Beach Location Friendly staff Attention to detail
Food was mediocre but plentiful. Great snack options but Mexican restaurant was disappointing
Food - Activities - Beach - ALL INCLUSIVE - Price
Everything worked excellent!
When I booked this hotel I went with the deluxe view king and when I checked in she told me all she had was this room with 2 beds. I said i guess it will have to be OK. When we got up there we had a view of the pool and the only place you could see the ocean was out on the very small deck. I would have understood in a normal situation but my son and his girlfriend who checked in at the same time had booked a regular room like the one we ended up with. Was told that they would give them a free upgrade and they got a nice King bed room with a full view of the ocean!!! Not sure what happened on that one. Everything but the bar closed by 8. When we went over to the desk that tells us about everything she asked how long we were staying. When we told her one night we were then treated like second class citizens. Not a great place to stay.
Solid 3 Star Place
All inclusive nature is so convenient. Despite the rooms being a little dated, it was very clean and the beds respectable. The facilities are very good and they have a great kid area with water slides and day care. There is also a nice adult only area with heated pool and jacuzzi. The main pool is mixed use. Food I'd good, not great. WiFi was strong throughout the resort area and worked well with Netflix. Value was very good overall.
This resort is in San José del Cabo, which is very pretty, but not the "main" Cabo, which Cabo San Lucas. The advantage to San Jose del Cabo is convenience to the airport (20 mins), but the undertow in the ocean is such that they don't want you going in the water and there are no major attractions. Cabo San Lucas has they famous "arch", shopping and markets. As soon as you get off the plane you'll be pitched time share. Our " assigned concierge" at the hotel was also one. However, once we said "no", we were left alone for the duration of our stay. It's stupid, that they would tell you would get better rates booking direct than through Kayak and undermine their agents, but they do. Service at the hotel was OK. Often found ourselves waiting for drink refills, but good overall and they are very nice. The gym is too small, old and dilapidates. Look elsewhere if a gym is that important to you.
Not the best Resort we attended
Marco Polo was decent and enjoyed the food. The pool area was good. Staff were friendly. Lounge area in the main area was nice with the good service. Our son and family was there as well and the kids club was enjoyed. Maid who cleaned our room did an excellent job.
Resort was small with not enough selection for eating. Buffet food was poor quality with not enough American/Canadian selection if you didn't like Mexican. Lounge chairs were packed together at poolside. As a general guest felt substandard to the Time Share members. Theater productions way to loud. Large number of staff with poor communications skills. Shouldn't have to pay for on-site shows if at an all inclusive like Disney and pirate show. Paid extra for ocean view and were facing a concrete wall, walkway and a construction mess on the backside of the hotel with only a side view of the ocean.
Was very disappointed how they tried to rope us into buying a time share.
Nice facilities, friendly staff, beautiful pool
Lunch selection and quality was mediocre at best. Worst hamburger of my life; thin, wet, and mushy. There is no way that was beef.
Was on the beach which was nice. Some staff were very helpful and nice.
Front desk was rude. Too family oriented for a bachelorette group to stay and enjoy the pool and restaurants. Restaurants were not accommodating for reservations.
Cheap Spring Break feel--is just okay. Get what yo
Room view was of pool and ocean. Bed was actually comfortable. Mini Fridge cool. Place to hang your suit to dry in bathroom. Convenient parking lot--attended gate. Allowed us an hour late check out. Convenient block near Mega and a few nicer resorts, shops across the street. Ocean front. Big enough room towels.
Wrist Bands, food tickets, coupons for everything that you can't use until you've been there a full day....? why?, fried food smells, smoking by the pool, loud speaker with nattering cheerleader type, loud music, not enough outlets, no ceiling fan, not luxury at all, very basic, place for young college aged kids or travelers with small children. Room had loud and intense humming buzz. TV had poor reception and streaks running through every picture. Karoake??!! in the bar. Fountain is just PVC pipe sticking out of low pond. Was for just one night and I was so glad was only one night. pool looked gross, didn't go in. We had been at luxury property next door for rest of trip and needed one night due to wonky travel plans. Was an abrupt change of venue. There is a gym but it looked quite small. If you just need a place to hang your towel--this will do. Has old European feel in the lobby, rooms are pretty basic. If can get one of the large ones at the South end/ocean front--might be worth it. Had to go to 3 ice machines to find one that either worked or had ice.
was only four days but we really enjoyed all the activities in the hotel
they need to bring transportation from airport to hotel
some staff member VERY helpful, others not so much
Hotel amenities includes:*400 deluxe accommodations*Unlimited food and selected beverages*2 freshwater swimming pools*1 Diving Pool*Mini water park with slides for children*NEW Climbing Wall*NEW BABY PARK*Fitness center and SPA *5 restaurants*3 bars *1 snack bar. *1 Pizzera*Nightly theme parties and entertainment *Daily activities prepared by the hotel's sports and entertainment for both adults and children.*Activity Center Playground for Kids*Childcare for children under 4 years old (additional charge)*Junior's Club*Meeting facilities*Wi fi( additional charge)** ENJOY OUR NEW ORIENTAL RESTAURANT ZAI **$500 USD RESORT CREDITBook minimum 3 day of stay between December 18th, 2017 to December 21st, 2018 for travel until December 21st, 2018 and receive $500 USD Resort Credit. Guests will receive coupon booklets and all details upon arrival. Restrictions apply.