Helpful staff, a bit outdated property
Bernerhof hotel was a 3 minute walk from Interlaken West, which was incredibly convenient. The hotel also provided a transportation pass that got you free rides on any city buses, or between Interlaken West and Ost. My friend and I came to Interlaken without much of an idea of what to do, but the hotel staff had great suggestions on great activities in the area (we ended up taking a day trip up to the top of Schilthorn Mountain.) We were also in Interlaken for New Years Eve and the hotel gave us a complimentary bottle of champagne, which was just a great gesture. Staff + location make this hotel worth considering.
Unfortunately, the hotel was pretty old and outdated. The hallways and bedroom had this very stale smell to it. Almost felt too gross to walk around the carpeted room barefoot. Plus, it's a pretty high price for a very old feeling hotel. But that's Switzerland for you! In the end, we didn't spend much time in the hotel, it was just a good central location for getting to the surrounding areas.
I stayed last year at Best Western Interlaken with my family. I returned this year for an extended stay at Interlaken. The hotel stay was excellent. The reception staff were all knowledgeable and very helpful. The proximity to Interlaken West station was another big plus.
The location of this hotel was great. It was less than a 5 min. walk from the Interlaken West train station. The staff was very friendly and helpful. The room was large enough for four of us to move around and not be crowded. The room was very clean. The breakfast was very good with a lot of selections. We enjoyed our stay here.
The pillows were not comfortable at all. The bathroom was very small.
The receptionists were all very kind. convenient location for taking trips, access to all the restaurants, McDonalds, and the bus station + tourist information, unfortunately, the same cannot be said for scenic beauty- that is possible if you take a walk.
We stayed at the quad room, so it was very small for us. and the breakfast, was more cold stuff than warm food (sausages only), it's understandable, there was only 1 woman who was refilling, clearing the dishes, and getting new dishes. And though, its a convinent location, its also a very noisy place.
Fair value for the area. Staff was pleasant and very helpful. Great location if you are arriving by train.
Very small shower.
Excellent location allowing good connections by train and bus. Friendly and helpful staff. Great experience.
good breakfast, friendly staff,
The hotel was warm, comfortable, well decorated and well furnished. The staff were friendly and very helpful. We have no complaints.
room size and bed size
no inhouse restaurant to serve in the room
Very convenient if arriving by train as we were, just opposite Interlaken West station. Good comfortable hotel, centrally located. The hotel gave us voucher for free travel on public transport in the Interlaken area. The view from our balcony was incredible.
Beware those with young children, the balcony wall is quite low.
Unable to use the resteraunt due to influx of non residents.early morning calls at 6.00am when not requested.Very noisy residence especially very early in the morning.Would never use this facility again.
Location was excellent, very close to Interlaken West station. Room had a balcony with views of the mountains. Staff were friendly and it was great value for money
With a stay at Hotel Bernerhof in Interlaken (Central Interlaken), you'll be a 2-minute drive from Mystery Rooms and 5 minutes from Lake Thun. Featured amenities include complimentary newspapers in the lobby, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.