優點: On arrival as a family, we found the reception staff very welcoming, professional and courteous.
During our stay, we found the rooms very good value for the money, clean and the warm colours of the decor very relaxing.
Nothing was too much trouble, for the reception staff and the bar staff during our visit.
We will certainly stay in a Future Inns hotel again in the future.
Keep up the great standards, and give yourselves a pat on the back.
缺點: Nothing to complain about during our stay, only compliments to all the staff both front of house and operational staff behind the scenes.
優點: Location and size of bedrooms.
缺點: Room in front of hotel very noisy with traffic.
優點: All v new looking smart and clean. Good parking. Food a breakfast was v good. Good facilities in room.
缺點: Breakfast was v busy when we went down and staff were rather flustered! WiFi kept disconnecting.
優點: We had a lovely relaxing break away hotel staff were very helpful & friendly ideal location for the bay & city centre comfortable beds & free parking also nice buffet breakfast
優點: Within walking distance of the Bay and the City. Staff pleasant and hotel was clean and relaxing. Breakfast was very nice and the room was spacious and provided everything you needed for an overnight stay.
優點: Great location next to Cardiff Castle. Room was very clean and comfortable.
缺點: Room was very noisy, plumbing noises all through the night.
優點: Enjoyed the fact that it was within walking distance to some interesting places (castle, museum, Sophia Gardens) and Queen St shopping centre.
缺點: Didn't like the noise of the streets bars but i was in a room on the wrong side of the hotel, a busy main rd was quite noisy but that wasn't a reason to complain.... Overall i thoroughly enjoyed the stay as did my friends