It would have been better if you did not sell me a pre-paid room - Kayak not Marriott - to a hotel that was closed due to Covid-19. Still have not been able to get a refund for an unavailable stay. AWFUL customer service.
Bad check-in Experience
After the welcome greeting and the smile, everything else that followed went downhill. There was no disclosure on the amount being held on my debit card and what they comprise. There was an offer to send 4 bottled waters in my room that never happened. The free breakfast was not disclosed. Worse, when I inquired about the free breakfast, I was told there wasn't any and that it would cost me $17. The following day, a member of my team double checked the information and it was found out that we were in fact entitled to free breakfast. Mistakes happen but there was not even an apology provided.
This is definitely a Family hotel.
I like the amenities the hotel offered and it was quit appealing to the eye as well.
I came to relax with my husband after a long work week. We spent all week around a lot of noisy and rambunctious kids, so we were hoping to escape that. This wasn't the case, unfortunately. I was very excited to see that the pool/hot tub were open 24 hours, I arrived at the pool around 12am. I had a lot of problems with my key card and my husband had to run back to the front desk to get it fixed 3 times, leaving me to stand there in the hallway and wait. Once we finally got into the pool area there was a lady there with her very hyper and loud 3 year old who was jumping from the pool to the hot tub. I stood there and waited to get in the hot tub hoping she would get the hint that her child was making it impossible to even get in without being splashed. I decided to just get in anyways and she proceeded to let her child just back and forth and even let her mall my husband and I. Later in our room we found that the food and drink we had put in the fridge hadn't even been kept cold. The refrigerator was totally hot! To top it all off I had jewelry (a white gold bracelet with blue footprint links) stolen wile I was there and the staff was less than eager to help me track it down. I will definitely never stay at this hotel again and I don't suggest it unless your trip is entirely centered around family. This is not a romantic/adult getaway at all, despite the spa and high end appearances and amenities.
Showing its age.
Great location In Tulsa and Marriott service was very reliable.
Hotel is really starting to show its age. Did not think that the air conditioner is working as well as it should and room felt a little rundown.
all in all a good place to stay!
I loved at the pool with on the third floor which is where my room was... It was also open 24 hours to my best friend and I got to go for a swim at 3 a.m. and act silly like we were dolphins and giggle like we were kids!
no free breakfast which was a real bummer because I could not afford $16 for breakfast. also no smoking rooms available
AAA Best of Housekeeping Award! Make your next visit to The Sooner State a stay at the stylish Marriott Tulsa Hotel Southern Hills. Relax and rejuvenate at our hotel’s full-service spa, voted Top Spa in Tulsa, Oklahoma. Enjoy our heated indoor pool or work up a sweat in our modern fitness center. Keep hunger at bay in our on-site restaurant or stop into Remington's Sports Bar and grab a drink. All of our hotel’s guest rooms are equipped with coffee makers, alarm clocks, in-room safes, mini-fridges, luxurious bedding and 55 inch flat-screen HD TVs. As one of Oklahoma’s best hotels, we offer premium event space perfect for small or large gatherings. Our striking facilities, featuring 43,000 square feet of flexible space and impeccable catering, are unsurpassed in Tulsa, Oklahoma
針對任何未來入住日期的現有圖爾薩南山萬豪酒店 - 土爾沙預訂，包含預付房費預訂，旅客均可在入住日期24小時前免費退改，前提是旅客須於2020年6月30日前完成更改或取消。針對即日起至2020年6月30日期間所發生的所有未來入住日期的新圖爾薩南山萬豪酒店 - 土爾沙預訂，包括預付房費預訂，旅客均可在原定入住日期24小時前免費退改。更多資訊請瀏覽萬豪國際集團新型冠狀病毒（COVID-19）通告。
圖爾薩南山萬豪酒店 - 土爾沙的位置在South Tulsa的1902 East 71st Street，距離塔爾薩市中心10.7公里。 Richardson Asian Art Museum是距離圖爾薩南山萬豪酒店 - 土爾沙最近的地標。
圖爾薩南山萬豪酒店 - 土爾沙的入住時間為16:00，退房時間則為11:00。
圖爾薩南山萬豪酒店 - 土爾沙有提供免費Wi-Fi。
圖爾薩南山萬豪酒店 - 土爾沙有提供免費停車。
圖爾薩南山萬豪酒店 - 土爾沙有提供免費機場接送服務。
圖爾薩南山萬豪酒店 - 土爾沙距離塔爾薩16.8公里。 圖爾薩南山萬豪酒店 - 土爾沙距離斯蒂爾沃特地區機場101.3公里。
圖爾薩南山萬豪酒店 - 土爾沙不可以攜帶寵物入住。
圖爾薩南山萬豪酒店 - 土爾沙有附設泳池。
圖爾薩南山萬豪酒店 - 土爾沙已採取以下的措施：