Breakfast is good. location is not good enough for the night time.
the reception s some girls are not good for behaviour and atitute.
the reception personnel are very friendly, especially Mr. Mohamed Hesham...he managed to get us a room with a view to the Twin Towers...( the only positive thing during our stay...which was only for one night...we couldnt stay longer than that)
The rooms are very old..( even there most expensive Club Room) and they definitely need refurbishment. The breakfast buffet is very bad and doesnt take into consideration international guest taste. It is definitely below 3 star standard. The location is bad as well. It overlooks old houses.
The breakfast - lots of variety and fresh food
The staff members aren't so polite apart from a handful senior staff.
Convenient to monorail and STAR..and central location
Staff had little knowledge of city...
I don't like any thing on this hotel, It was really painful experience with this hotel
Rooms are very dirty I asked them to change the bed cover four times on My first day,the rooms don't look like the photos on booking.com, the service is very very bad, the food is worst than what you can imagine next time if I have to sleep on the street I will not go there, I can only recommend this hotel for my enemies to make them suffering;), they asked me to pay more money to get a clean room!
clean and tidy
shuttle servise to/from airport
The member of staff in the business area was willing, without being prompted to keep the center open for me after hours (11 pm), in itself good, however there were only 2 computers, another and that wouldn't have been necessary.
complete staff really friendly
Staff very slow in restaurant, food cold for dinner and breakfast, wi fi not optimal or very poor in rooms
courtesy of the staffs and facilities
it is located far from puduraya and far from shopping places