean car, smooth ride.
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6.0
優點： pick up and drop off was time saving and very easy.
缺點： service at the counter.
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10.0
優點： Check in was very easy, as well as drop off. All were helpful.
缺點： Receipt didn’t match up, but seems to fixed.
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9.6
缺點： Check in desk wasn’t staffed at Thrifty. This causes confusion with the customers in line. Dollar staff finally assisted us. Excellent customer servinafter that.
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6.0
缺點： If you had the vehicle size I reserved
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5.6
優點： Drop off was good
缺點： I rented an economy car and when I got there they said they didn't gave any and I would have to pay $5 more per day for a rental. Don't they have to stick to the deal I got through kayak
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10.0
優點： Easy upgrade available.
缺點： I was perfectly satisfied
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6.8
優點： - Bottle of water when I picked up the car. - The car was very clean.
缺點： - All the fees piled on what was supposed to be a $31 car rental for one day, ended up being $73.
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6.8
Picking up vehicle
優點： My reservation was for 2 “regular” suv’s. When we went to get the vehicles, my party determined they weren’t big enough for all of us and our luggage. We spoke with the representative on site, and he quickly had us in 2 large suv’s (Chevy Suburbans). Both were brand new (2019) and clean. Very easy transaction.
缺點： The women who waited on us at the rental counter were short with us, rude when we asked questions, and tried to upsell at every opportunity, without giving us an option to decline. The only thing they did was, after I requested the sun pass for both vehicles, was to let us know we wouldn’t need them where we were going, as the tolls still had cash options. Overall, not a great first impression having to start our vacation dealing with that.
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10.0
Excellent Value and Smooth Operation
優點： Great price, easy pick up and drop off
缺點： Nothing
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2.0
No SUV available
優點： Free bottled water
缺點： Poor service. Reserved SUV but none available when arrived. Waited over hour until they found one. They did give us $50 off certificate for our troubles but got the third degree when we used it upon returning the vehicle.
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10.0
優點： Great price, clean car, smooth ride.
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10.0
優點： Check in was very easy, as well as drop off. All were helpful.
缺點： Receipt didn’t match up, but seems to fixed.
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9.6
缺點： Check in desk wasn’t staffed at Thrifty. This causes confusion with the customers in line. Dollar staff finally assisted us. Excellent customer servinafter that.
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10.0
優點： Easy upgrade available.
缺點： I was perfectly satisfied
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10.0
Excellent Value and Smooth Operation
優點： Great price, easy pick up and drop off
缺點： Nothing
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6.8
優點： - Bottle of water when I picked up the car. - The car was very clean.
缺點： - All the fees piled on what was supposed to be a $31 car rental for one day, ended up being $73.
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6.8
Picking up vehicle
優點： My reservation was for 2 “regular” suv’s. When we went to get the vehicles, my party determined they weren’t big enough for all of us and our luggage. We spoke with the representative on site, and he quickly had us in 2 large suv’s (Chevy Suburbans). Both were brand new (2019) and clean. Very easy transaction.
缺點： The women who waited on us at the rental counter were short with us, rude when we asked questions, and tried to upsell at every opportunity, without giving us an option to decline. The only thing they did was, after I requested the sun pass for both vehicles, was to let us know we wouldn’t need them where we were going, as the tolls still had cash options. Overall, not a great first impression having to start our vacation dealing with that.
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6.0
優點： Yes
缺點： Did not have my Jeep that I booked
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6.0
優點： pick up and drop off was time saving and very easy.
缺點： service at the counter.
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6.0
缺點： If you had the vehicle size I reserved
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5.6
優點： Drop off was good
缺點： I rented an economy car and when I got there they said they didn't gave any and I would have to pay $5 more per day for a rental. Don't they have to stick to the deal I got through kayak
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2.0
No SUV available
優點： Free bottled water
缺點： Poor service. Reserved SUV but none available when arrived. Waited over hour until they found one. They did give us $50 off certificate for our troubles but got the third degree when we used it upon returning the vehicle.
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Dollar則評價
租車地點
Dollar
坦帕 Tampa租車地點
5405 Airport Service Road
+1 866 434 2226
所有關於Dollar的評價
坦帕 Tampa Dollar 辦事處的評價
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10.0
優點： My vehicle was a 2018 Chevy equinox, very comfortable, reliable, all equipment worked exquisitely in the vehicle.
