哈里斯堡 Harrisburg租車

Never got a car - Won't answer phone.

優點： Nothing

缺點： Got to airport, and no cars were available. They oversold by 15 for the day. Was made all sort of promises about one being brought to me the next day. Never saw nor heard from the company despite multiple voice mails asking status.

Will never rent from Payless again

優點： Absolutely Nothing good to say

缺點： I reserved a full size car and was given a midsize car a Subaru Legacy which the clerk very rudely tried to pass off as full sized. My family was extremely uncomfortable for our 14hr drive to orlando. I called two days before we were due to return to extend my rental one day. I called at least a dozen times during business hours and no one ever picked up my call. I left 3 voicemails and never gots return call. I called the toll free "corporate line" and it sounds like the calls are outsourced to India and of course no one there was able to help me. I finally called the Payless in Orlando where I was staying and someone actually answered the phone and was able to help me. Horrible experience!

couldn't get the car

優點： We arrived in Harrisberg PA and were unable to get our car rental even though we arrived at the counter at 5:55pm and closing time was 6pm. One thing is that there should be a more clear point in the email that you must arrive early and with enough time for the shuttle to take you. Also some sort of basic sign at the Avis counter would help, we may have arrived in time if it hadn't been so confusing. We ended up using National both that day and the next day when we had to go to Baltimore because our flight was cancelled.