We loved everything! The pool is exceptional, especially for an inner city hotel. The room was spacious and comfortable, breakfast excellent. We enjoyed club access, with excellent food and drinks. Staff were always helpful and efficient.
The flush on our toilet could have been stronger.
The hotel is in a good location, it is clean and a very nice looking property.
As a Lifetime Platinum Elite member I was not happy with my stay. 1. I checked in online and it still took 15 minutes to get my key. 2.Upgraded to a suite but when I opened the door to my room on 21st floor, the room was under construction. Went back to reception and got issued a normal room with a promise that I would be upgraded the following day when I got back in the evening after work. I packed my bags as was in informed that my room would be changed while I was working. 3.When I got back, reception had no idea about the proposed room change and my bags were still in my small room. 4. After asking to speak with the manager, I was told that no upgrade was available but they were working on it. 1 hour later, guest services came to my room and moved me to a suite. 4. So with my new keys in hand, I went to meet a colleague at the Club Lounge and my new keys would not allow me access. Again I went to the reception and it took 10 minutes to issue me a key that would access the lounge. Ridiculous. Will never visit again. This property is in trouble and most of it is focused on reception deficiencies. | am truly disgusted.
The food was good, staff was very friendly.
The room was just not bright and fresh.
地點極佳 服務極好 但高級房略老舊
設備略老舊，插頭不多 空間一般，建議升級為豪華房DELUXE的房型。不過飯店還不錯啦 以後還會想再來
Renaissance Kuala Lumpur Hotel的旅客可以到Mandara使用蒸氣浴、美容中心和按摩浴缸等等一系列可以讓人身心放鬆的設備，徹底鬆弛身心。 設施包括臉部及身體護理療程，以及咖啡吧和舞廳。
在Dynasty用餐後，Renaissance Kuala Lumpur Hotel的房客可以到Health小酌一杯。 飯店的用餐地點包括Vogue Café與Sagano。 周圍地區也提供眾多不同的餐廳與餐館任君挑選。
從Renaissance Kuala Lumpur Hotel可以走到KLCC陽光廣場、吉隆坡會議中心和雙子塔。 開車10分鐘就可以到達吉隆坡塔。
吉隆坡萬麗酒店的位置在Corner of Jalan Sultan Ismail and Jalan Ampang，距離吉隆坡市中心2.7公里。 吉隆坡塔是距離吉隆坡萬麗酒店最近的地標。
吉隆坡萬麗酒店距離吉隆坡 梳邦機場17公里。 吉隆坡萬麗酒店距離吉隆坡國際機場46.5公里。