I love this room the set-up is perfect it's clean and nice I stayed extra night bc I love it so much
I have no complaint it was a nice mini vaca for me and my family
The daytime manager was horrible. She was unprofessional & completely disrespectful. The hotel itself was just fine & I would recommend. But, I will never stay there again b/c of this lady!
Great room, loved it.
NO direct sunlight, terrible layout for windows.
How clean it was
I was charged 257 dollars because I left a broken un smoked cigar in the trash. No smoking was done in the room all smoking was done in their smoking area.
Pool was closed without notice, phone in room didnâ€™t work, bathroom door handle broken, staff unwilling to accommodate room change, didnâ€™t. Allow for late checkout, at times staff was not friendly and welcoming
Very clean, newly remodeled, friendly staff.
This hotel looks like it had a recent remodel. Very nice inside and out. It is located in a office park which helps keep things quiet for the most part.
Originally I was given a room facing the interstate. There was a lot of noise from the constant traffic. I requested and received a room change to the interior of the hotel which was very quiet.
I loved the size of the room, the furnishings with all the USB ports and charging plugs all around. The bed was comfortable and it was an all-around pleasant experience.
One woman working at the desk was very â€œdryâ€ and unfriendly. I gave her my biggest smile and said â€œgood morningâ€ and she gave me a blank look and didnâ€™t respond. Very disappointing
Very clean and very quiet.
Clean and well maintained.
Charged a $20 Incidentals Fee with no warning (there were no incidentals). When I called the person I talked to kept talking over me. Too many other vacancies around town to put up with that.
It was clean. Staff was very friendly and accommodating.
The entrance/exit to this facility is not ADA compliant. There are no sliding doors. Doors heavy and cumbersome. If I was disabled I could not easily access the facility. Too overboard on this COVID thing. All amenities were gone.
The room was very spacious, and in a great location
Housekeeping didn't come by the whole time I was there. I had to go get towels and wash cloths from the front desk, and the man working there had an attitude.
At the Residence Inn Northwest Indianapolis, we have crafted an extended-stay experience by combining comfort with our passion for hospitality that allows you to feel at home. We are conveniently located approximately 15 minutes from Downtown Indy, in Intech Park off I-465 and W. 71st Street. Enjoy our modern look in all guest suites and corridors, contemporary lobby and in our private meeting space. Start your morning with our complimentary hot breakfast, and then relax after a long day by firing up the Viking™ grill and fire pit on our peaceful outdoor patio for an evening cookout. Join us Monday-Wednesday for The Residence Inn Mix™ featuring a light meal or crudités, with beer & wine on the house. We make it easy to maintain your fitness routine while traveling with our onsite exercise room and beautiful jogging trails winding through Intech Park’s area ponds and scenic nature setting. Kick-off your shoes and stretch out in our apartment-style suites that include free WiFi and grocery service.
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