Easy booking process...Excellent stay in the hotel... Excellent food...the staff went out of their way to help us when we asked about Cardiff...how to get about.. Where to go... Things to see and do...nothing was too much trouble for them...
very covenient for shopping,theatre,rugby.staff were helpful and friendly.room was nice and quite at night.
poor selection of bar products.
Good centrally located hotel with modern, clean facilities providing all that was needed as a base from which to attend a Rugby Test at Millenium Stadium.
Inadequate staffing. A single worker was expected to run the bar, take orders for the restaurant and be the sole receptionist for arriving guests. Long delays and many people gave up waiting to be served while worker struggled.
location was good.
Bathroom smelled very badly of mould and mildew. Unacceptable at the price really.
Location is perfect easy to go to city centre.its just otherside of Cardiff International Arena.I went to music live so easy and safety,I enjoyed very much.Room and Bathroom are really nice and clean,comfortable to stay.I really appreaciate their hospitality and exellent service.thank you so much.
not really big issue but,if there is hair drier in bathroom,would be great.
Central location handy for shops and restaurants. Good location for sporting events and concerts as well
Noise from railway
Above average facilities/equipment - couldn't fault bed, bathroom, curtains
Poor choice of food at breakfast, not enough tables
Clean & modern, good shower, comfy beds, bar reasonably priced
Only 2 small towels in room, breakfast plates were tiny
Value for mney clean
Asked for wake up call and never received at check in was told you only had my first name and yet I had paperwork with me that you had emailed to me prior to my visit and it clearly stated my full name
Clean, friendly and helpful staff, good food
The airco did not work in our room
Set in Cardiff's vibrant centre, this hotel is less than 5 minutes' walk from Cardiff Arena. It offers modern rooms with satellite TV, and an all-you-can-eat buffet breakfast. Free fibre WiFi is available. Cardiff Central Rail Station and Principality Stadium are both less than 15 minutes' walk away. Bute Park, Cardiff University, Cardiff's shopping areas and other local attractions can be reached in just a 10-minute walk.