缺點： Everything was accordingly, and great.
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10.0
缺點： Best rental car experience I ever had, everything was so organized
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9.2
優點： The car
缺點： The amount of money they hold
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10.0
優點： Very friendly
缺點： Signs to rental area on 2nd floor left me guessing, Hertz folks helped point the way :-)
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4.4
缺點： At check in the customer service person was not transparent about the extra fees. In fact, we were outright lied to about the tolls, the extra drive rate per day and the price of gas. We were clearly grossly overcharged for the 6 days. I would not recommend this rental company to anyone. Total scam!
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10.0
優點： Very quick service and easy to found at airport and on return
缺點： Could not found any thing negative
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10.0
優點： From start to finish staff were great.
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4.0
Horrible price gouging
優點： The car was great
缺點： One extra day cost me as much as the whole week. They claimed they disclosed somewhere in the tiny fine print that if I returned it a day late I was told it would cost twice the normal rental rate. Then they claimed it was my fault for booking through Kayak. They said if I booked directly through them they wouldn't have gouged me but I don't believe it.
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9.6
Dollar rent-a-car at Tampa International
優點： They do everything to make this an easy, customer-friendly experience. No waiting, no hassle, and an easy in-and-out from the airport proper. Cars at a certain price point come with a Sirius XM radio included!
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9.6
優點： The car I did choose was great for the value of my rate. Customer service was great as well in both locations.
缺點： Not much variety in cars, but the biggest was that I had to search for a car that didn’t smell like smoke or just bad in general.
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2.0
Location was not what you said
缺點： It was 5 minutes away from the PIE airport and in a Holiday Inn.
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3.6
Dollar was trying to rip me off
優點： Car was ok
缺點： Counter was trying to increase price with multiple add ons
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10.0
優點： My vehicle was a 2018 Chevy equinox, very comfortable, reliable, all equipment worked exquisitely in the vehicle.
缺點： Everything was accordingly, and great.
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10.0
缺點： Best rental car experience I ever had, everything was so organized
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9.2
優點： The car
缺點： The amount of money they hold
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10.0
優點： Very friendly
缺點： Signs to rental area on 2nd floor left me guessing, Hertz folks helped point the way :-)
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10.0
優點： Very quick service and easy to found at airport and on return
缺點： Could not found any thing negative
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10.0
優點： From start to finish staff were great.
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9.6
Dollar rent-a-car at Tampa International
優點： They do everything to make this an easy, customer-friendly experience. No waiting, no hassle, and an easy in-and-out from the airport proper. Cars at a certain price point come with a Sirius XM radio included!
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9.6
優點： The car I did choose was great for the value of my rate. Customer service was great as well in both locations.
缺點： Not much variety in cars, but the biggest was that I had to search for a car that didn’t smell like smoke or just bad in general.
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4.4
缺點： At check in the customer service person was not transparent about the extra fees. In fact, we were outright lied to about the tolls, the extra drive rate per day and the price of gas. We were clearly grossly overcharged for the 6 days. I would not recommend this rental company to anyone. Total scam!
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4.0
Horrible price gouging
優點： The car was great
缺點： One extra day cost me as much as the whole week. They claimed they disclosed somewhere in the tiny fine print that if I returned it a day late I was told it would cost twice the normal rental rate. Then they claimed it was my fault for booking through Kayak. They said if I booked directly through them they wouldn't have gouged me but I don't believe it.
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2.0
Location was not what you said
缺點： It was 5 minutes away from the PIE airport and in a Holiday Inn.
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3.6
Dollar was trying to rip me off
優點： Car was ok
缺點： Counter was trying to increase price with multiple add ons
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E-Z Rent-A-Car則評價
租車地點
E-Z Rent-A-Car
坦帕 Tampa租車地點
5405 Airport Service Rd
+1 813 414 5980
所有關於E-Z Rent-A-Car的評價
坦帕 Tampa E-Z Rent-A-Car 辦事處的評價
最新評價
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6.0
Not a good experience
優點： None
缺點： In the website it is saying that you rent the car and drop it at the airport which is not true.We need to wait for a shuttle 30 min to take us to the place they have the car and there it took almost an hour till we finded a nice clean car.
