Staff amazing. Excellent customer service.
Food lacking. Too many menu options, none great.
Lovely location, perfect place to relax
pool, views, ambiance, rooms, service
coffee and wine
Food was horrible. The hotel is not the beach but it makes it sound like it is. You need to take a shuttle to actually lay on the beach. Rooms were very large and clean for most part. Some of my friends had a lot of trouble with their hot water and water pressure.
You actually get charged 100 USD for losing a brac
I liked that it was clean
I didn't like that they give you a bracelet to wear when you check in, and if you lose it they charge you 100 dollars and if you don't pay they lock you in the gate with your rental car and your girlfriend has to jump in the front seat and drive the car out while you hold the huge a gate and the guard tries to stand in the way of girlfriend at the wheel (she'll kill you) and if this is actually a success then they radio the police at the next traffic stop down the road and force you to come back and pay.
The staff was friendly and the resort itself was beautiful.
Awful food. Hard Bed / Mattress. Dirty linens and towels. No cell service or wifi on property(except lobby). No ocean view rooms on this property (the view is blocked by trees). Ants in our room daily. We shortened our stay. Couldn't wait to get out. This property is worth 2 stars at best.
All inclusiveness and he quality of the meals
Staff need little bit more training in service and certain high end service customs.
We are world travelers but this place stole our he
Staff was extraordinary!!! Especially " Angel" you are the Best!!!