Hotel was located outside the medieval walls, about a 5 minute walk to the main gate. Having a baby and luggage to stroll with, it was the better place to stay than in the medieval walls because of the cobble stoned roads. Rooms were clean and it had a good shower. Room was a bit on the small side though, since we had to use a baby cot. Nice hotel overall.
It was convenient to the Cite and easy walking distance to the town. Nice atmosphere and clean. Breakfast was very acceptable.
Comfortable bed.Receptionist always greeted guests with a smile &extremely helptul.
The location was excellent
Perfect location for the medieval city
The rain - for 2 full days
Location . Rooms very clean although bath towels grey and frayed. Very good staff, polite and helpful
Price of break fast why would you pay 10 euros when patisserie over the road was a small fraction of the price
I thought that the staff on reception were always very helpful, the location was good a few moments from the cite, the room was clean & comfortable although rather small, the hotel provided water for sale to the guests at the same price as the local shop.
The breakfast provided at the hotel was extremely poor for the price that we were charged, it was the worst breakfast we have ever had . The hotel didn't have a hairdryer in the room, nor did it have a lift, I found it difficult to climb the two flights of stairs to our room.
Excellent position near to the Cite; very quiet; very clean; reception staff very helpful. Excellent supermarket next to hotel.
The bath/shower was very slippery underfoot; the shower curtain did not fit and water went over the floor. Tea/coffee making facilities in the room would have been good.
Clean & functional rooms. Friendly and accommodating staff who could offer helpful recommendations (E.g where to eat for dinner)
No real luxuries, but at the price, I wasn't expecting any!
The location to both the Castle and the city was great. Short walk into the city was charming. Great location.
Very small room although comfortable and clean.
A stay at Hotel l'Octroi places you in the heart of Carcassonne, within a 5-minute walk of Chateau Comtal and Narbonnaise Gate. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff. Self parking (subject to charges) is available onsite.