奧斯丁圓石城紅屋頂客棧 - 隆德洛克 Red Roof Inn Austin - Round Rock

They did the bare minimum. Shout out to the housekeeping staff. I had a terrible time staying here. I could imagine what it's like to work full-time in this dump.

They have bed bugs. This is unacceptable. Several of my travel mates were bit. All of us are worried. I threw out my luggage before coming home. Other issues: dirty pool, cold shower, non-smoking room stank of stale cigarettes. But all of it pales in comparison to bed bugs. They are a contagious public health hazard. No one should have to pay to come here.

Headboard missing on one of the walls leaving a hole in the wall. Bathroom towel fixture falling off wall. Smoke smell of both kind filling all hallways on each floor (I have asthma so this has made me very sick. I had to go for a breathing treatment and use my inhaler more than normal). The carpet in the hallways doesn't look like carpet anymore. They will not address any issues unless you part your car to long in drop off zone (wow). That place is a health hazard for many. I didn't like any about it because they fool you with the fact that the front lobby is the only nice part of the place. Not all security cameras work and the back door you have to use key card to get in was always left open. They had a sign don't smoke within 25 feet of building with people smoking right next to the sign (hello, enforce this because some if use can't breathe trying to walk into the building).

They need to consider reconstruction, enforcement of all signs and rule. If not take people with health issues into consideration and give them a heads up first before they stay (at least about how bad the smoke is for people that might have asthma).

Okay Stay

In a good location and easy access from the Interstate.

Room needed some touching up. I had a non-smoking room but it reeked of smoke. Staff Was unhelpful. Did not include breakfast. Local price was less than I booked online.