Rooms Make yourself at home in one of the 43 air-conditioned guestrooms. Bathrooms have showers and complimentary toiletries. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily. Amenities Relax and unwind with massages and body treatments. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge). Business}, Other Amenities Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite. Property Location When you stay at Coco Tulum Zen Zone Hotel in Tulum, you'll be on the beach, within a 15-minute drive of Tulum Beach and Tulum Mayan Ruins. This beach hotel is 2.6 mi (4.2 km) from Sian Ka'an Biosphere Reserve and 3.1 mi (5 km) from Playa Paraiso. Dining Satisfy your appetite for lunch or dinner at Juanita Diavola, a restaurant which specializes in Italian cuisine, or stay in and take advantage of the room service. Unwind at the end of the day with a drink at the bar/lounge or the beach bar. Optional Charges Airport shuttle fee: USD 240 per vehicle (roundtrip) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 3:00 PM Checkin end at 8:00 AM The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Noise-free guestrooms cannot be guaranteed Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. The front desk is open daily from 7 AM - 11 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Check-Out Checkout is done at 12:00 PM Pets Pets not allowed General instructions No rollaway/extra beds available No elevators Noise-free rooms not guaranteed Property is cleaned with disinfectant Staff wears personal protective equipment Protective clothing is available to guests Masks are available to guests Gloves are available to guests Guests are provided with free hand sanitizer Social distancing measures are in place Property confirms they are implementing enhanced cleaning measures Individually-wrapped food options are available Individually-wrapped food options are available through room service Property confirms they are implementing guest safety measures Professional property host/manager