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10.0
Good price.
優點： The price was the lowest. The car was clean inside. The people were very friendly.
缺點： It was awkward getting from the airport to the car rental but they were helpful in the process.
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6.0
優點： Lucky to have a vechicle
缺點： Reserve a Mini Van and they did not save me one so had to take a larger passenger van
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9.6
缺點： All
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7.2
優點： Office Staff was friendly. Car was in good condition that I received.
缺點： It's a long procedure to get the car. If there had been any kind of line it could've taken hours. Even in drop off. There's no need for a paper receipt if you're emailed it as well. The bus for the airport couldn't be bothered to wait for me to drop the keys. The guys who maintain cars and drive shuttle were not friendly. We seemed to be a bother.
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4.8
Long wait. Way to far drop off and pick up. Reserv
優點： Car was ok. But lot of scratched outside. Had to document carefully myself so that don't get charged.
缺點： Reservation got cancelled due took showing up little bit later than 2 hours. Long wait to get there car. Way far pick up and drop off location. Leaves adequate times for drop off.
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5.2
缺點： The checking agent was rude and appeared very unhelpful. we waited for over 20 minutes because no one was at the office at 6 am. There was quite obvious damage to the car door which was not logged previously by the company- if we weren't thorough, we could have missed it in the dark and be liable.
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8.4
Good service
優點： I like that person was helping me is very knowledgeable and helpful
缺點： I didn't like your office or you called the waiting room was dirty and messy it gives you a not comfortable feeling about the place.you should look into it because busses is based on the first minute of impression..my name Joseph eddine
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6.8
缺點： Not enough staff.
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4.4
Rip Off
優點： The price was right going in. But renter beware! The will find a way to gouge you!
缺點： I picked the car up at 3am in a poorly lit parking lot. Afterward u noticed some pre-existing damage on the car. After several 20 minute dropped calls u spoke with the manager Sam. He interrupted me as I was explaining the damage on the car. No problem! Just let them know when you return the car! Complete lie! I go to return the car. I explained the situation. The guys first response: Sam is not here! Fill out this accident report! When I told him I was going to write a poor review he just laughed! Eventually Sam came over and said I signed off on the car so therefore I was responsible! I intend to pursue this through the media!
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2.0
缺點： they advertised the rental as being in the terminal-not via a shuttle from the terminal. i booked the car due to a medical emergency for visiting my father in the hospital and when i got to rental car and as told i had to take a shuttle, i was frankly ticked off and had to rent a car at a higher rate from the terminal. my travel time was time sensitive so this was not a good experience. that said, i could have made a mistake when i rented the car and not seen the "shuttle" caveat to the rental but i don't think that was the case.
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4.0
Cheap for a reason.
優點： Drop off in Orlando was quick and friendly.
缺點： Pick-up in Tampa was a nightmare. Two shuttles passed us at the airport even though we waived at them (they were not full). We waited for s shuttle for more than 40 minutes. Them we waited in line to rent the car for an hour and 15 minutes. There were only 5 renters ahead of us in line. Very slow!
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7.2
優點： Office Staff was friendly. Car was in good condition that I received.
缺點： It's a long procedure to get the car. If there had been any kind of line it could've taken hours. Even in drop off. There's no need for a paper receipt if you're emailed it as well. The bus for the airport couldn't be bothered to wait for me to drop the keys. The guys who maintain cars and drive shuttle were not friendly. We seemed to be a bother.
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8.4
Good service
優點： I like that person was helping me is very knowledgeable and helpful
缺點： I didn't like your office or you called the waiting room was dirty and messy it gives you a not comfortable feeling about the place.you should look into it because busses is based on the first minute of impression..my name Joseph eddine
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6.8
缺點： Not enough staff.
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6.0
Not a good experience
優點： None
缺點： In the website it is saying that you rent the car and drop it at the airport which is not true.We need to wait for a shuttle 30 min to take us to the place they have the car and there it took almost an hour till we finded a nice clean car.
