Nice hotel, front-desk staff not so great
The manager was quick to resolve our issues. Great kids room, gym, and pool area. The rooms in the new wing are nice and offer sufficient space for children.
The residence apartments are not used often or tended to. While spacious, there were power outages and brown water. The room was also ready two hours after the standard 2pm check-in. Front desk staff did not want to handle or seem primed to focus on customer service. Management was essential and most helpful.
location and looks
The lobby and rooms were lovely. The F&B was great also.
The keycard entry to the rooms failed to work on almost every occasion though so this was a fairly annoying issue that was never addressed by the front office staff. Another issue that came up was when I asked on more than one occasion to extend my stay the fact that the hotel was in fact fully booked and therfore could not take my booking was never mentioned. I found this very frustrating and unhelpful.
Nice hotel with horrible front desk staff
Overall nice clean hotel with big room and adequate facilities
The front desk staff was useless, though I had confirmed booking they said they didnt have any information, they didnt even give a late check out though I had two rooms booked and I told them that I shall let go of one of the rooms early they day before. Horrible front desk staff
Pullman Kuala Lumpur City Centre Hotel & Residences houses 450 contemporary rooms and suites featuring modern amenities and 157 residences designed for comfort and convenience. To whet your appetite, five restaurants and bars promise tempting cuisines, catering to every taste. The 10th floor rooftop oasis showcases relaxing garden spaces, a swimming pool, a Fitness Lounge, The Zone (kids room), Living Space (residence guest area), Poolside Bar & Grill and Vibes Spa.
吉隆坡市中心鉑爾曼居所酒店的位置在吉隆坡城中城的No. 4 Jalan Conlay，距離吉隆坡市中心3.3公里。 吉隆坡城中城水族館是距離吉隆坡市中心鉑爾曼居所酒店最近的地標。
吉隆坡市中心鉑爾曼居所酒店距離吉隆坡 梳邦機場17.9公里。 吉隆坡市中心鉑爾曼居所酒店距離吉隆坡國際機場45.7公里。