a) Location, beside the main railway station, was very convenient. b)Very good choice of food at breakfast.
We requested single beds, to be told on arrival that the hotel does not have singles.(To be fair, the double bed was wide.)
Helpful, friendly and polite staff, mostly English speaking. Very convenient for bus/train stations and Hamburg AIrport shuttle bus. Some shopping in immediate area. Excellent restaurant.
Space in the room was a little tight. The centre (old town) is a little walk away, but not too far for most. Entrance is via steps - I did not notice any disabled access.
Fine hotel. Just around the corner from the train station. Breakfast is a little expensive (16 euros), but then you get a very large and varied buffet, including champagne (!). Rooms have a fairly good size (I stayed in a single room).
booked a double room, however found 2 single beds pushed together and 2 single duvets. When we asked at reception for a double duvet we were told that you did not get this in german hotels.
Perfect for purpose - good location, staff helpful and practical.
Easy to find next to the station a short walk to the old town. Excellent facilities and a friendly staff who could not have been more helpful and made our stay an enjoyable experience.
comfort cleanliness bathroom
no tea/coffee making facilities in room - breakfast expensive - safe did not work
Fast and efficient staff, new and nice room, good and central location near the railwaystation
A small mini-bar in the room would have been nice
I thought the service would suffer due to the recent opening but I founf the staff incredibly helpful and polite. I had an awful migraine on the Saturday night and didn't have paracetamol. I went to reception and they gave me some and I felt better within a couple of hours to enjoy Copenhagen! The room was fantastic and the bed and bedding was amazingly comfotable... so much so I slept through my boyfriend's snoring for once!
The only thing I would've wanted was the capacity to print out my flight boarding confirmation. We had to go, on the kind advice of the staff, to the internet cafe by the station. I thought that a couple of computer stations and printer would be easily placed in the lounge. The luggage lockers were a fantastic idea. Many thanks for a great stay and we will see you soon.
Cleaness of the hotel and kindness of the staff. Everything is new and confortable. It is in a strategic position to visit Luebeck and it is well connected with public transport
Breakfast too expensive in comparison with the price of the room!
Thank you for choosing our Trademark hotel. Enjoying a warm welcome. Savoring a perfect pour. Sinking into plush bedding. A serene stay with a Wyndham Hotel Group Property make up the moments that create memories to last a lifetime.
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