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6.0
優點： Lucky to have a vechicle
缺點： Reserve a Mini Van and they did not save me one so had to take a larger passenger van
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4.8
Long wait. Way to far drop off and pick up. Reserv
優點： Car was ok. But lot of scratched outside. Had to document carefully myself so that don't get charged.
缺點： Reservation got cancelled due took showing up little bit later than 2 hours. Long wait to get there car. Way far pick up and drop off location. Leaves adequate times for drop off.
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5.2
缺點： The checking agent was rude and appeared very unhelpful. we waited for over 20 minutes because no one was at the office at 6 am. There was quite obvious damage to the car door which was not logged previously by the company- if we weren't thorough, we could have missed it in the dark and be liable.
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4.4
Rip Off
優點： The price was right going in. But renter beware! The will find a way to gouge you!
缺點： I picked the car up at 3am in a poorly lit parking lot. Afterward u noticed some pre-existing damage on the car. After several 20 minute dropped calls u spoke with the manager Sam. He interrupted me as I was explaining the damage on the car. No problem! Just let them know when you return the car! Complete lie! I go to return the car. I explained the situation. The guys first response: Sam is not here! Fill out this accident report! When I told him I was going to write a poor review he just laughed! Eventually Sam came over and said I signed off on the car so therefore I was responsible! I intend to pursue this through the media!
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2.0
缺點： they advertised the rental as being in the terminal-not via a shuttle from the terminal. i booked the car due to a medical emergency for visiting my father in the hospital and when i got to rental car and as told i had to take a shuttle, i was frankly ticked off and had to rent a car at a higher rate from the terminal. my travel time was time sensitive so this was not a good experience. that said, i could have made a mistake when i rented the car and not seen the "shuttle" caveat to the rental but i don't think that was the case.
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4.0
Cheap for a reason.
優點： Drop off in Orlando was quick and friendly.
缺點： Pick-up in Tampa was a nightmare. Two shuttles passed us at the airport even though we waived at them (they were not full). We waited for s shuttle for more than 40 minutes. Them we waited in line to rent the car for an hour and 15 minutes. There were only 5 renters ahead of us in line. Very slow!
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Ace則評價
租車地點
Ace
坦帕 Tampa租車地點
5405 Airport Service Road
+1 813 636 8999
所有關於Ace的評價
坦帕 Tampa Ace 辦事處的評價
最新評價
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10.0
優點： staff was easy and helpful
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2.8
優點： Nothing about Ace Car rental was good. The entire experience was awful. From pick up to drop off was one of the worst experiences ever.
缺點： The vehicle had two damaged tires on the back. Both were needing to be replaced. The windshield wipers needed replaced. The interior was not cleaned at all. I could see sand in nearly every area in the vehicle. When you call the customer service line, it rings with no answer.
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9.2
缺點： Make pick up a little easier. Sat at the counter for a half hour arguing with the guy about all these antra fees you wanted to charge me!
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2.8
缺點： The customer service at this location is terrible. I would strongly discourage anyone from renting from this company. I had an issue with my car and when I called was on hold for 40 minutes and then given no options by a rude employee. I would never rent from them again.
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3.2
優點： The staff was okay.
缺點： The car was very dirty.
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4.0
Old Fashion Car
優點： Old Fashion Car that doesn't have any screen monitor on the dash car and the break to stop so noise all the time very scary
缺點： Old Fashion Car that doesn't have any screen monitor on the dash car and the break to stop so noise all the time very scary
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5.6
優點： staff was courteous car was clean and the right size competitive and attractive price of rental
缺點： Ace was significantly understaffed at both pick up and drop off. The time in line at pick up exceeded 90 minutes, which is totally unacceptable for prepaid booking considering they are aware of flight arrivals
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2.0
缺點： needed utility bill not on site that I saw Who carries a utility bill with them.
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6.0
Misinformed
優點： The car was in excellent condition, clean and very reliable.
缺點： my rental was only three day rental and was offered an upgrade to a jeep and was told $25.00 for the upgrade which i thought was for the duration of the rental, not knowing it was per day which was more than what i paid for the actual rental.of $10.00 per day. My actual rental was 29.34 and my upgrade was $75.00 for the period.
