Short stay to visit with family
Accommodated early arrival (11:00am) from Airport after overnight flight. Friendly, cheerful, and very helpful staff. For us this is the primary thing that defines the hotel as a place we'll return to when in the area. Located close to M62. Excellent green space in hotel grounds.
Accommodations fairly dated but kept well maintained and clean. Quite a bit of ongoing renovation in the common areas while we were there. Staff were taking special care to ensure guest safety and minimize any inconvenience. One of the outer pair of doors on the main entrance had a faulty closing mechanism and people entering and leaving were not closing it manually. Made for a chilly experience getting in and out (January in Yorkshire).
*Food *Accommodation *Customer service
Speaking to a trainee who didn't know how to add breakfast onto the bill for the next day. I went to reception and told to wait while the phone was answered. Been continually asked had I signed for the bill (I was walking through restaurant then stopped while they double checked even though I had already signed and presented my key) That was the only thing that needs improvement - sort out your customers first and get the payment solutions for charging to the room correctly. More staff training needed - as they have excellent staff that are outstanding but it's the procedures that they have been given don't work well enough . Customer service was outstanding - just the proceedures need work
Staff were very pleasant and helpful. Rooms where ok and clean, although you couldn't hear the motorway with the windows closed you were always aware it was there.
Nothing in particular except if it had been summer and you wanted a window open then the noise of the motorway
nice bar; pleasant staff; pleasant rooms; nice food
we were made very welcom as soon as we entered the place
the freindly service and wonderfull staff
The hotel needs a lot of updating and a freshen up as it looks very tired!
Friendly staff, although a bit quite on a Sunday evening.
Convenient for the occasion we had to attend
Unfortunate about the noise from the adjacent motorway. No lift to rooms. Not able to have dinner there on Monday evening
felt at ease as a lone traveller.
My room was at the top in the corner and the windows did not open at all which felt a bit clostraphobic and unsafe. All of the services eg.room service was not displayed in my room.
Ease of access from motorway. Price
it was ok friendly staff
heating and the loss of power on the last night of my stay
Located in Huddersfield, The Old Golf House Hotel is in a rural location, within a 10-minute drive of Greenhead Park and Magic Rock Brewing Co. Ltd. Featured amenities include wired Internet access (surcharge), dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.