Hotel is amazing
No food, too many COVID 19 restrictions
Overall Hotel was pleasing in appearance, clean, and nice staff. Bed was soft and comfy, as were the pillows and comforter.
Bistro didn't open till 5pm. Also only had frozen pizza. Had to pay $5 for our 2 cups of coffee. No complimentary coffee in the lobby.
Crazy football kids running free and wild
The staff did a great job at checkin. They set us up with a room right next to the pool on the fly. The salt water pool with sliding doors that open right next to it were fantastic. You basically get two entrances to your room. If your kids love to swim definitely stay on the first floor. The staff is responsive and friendly.
Unfortunately since it is family friendly if a football or other camp/tournament is in town you are screwed. Screaming adolescent kids running up and down the hall without supervision. Apparently some parents are only too happy to go get drunk and get away from their brats. Call ahead and see who else is booked there first.
Very clean, comfortable.
The noise on the doors, needs a little oil.
Decide whether you are running a hotel or a special events rental
Some kind of obnoxious rental event in the ballroom filled the hotel lobby with low-rent (non-staying) types. (No, not black) Also, this same event filled the parking lot to over-flowing so that paying guests had to circle the lot for 30 minutes hoping to luck into an open spot. Decide whether you are running a hotel, or a "special events" venue.
Good hotel friendly staff
There are so many nice things about the Marriott Columbus west. It's a great location close to shop stores and leave my family's home. Nice rooms. Friendly staff. Clean facilities.
The staff was friendly and the lobby and room were clean
The furniture in the ie. desk chair and sofa were in poor condition. I couldn't even work at the desk because of the chair.
Courtyard Columbus West/Hilliard showcases a brand new modern style and home-like comfort for your Hilliard, Ohio hotel visit. Whether you're in the area for work or play, you're sure to feel relaxed and invigorated at our hotel, thanks to our friendly service and great amenities. All 150 of our hotel rooms and suites offer marble bathrooms, pillowtop mattresses, and free high-speed Wi-Fi, as well as ergonomic desks. Fuel up for a busy day in Hilliard with a visit to The Bistro, offering a delicious array of hot and continental breakfast items, or stop by The Market, 24 hours a day. Other perks for your stay include a heated indoor pool and a fitness center, as well as 5,208 square feet of versatile venue space for meetings, weddings, and special events. And thanks to our terrific location, just off Interstate 70 and 270, our hotel places you moments from downtown Columbus, Ohio State University, and attractions like Hollywood Casino. Plan your visit today here at the Courtyard Columbus West!
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