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2.0
make Sure you read all fine prints before you book your car
優點： Comfort was not there Very basic model they had for ford transit I do not recommend this rental company
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2.0
優點： Nothing
缺點： Was unable to pick up rental car as ACE had a policy that two utility bills were required for credit and debit cards although this was not stated anywhere on carrentals.com. Was stranded at the airport and had to pay three times the price at Sixt because it was last minute. Was able to get refunded by ACE after speaking with three customer service reps. Will never use this car rental company ever again. The customer service phone reps were friendly but the counter staff was very rude.
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4.4
I rent cars regularly and NEVER had a rental company restrict use.
優點： That there WAS a car.
缺點： I was told that the contract did not allow for unlimited miles. That if I was ONE minute late, I'd be charged for an entire day. That if the gas had to be topped off, I'd be charged $10 a gallon and that if I needed the car longer, I could not CALL in to extend the reservation. These restrictions (unknown until I got to the airport to get the car) made the rental a nightmare. I returned the car a day early.
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2.8
優點： Nothing about Ace Car rental was good. The entire experience was awful. From pick up to drop off was one of the worst experiences ever.
缺點： The vehicle had two damaged tires on the back. Both were needing to be replaced. The windshield wipers needed replaced. The interior was not cleaned at all. I could see sand in nearly every area in the vehicle. When you call the customer service line, it rings with no answer.
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2.8
缺點： The customer service at this location is terrible. I would strongly discourage anyone from renting from this company. I had an issue with my car and when I called was on hold for 40 minutes and then given no options by a rude employee. I would never rent from them again.
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3.2
優點： The staff was okay.
缺點： The car was very dirty.
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4.0
Old Fashion Car
優點： Old Fashion Car that doesn't have any screen monitor on the dash car and the break to stop so noise all the time very scary
缺點： Old Fashion Car that doesn't have any screen monitor on the dash car and the break to stop so noise all the time very scary
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5.6
優點： staff was courteous car was clean and the right size competitive and attractive price of rental
缺點： Ace was significantly understaffed at both pick up and drop off. The time in line at pick up exceeded 90 minutes, which is totally unacceptable for prepaid booking considering they are aware of flight arrivals
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2.0
缺點： needed utility bill not on site that I saw Who carries a utility bill with them.
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6.0
Misinformed
優點： The car was in excellent condition, clean and very reliable.
缺點： my rental was only three day rental and was offered an upgrade to a jeep and was told $25.00 for the upgrade which i thought was for the duration of the rental, not knowing it was per day which was more than what i paid for the actual rental.of $10.00 per day. My actual rental was 29.34 and my upgrade was $75.00 for the period.
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2.0
make Sure you read all fine prints before you book your car
優點： Comfort was not there Very basic model they had for ford transit I do not recommend this rental company
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2.0
優點： Nothing
缺點： Was unable to pick up rental car as ACE had a policy that two utility bills were required for credit and debit cards although this was not stated anywhere on carrentals.com. Was stranded at the airport and had to pay three times the price at Sixt because it was last minute. Was able to get refunded by ACE after speaking with three customer service reps. Will never use this car rental company ever again. The customer service phone reps were friendly but the counter staff was very rude.
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4.4
I rent cars regularly and NEVER had a rental company restrict use.
優點： That there WAS a car.
缺點： I was told that the contract did not allow for unlimited miles. That if I was ONE minute late, I'd be charged for an entire day. That if the gas had to be topped off, I'd be charged $10 a gallon and that if I needed the car longer, I could not CALL in to extend the reservation. These restrictions (unknown until I got to the airport to get the car) made the rental a nightmare. I returned the car a day early.
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╳
Fox則評價
租車地點
Fox
坦帕 Tampa租車地點
5405 Airport Service Road
+1 813 337 0950
所有關於Fox的評價
坦帕 Tampa Fox 辦事處的評價
最新評價
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- 好評
- 中立
- 負評
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3.2
優點： The car was in good shape.
缺點： Even though I prepaid, the line to pick up the car was ridiculously long. Took an hour!! The process took forever, too many questions, people both in front of me and behind me were being charged twice and complaining and managers were having to be called. Sounded like a scam. I was a local resident renting a car because my car is being serviced and they charge me $1000 security deposit because I was local. Not ‘held $1000’ but charged me 1000! I have perfect credit and no issues with a criminal history. This is ridiculous. I will never rent from them again.
