Breakfast was amazing, staff are very polite
The food was good and varied daily
They need to give more food options and make some balconies so it can be standard. It’s kind of weird to not be able to let you swim wear dry outside
Friendly Staff, great entertainment team, great night theatre shows, good pool, my son liked the mini kids club spending almost the whole day there. Beach and weather was awesome
Beds were uncomfortable at all unfortunately. Food at the main restaurant was repetitive and a bit low quality. Nonalcoholic drinks were low quality and no fresh juices or cocktails.
Resort was great, friendly staff and great food
The only negative was that our room location was sometimes a little noisy at night
My favorite all inclusive.
I haven’t been to many all inclusive but this one was awesome. And the staff was extremely friendly and the place was super clean!
The sea gulls were a bit annoying. That’s all I can really find at the moment, the place was perfect.
60 birthday for husband
They upgraded us to the Caribe they own next door, we had a ocean view, quieter pool than royal Solaris, some meals were very Good others were just ok, resort beautiful and well kept, staff very attentive, even more so when you tipped them, everyone very friendly, if I went again I would stay at the caribe again. W made lots of friends with the staff and some other travelers. The resort had all types of people including families. Also important we could get a chair on beach or at the pool.
The food sometimes was just ok, but that happens when you have buffets.
Good hotel if you're on a budget
Convenience of meals which are abundant and available 24/7 Staff are very friendly Great view and location Great kids club and pool - highly recommended if you have kids Convenient taxi service from hotel
Many dishes were not great; they are acceptable but not something to rave about. Very busy hotel; not for those wanting a quiet getaway Hotel activities are too loud especially in the lobby at night Only two sets of elevators in entire building; not enough for the capacity of guests of building Always long lines at front desk; they need to add more staff during checkout time.
The food was excellent. My favorite part was the pool and the swim up bar. They have water volleyball and water basketball. There is always some sort of game going on at the pool area. The staff was wonderful. The rooms were cleaned thoroughly every day. Easy bus ride to the night clubs for 50 cents. All in all I felt that this was the perfect resort for a group of friends (we are in our mid 20s), couples, or families.
The buffet could have more variety each day.
I could hear everything going on in the next room. The rooms smelled very strong perfume odor. The woman at the front desk was rude. Not the best customer service but, ok for the price.
The staff was excellent! They were all very professional, kind, and courteous. Our room was very clean, the food was tasty.
I hated the fact that Internet was $17 U.S. Dollars for 24 hours! It was supposed to be free! Everyone everywhere wanted/asked for tips.
Would stay again
The beach, the pool, the breakfast and dinner buffet. (The food was well above average and quite good at times). Great poolside drink service from Roberto, our waiter on more than one day. Our beach front room was a bit bare (furniture wise) but it was clean and roomy. Cleaning staff did a great job. Bus stop right out front will get you to center of nightlife (about a five minute ride) for under a dollar. It's location away from the center made the beach that much better and less crowded. We had a great stay.
Time share push after check in. Just insist that you want to go right up to your room and dodge this (they were not aggressive when we did this).
The hotel staff were the best of numerous resorts we have stayed at. Very helpful, pleasant and professional. Our room was clean and very comfortable. The beach was clean and well groomed. The pools were beautiful. The best lunch was the pizza oven, serving up made to order pizzas!
It is a bit dated in the lobby. The food is what I would consider average. If I book another all-inclusive in Cancun , I would look elsewhere because of the food. We usually go for more than a week and I don't think we would enjoy the dining experience here for that long.
Located in Zona Hotelera, this beachfront property is in the city center and within a 15-minute walk of Costa Occidental de Isla Mujeres National Park, El Rey Ruins, and Delfines Beach. Aquaworld and Maya Cancun Museum are also within 3 mi (5 km).
坎昆皇家索拉里斯酒店 - 坎昆的位置在Hotel Zone的Boulevard Kukulcan Km 20.5, Lote 64，距離Cancun/坎康市中心12.8公里。 El Rey瑪雅遺址是距離坎昆皇家索拉里斯酒店 - 坎昆最近的地標。
坎昆皇家索拉里斯酒店 - 坎昆的入住時間為15:00，退房時間則為11:00。
坎昆皇家索拉里斯酒店 - 坎昆有提供免費Wi-Fi。
坎昆皇家索拉里斯酒店 - 坎昆有提供免費停車。
坎昆皇家索拉里斯酒店 - 坎昆沒有提供免費機場接送服務。
坎昆皇家索拉里斯酒店 - 坎昆距離Cancun/坎康9.9公里。 坎昆皇家索拉里斯酒店 - 坎昆距離科蘇梅爾61.3公里。
坎昆皇家索拉里斯酒店 - 坎昆有附設泳池。