Food was the only thing that let this hotel down. Buffet was often cold or just warm. Would have preferred table service rather than buffet but I guess they were catering for all-inclusive customers.
very happy with our stay in the hotel - would recommend it to everyone
Very nice hotel,very good for family...a lots to do with kids,very relaxing,you can choose if you wanna swim in the sea or you better choose one of the pool,food excellent...would definately recommend to others.
Was a terrible expereince. Horrible hotel..lobby is beautiful, new and modern...rooms are exact opposite-my friends recommended this htoel based on look of lobby but the rooms are nothing like the lobby. Air Condidtioning barely worked..telephone did not work and for hours the staff could not tell me if they contacted the phone compnay or not, could not get a chair by the pool no matter how early or late in the day..all guests had towels reserving them..children everywhere and could hear them in my room all day and night. Finally complained to asst mgr..I asked for the Hotel Manager for hours and no one would connect me to him..finally I sent an e mail and the assistant Manager, Chrisitina, who was the only professional there and
concerend about all the bad expereinces relocated me to another hotel. I have told many friends in Mallorca and US how terrible your hotel is.
Good poolside, breakfast and dinner buffet and excellent view. The hotel environment was really goof compare to the cheap price
The rooms were dirty and room service did not clean the room except for changing the towels. We never had our sheet changed or the bathroom cleaned in 4 days. The hotel was full of kids. I guess it is Idell for families with kids but not for us..
Just a skip and a hop away from a lovely beach
There were quite a few kids about and the decor in the rooms was outdated. The room cleaners ignored "do not disturb" signs which was frustrating. Rooms are most definitely not noise proof.
Location, peace and quiet, the quality and ambience of the resort.
The reception area very nice even though only visit during check in, looks like 4 star, yet the room and facilities do not seem like 4 star more like 3 star
The Occidental Cala Viñas hotel (belonging to the Barceló Hotel Group and formerly the Barceló Cala Viñas) is a magnificent hotel with direct access to Cala Viñas beach, a white sandy beach with crystal-clear water. It is located in one of the most beautiful parts of southwest Mallorca, in a quiet and sunny spot.