The staff were so kind - made me feel very welcome. Good location, close to bus stop, metro, and restaurants.
Definitely the manager/owner as mentioned in all the reviews I had read previously. He was fantastic - very friendly and nothing was too much trouble and he was always there - he certainly helped to make up for the hotel's shortcomings and helped us find restaurants and other off site facilities. He was so good we even returned a week later even though we weren't completely happy with the hotel.
The hotel was quite shabby and definitely needs some work - painting and small things like broken locks on the doors. As we are mature travellers we would have preferred a little more comfort but having said that it was okay and perhaps for the central location and the great manager we would even return. Maybe overpriced though. In retrospect I think most of this was said in the reviews but the glowing comments about the manager won us over! He even serves your breakfast and excellent English.
very friendly hotel owner, nice rooms
a little old and un-maintained. Major renovation planned for 2012.
Quiet; reasonably well located 7 blocks from the Place du Capitol 3 from Place Wilson; simple; good value; clean ;
The neighbourhood is very lonely not apt to walk around alone after 8.30 at night
great location, friendly staff
rooms are a bit shabby, but clean
The staff was extremely friendly, courteous and helpful. The hotel was convenient by foot to most of the city's attractions, as well as to reasonably priced restaurants.
Good location on a quiet street. Metro station near by. Easy acces to airport (shuttle stop is very close). Nice and friendly owner
Hotel deserves one star at most. Room renovations badly needed. No wardrobes or closets in the room. No drawers. Carpets worn out
We stayed in two rooms. One had been redecorated recently and was superb. The other was a little frayed around the edges, but still very clean and spacious. The hotel itself was charming, our rooms were at the back and thus were cool and very quiet and the proprieter was extremely helpful and friendly. A very pleasant experience all round.
If I had to pick something, then the lack of lift meant dragging bags to the third floor was, well, a drag...
The staff is superb. 2 minutes walk to the metro A-B station, to the bus station to the airport, and 4 to the main square. Free internet connection. Very convenient price. Very large, simple room (renewed recently but done on the cheap).
The small square behind the hotel is always a place where homeless park. Some unpleasant encounters may occur, but not dangerous. Being the rooms so large with high-ceilinged, I doubt how would be well heated in winter.
The manager was very friendly.
With a stay at Hôtel Héliot, you'll be centrally located in Toulouse, a 4-minute drive from Capitole de Toulouse and 9 minutes from Toulouse Business School. Featured amenities include complimentary newspapers in the lobby, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and self parking (subject to charges) is available onsite.