Nice pools, lot of space in resort, good breakfast and dinners, the suppermarket is close, close to nice long beach, bus stop was infront of the entrance, you can rent a car, bicycle, scooter right in the resort.
We did not get lot of information, how it is going, when you have half board, so I missed this information, I´d excepted during the arrival in reception, but the receptionis whos worked at night hardly speak english.
Food was good in most days. The pool was also great, until in some colder days the water was not warm enough. I love tha fact that the accommodation is in bungalows - close to nature.
The staff was not always as helpful as could have been. We were independent travellers (not with a group) and sometimes struggled to get information / advice in English. The profile has changed towards famililes with larger (teenager) childhren and German groups - our prefernce would have been to younger children / English speaking people.
Location, Hotel Staff, Kid's Miniclub. Overall, it's excellent value for money!
The location is very peacefull, access from Palma with the offitial TIB bus line is quite easy, as well for to Alcudia (refulat busses). The bungalows are very nice for small famillies or couples. We were there the second week of september and this familly-oriented resort was not crowded at all. Can Picafort is at walking distance : the supermaket is very close, and the bungalow fridge worked fine ... (see comment on food)
The food at the buffet was not exciting at all, but I have no complains to make (just make sure that you arrive on time for the restaurant's opening times). I guess it is convenient with kids, and for thier taste, but yonger couples will prefer to choose "breakfast only" and go out for diner (Alcudia/Can picafort - regular bus line)
Excellent location. The beach next to the hotel is great! The staff is friendly and willing to help.
Because the majority of visitors come from Germany, most of the events organised take place only in German. Spanish and english should also be considered at least!
The staff in restaurant was very nice and friendly. Special thanks to Gabriel
Hotel staff and food are the best at this hotel. Staff is always prepared to help you whatever you need. Great variety of food at the restaurant.
The 'all inclusive' system is not real... most items at bar menu are not 'inclusive'; also, bungalows could have a better airconditioning system (one room was freezing while the other was warm); kids mini club doesn't exist...
Very friendly staff, and varied and good breakfast and dinner buffet. Nice location, in a quiet part of Can Picafort, and a quiet part of the beach. Recommendable hotel for families with kids.
The variety of food was good. Hotel staff were good, freindly and helpful. The pool was really clean and all facilities were well maintained. Accommodation was ok but as you'll not be spending much time inside it didn't matter.
A major problem was the 'entertainment' provided in the evenings.For a family hotel complex it was far too loud and went on too late. The pa system was simply too loud and was cause our 6 month old baby to stay awake. On two occassions, I went to the reception desk to complain but was told that they couldn't do anything about the sound levels as it was run by a seperate company. This is the only reason why I could not foresee returning to the resort. I would also not recommend it to freinds based on the inappropriate & ridiculously loud entertainment. It was not a problem that it was only in Italian - but the volume caused the whole family problems when trying to sleep, If this problem could be resolved. I would definitely book again
Very nice hotel, really clean. Food was excellent 5/5 (we had all-inc, recommended) and the staff was really helpful, smiley and overall there was fantastic atmosphere. Rooms were comfortable. I would say this may be the best hotel in Mallorca, atleast you won't be disappointed. Travelling with kids, 3 & 12
Located in Muro, Valentín Playa de Muro is in a regional park, a 5-minute walk from Playa de Muro and 10 minutes by foot from Playa de Can Picafort. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.