Microwave, TV remote, and safe didn’t work. Run down and shabby. Bathtub was peeling. Refused to provide more than 2 towels. Did not provide washcloths when requested
Nice stay, however. ..
Hawthorne Suites is a nice hotel for the money. The location is good. All the stores and restaurants are right there. For the most part I would recommend this hotel.
They desperately need to increase front desk staff. They may need to hire people who will show up. At check out two families were waiting to leave but the attendant was busy in the cafe setting up breakfast. Breakfast could be an hour earlier, we had a plane to catch and could not eat at the hotel. The big issue was a faint odor in the room. A scent reminiscent of tobacco alternative use. Room 311.
Had to cancel last minute.
Big home like comfortable rooms, clean inside and out, big confortable bed, nice and polite staff thumbs up for this property
good staff.minds ther own business
The room was nice and roomy we had the suite bed was comfy free breakfast was pretty good compared to other hotels that had free breakfast
did not like that when we arrived at the hotel we checked in they gave us our keys and went to our room and the door would not open had to go back down to the lobby so that they could activate it this happened last time we stayed here .
Enjoyed breakfast, room size, appliances in room.
The pool, to small.
The beds were very comfortable.
The tub was getting old
the hotel was fantastic. no complaints. breakfast was also really good.
everything went great. no complaints
Comfort and location.
The breakfast could have more heathy selections.
Find your place in the sun at the Hawthorn Suites by Wyndham Tempe/Mesa/Phoenix area hotel, convenient to several major highways, Arizona State University and Cardinals Sun Devil Stadium. Pets are welcome at this hotel, which offers complimentary wireless Internet and complimentary hot breakfast. Work out in the fitness center, relax in the pool and unwind in the spa, and take care of laundry at the onsite facility. Rooms all feature microwaves, refrigerators, flat-screen TVs and safes, and select rooms feature wet bars. The hotel offers parking for all kinds of vehicles, and there is no additional charge for kids through age 17.
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