Good location. Good breakfast
Bed uncomfortable. Noise heard from neighbors in night
Best location for your money if your snowboarding
Could use more blankets!
Location is great. We walk to heavely gondola with our 7 year in his ski boots. It is 10 mins walk to the arcade in harrah's casino, my son's favorite after a day of skiing. The front desk staff who helped us check in was friendly and helpful. As I mentioned that we might extend our stay, she made note to match the rate we booked through third party online.
When I called the front desk the night before our original departure date to extend our stay, the staff told me over the phone "you have to come down now. You need to pay immediately." I was ready to get in bed. Didn't feel like putting on my jacket to go outside and walk to the lobby in a different building. I ended up extending the our stay in the morning without any problem. The hotel was not busy at all in April. It would be better if the front desk staff that night was the same as the one helped our check in.
Great Location, nice lobby area, game room for kids
The rooms were very dark, bad lighting, very outdated kitchen and bathroom.
Checking in was fast and convenient. The inclusion of a full hot breakfast added value. The location was great.
Free breakfast, going green service where if you requested no housekeeping you got a free gift. Friendly staff. Got discount card for local resturants.
Pictures on website looked nothing like the rooms but still ok. Bed wasn't comfortable at all. Bathtub was broken so couldn't take a bath.
The room was excellent, very inviting and still updated. However the bed was very uncomfortable and springy, and the walls so thin we heard footsteps and creaky noises all throughout the night, As for the employees, the staff was great, yet the front desk could be a little more welcoming and clear with their check ins. I still very much enjoyed my stay, the beds and screechy walls on the other hand will be a factor whether or not we will return .
Breakfast included is real nice Kid activities
Staff at front desk were rude Over crowded Checking not till 4 pm is a real hard thing with kids
Location and size of the suites
Rooms could use some updating
Location to the Gondela in Heavenly
Plumbing wasn't workking in one room. We were moved to another and the plumbing wasn't working there either then we got a room where it actually worked. Air con was noisey in all room. Bedroom was really cold at night.
We were upgraded to a huge 2br suite with 2 bathrooms, and had a door leading directly to the pool. Very comfortable, great location, opposite excellent shopping centre and walking distance to lake.
The spa and jacuzzi was on full all night, no way to turn it off and it kept us awake with furious bubbling, and people loudly splashing at 1am! The pool should have a reasonable closing time such as 10pm.
Close location to the shopping areas, including grocery-store. Quiet stairways so we were not disturbed by people walking by
Room we were first assigned had a "do not disturb" doorhanger on it and the room was obviously unmade. Front desk person said 'sorry about that" and we were issued another room close by. That room was OK
The suites are absolutely huge. It would be perfect for a group of friends or a small family. The location is perfect - right next to the gondola, and a grocery store where you can stock up the kitchen. Forced air heating is quiet.
The rooms are a bit dark and need more lighting. The windows are thin so we heard a lot of traffic, despite being next to a low-traffic area. It got a bit chilly at night, so you have to turn up the heat. A comforter on the bed would help too - they only provide a thin blanket. There's not a lot of parking.
It was really relaxing and worth the price. Would definitely come back next time I plan for stay in Tahoe.
You really can't beat this great location 1/2 block from the gondola and all of the shops. Right next door to the ritzy Marriot time share but at a much lower price point. Nice big room. Full Kitchen. Very friendly and helpful staff. Great for family.
The buildings are pretty old and the common areas are showing their age. The elevators look like they are from the 50'S. However, the rooms are clean, large and nicely maintained.
We were upgraded to a one bedroom suite, very nice!! Undercover parking also available, nice when its snowing.
Location close to gondola and "Fire and Ice" is fantastic.
Outdated equipment makes this hotel a little overprized. Breakfast is very simple to European standards.
The proximity to the casinos and everything else in the Tahoe area. The ease in getting in and out of the hotel.
Basically the hotel floors were dirty. Need to vacuum on a more frequent basis.
the internet wireless acces does not work
Forest Suites Resort, located in South Lake Tahoe next to the new Heavenly Ski Resort Village, combines the atmosphere of a secluded mountain lodge with condo style suites and resort amenities, including one pool, two hot tubs, and lounge. Situated on 5.5 forested acres the hotel is conveniently located only steps away from the Stateline casinos and the Heavenly Ski Resort Village and Gondola, yet worlds away in a pristine mountain environment. The spacious condo-style suites are among the largest in Lake Tahoe with the One and Two Bedroom Suites ranging from 650 to 850 sq. feet, featuring large bedrooms and living rooms, separate dining areas and fully equipped kitchens. In addition to the suites, the resort offers traditional Hotel Rooms appointed with all the conveniences of a resort hotel.