Best hotel ever!
Staff was always friendly and very attentive. Beautiful resort.
Everything is perfect!!
Not worth the money
Room was clean. Staff were friendly and helpful.
Food is just okay. Not sure if it's because it wasn't peak season by then.
everything was perfect, this hotel didn't miss a thing. Every detail was attended to. What a great stay!
The staff was amazing, very welcoming and surprised us with cute things sent to the room to celebrate a birthday. Very impressed with the cleanliness and amenities of this hotel.
Food at the pelicanos could be better, very fried and bar like good options. Would like to see a smoothie bar or fresh juice area.
Beautiful poolside view of the beach Comfortable room with amazing view of pool and beach Friendly staff!
Great food if you are a seafood lover. If not, you may not like the other options available. Spice needs to add tostadas to their breakfast menu!
Can't say enough good things about our stay at Hyatt Zilara. From the moment we stepped foot from our airport transfer, every single staff member that we interacted with throughout our stay was completely warm, courteous helpful, and just extremely nice. I concluded that the reason the property is prettier than neighboring resorts has to be due to the fact that there was always a small number of staff maintaining a meticulous level of cleanliness and presentation. The open air concept of the hotel is neat and helps to provide that tropical feel. As an all inclusive, adults only resort, food and drinks were also amazing...not to mention that they have all of the popular premium liquors (Grey Goose, Capt Morgan, Crown Royal etc). Finally, it's even prettier than the photos that you'll find on the web!
We would definately vacation here again!!
Awesome service! Very clean beach! Super good food! Great rooms! Loved the "adult only" part! Overall perfect vacation!!
There is nothing we didn't like!
We liked a good food and service was excellent
There was no night bar and nothing to do after 9pm. A small selection of restaurants for dinner
Best on the strip
Great romantic getaway!!
the massages at the spa were incredible!!
Nice food and stuff.
Room with two separate beds. Uncomfortable
"Located in Zona Hotelera, this beachfront property is in the entertainment district and within a 5-minute walk of Costa Occidental de Isla Mujeres National Park and Chac Mool Beach. La Isla Shopping Mall and Cancun Interactive Aquarium are also within 1 mi (2 km). "
坎昆 Hyatt Zilara 酒店已採取以下的措施：