They did the bare minimum. Shout out to the housekeeping staff. I had a terrible time staying here. I could imagine what it's like to work full-time in this dump.
They have bed bugs. This is unacceptable. Several of my travel mates were bit. All of us are worried. I threw out my luggage before coming home. Other issues: dirty pool, cold shower, non-smoking room stank of stale cigarettes. But all of it pales in comparison to bed bugs. They are a contagious public health hazard. No one should have to pay to come here.
Headboard missing on one of the walls leaving a hole in the wall. Bathroom towel fixture falling off wall. Smoke smell of both kind filling all hallways on each floor (I have asthma so this has made me very sick. I had to go for a breathing treatment and use my inhaler more than normal). The carpet in the hallways doesn't look like carpet anymore. They will not address any issues unless you part your car to long in drop off zone (wow). That place is a health hazard for many. I didn't like any about it because they fool you with the fact that the front lobby is the only nice part of the place. Not all security cameras work and the back door you have to use key card to get in was always left open. They had a sign don't smoke within 25 feet of building with people smoking right next to the sign (hello, enforce this because some if use can't breathe trying to walk into the building).
They need to consider reconstruction, enforcement of all signs and rule. If not take people with health issues into consideration and give them a heads up first before they stay (at least about how bad the smoke is for people that might have asthma).
the comfort of the beds. i like that there's is always someone at the front desk!
nothing we really did enjoy our stay
In a good location and easy access from the Interstate.
Room needed some touching up. I had a non-smoking room but it reeked of smoke. Staff Was unhelpful. Did not include breakfast. Local price was less than I booked online.
Very pet friendly
The staff was friendly, and quickly checked us in. The bed was comfortable. The room was clean.
Walking up the back stairs to the second floor, was daunting. It smelled like they were covering up a mold with a chemical, that failed.
The price and the location!
Looks like a tired motel
The counter clerks were nice and helpful.
Trash was littered all over the parking area. The book door entrance had no handle. The lock was broken. Thus, the building was not secure.
One of the front desk clerks went out if his way to help me find what i was looking for. Thanks to him!
the people were friendly
the dead bold in the room didn't work. the back entrance was dark and doesn't lock. the back stairway smelled bad and was dirty. the room was musty and the linens smelled unclean. the walls were dirty. the microwave didn't work well and the AC didn't cool well
Okay but should cost less for what you get
The bed was comfortable.
Hotel rooms could have been cleaner, the bathroom most specifically. Toliet needs to be upgraded. Sink plumbing was not so good. Hotel should provide bar soap not made in China (Chinese cosmetics have less regulation than those in the US and Europe and may contain posion).
Bed bug inn
Leaving for the Hilton across town
Woke up with 5 bed bug bites Bed bugs galore Holes in sheets Hair matted in bedding Reeked of weed and cigar Missing HDMI cord (No cable) Poor WiFi
With a stay at Red Roof Inn Austin - Round Rock, you'll be centrally located in Round Rock, within a 15-minute drive of The Domain and Round Rock Sports Center. Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.