帕拉多爾旅館 The Parador Inn

Incredible venue but owner could use some charm lessons

The inn is incredible with its period authenticity.

The owner is not very personable. If you are used to a hotel or airbnb where someone is available at any time to check you in, then get yourself prepared for something completely different. I booked this online at the last second as my trip was very much last second. I got a notification that I was booked, but I didnt look at it. It had information about needing to check in by 8p. I didn't realize this so shame on me. It wouldn't have been a problem but my flight was delayed, so I didn't arrive until 1030p. Everything was locked up and ed was quite put off when he came to let me in indicating that I was late and he had to get up at 530a. So he was very short with me and the morning didn't get any better. I could understand if I was showing up at 200a, but 1030p, really? He did leave me two messages on my phone while I was in the air which I didn't retrieve until the next morning. they were pretty much like ' I am ready to close where are you ' and 'i am going to bed.' In the morning, I noticed it said there was a full breakfast at 8a, so since I had some time I thought I would stay. As I waited patiently at the table, I was told that "breakfast was not included in my rate." Ok, that really wasn't a problem. I wasn't expecting it. But how he handled it was extremely rude. So I had to ask where to go and the response I got was "there is a greasy spoon next door and an ok place down the street on he left." Maybe he was having a bad day, but he has turned me off from ever staying there again, which is unfortunate as the place is incredible. I really feel bad that I feel compelled to write this. I use hotels and airbnb a ton. People always rave about what a great guest I am and I 99℅ of the time give good public reviews and only privately comment on things that could go better. Sorry Ed. I hope things get better and I hope this will help you and your potential customers make decisions.