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8.8
優點： Yes, very easy and fast
缺點： Pickup took an hour--long line
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2.0
缺點： Rente el carro por internet el cual pague antes de ir a recogerlo y cuando fui a buscarlo al aeropuerto me dijeron que tenía que pagar con tarjeta de crédito no débito y además dar un seguro de depósito de 500 dólares, pero que además era para militares o familias con militares no se cual fue bien el cuento, la realidad es que nadie me ha llamado para saber porque no recogí el carro o que ha pasado , tuve muy mala experiencia con fox
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6.0
優點： Eventually, I received a car that was fine and the drop off was easy enough.
缺點： The option to pay a lower price in gas wasn't stated very clearly. It means that you buy an entire tank of gas whether you use that much or not. The fact that you have to buy the entire tank wasn't clearly laid out to me. My car had a large dent in the door they hadn't seen before. Took more time for me to check out because of it.
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6.0
優點： Staff were good but should ask a few more questions based on destination. I got talked into the toll pass based on going into Orlando. I never saw a toll road.
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5.6
優點： Convenient airport location
缺點： Checking in was slow and confusing. Agent was unpleasant person. Surprised by $150 deposit which was not explained clearly
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3.2
缺點： Explain which road has tolls and if it’s avoidable. I took only one day of tolls and they charged me 4 days
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6.8
優點： Return was easy but had to rent another car so had to go back up to rental counter, which took a long time.
缺點： Process of getting a different car. The car I had was having issues with tires so had to rent a different one. It takes a long time to get through rental process even if you have a reservation.
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10.0
優點： Straightforward. Clean, modern car with no problems or cosmetic issues
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8.0
缺點： Car drop off is a distance from the airport entrance. when you have multiple bags this is not convenient
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2.0
優點： Not good at all
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8.4
優點： Good car. Cheap.
缺點： Ripped off with toll pass. Wouldn’t refund after I told the agent I didn’t want it yet they added it.
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6.8
優點： Return was easy but had to rent another car so had to go back up to rental counter, which took a long time.
缺點： Process of getting a different car. The car I had was having issues with tires so had to rent a different one. It takes a long time to get through rental process even if you have a reservation.
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8.0
缺點： Car drop off is a distance from the airport entrance. when you have multiple bags this is not convenient
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8.4
優點： Good car. Cheap.
缺點： Ripped off with toll pass. Wouldn’t refund after I told the agent I didn’t want it yet they added it.
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3.2
優點： The car was in good shape.
缺點： Even though I prepaid, the line to pick up the car was ridiculously long. Took an hour!! The process took forever, too many questions, people both in front of me and behind me were being charged twice and complaining and managers were having to be called. Sounded like a scam. I was a local resident renting a car because my car is being serviced and they charge me $1000 security deposit because I was local. Not ‘held $1000’ but charged me 1000! I have perfect credit and no issues with a criminal history. This is ridiculous. I will never rent from them again.
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2.0
缺點： Rente el carro por internet el cual pague antes de ir a recogerlo y cuando fui a buscarlo al aeropuerto me dijeron que tenía que pagar con tarjeta de crédito no débito y además dar un seguro de depósito de 500 dólares, pero que además era para militares o familias con militares no se cual fue bien el cuento, la realidad es que nadie me ha llamado para saber porque no recogí el carro o que ha pasado , tuve muy mala experiencia con fox
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6.0
優點： Eventually, I received a car that was fine and the drop off was easy enough.
缺點： The option to pay a lower price in gas wasn't stated very clearly. It means that you buy an entire tank of gas whether you use that much or not. The fact that you have to buy the entire tank wasn't clearly laid out to me. My car had a large dent in the door they hadn't seen before. Took more time for me to check out because of it.
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6.0
優點： Staff were good but should ask a few more questions based on destination. I got talked into the toll pass based on going into Orlando. I never saw a toll road.
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5.6
優點： Convenient airport location
缺點： Checking in was slow and confusing. Agent was unpleasant person. Surprised by $150 deposit which was not explained clearly
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3.2
缺點： Explain which road has tolls and if it’s avoidable. I took only one day of tolls and they charged me 4 days
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2.0
優點： Not good at all
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