Customer service and cleanliness
Clean, spacious and very comfortable.
The air conditioning system was too loud!
Great Stay & Staff
Warm, friendly and welcoming front desk staff. Excellent accommodations both clean and comfortable. Would definitely stay there again.
Location was OK but slightly difficult to find off the main road
We ended up having a cancellation on a flight and had to find a hotel quick. We contacted the double tree and they took care of us with a smile, even though we were very frustrated from the Flight. Michael who picked us up with the Shuttle, also made sure we got the pack in play for our infant son, and even fixed our phone. Wanted to make sure we pointed out Michael, who helped improve our mood and make us feel comfortable at the hotel. Props to the staff at the double tree.
The fact that my paid for reservation was not there and it took almost an hour to confirm it. Meanwhile a very loud private party was taking place and the patrons on the party took the party to their rooms after midnight. We tried to call but our phone in the room did not work. We had to use our own cell phone to call the hotel to get the noise to stop..the next morning while sitting in the hotel restaurant no one waited on us. So we left. Very frustrating stay.
All the staff was very friendly!!
Pull out bed has a giant pee stain on it, which the front desk mgr came and changed for us but then we were not given a blanket for that bed. Shower head was broken. Some days we were given shampoo other days is was just mouthwash.
Women's Extreme Makeover Conference
Easy access to the women's conference at World Overcomers Ministries, felt safe, comfort of rooms and friendliness of staff. Stayed only 1 night spent most of my time at the conference will stay for 2 nights next year.
I didn't like the fact that a hold of $50 was placed on my card and when I called to inquire, I was told that it would be put back in my account within 3 days and it took up to a week for that to happen. I would have been in trouble if I needed that money sooner. That might stop me from choosing this motel next year.
I liked the staff, specially the guy who drove the shuttle van, he made me some cookies and delivered them to my room.... Everyone in was very friendly and laid back
Clean and helpful staff Easy to get to places/ Charleston right off bypass
Cannot think of anything
The outdoor amenneties veru relaxing
No mini fridge
Whether traveling to the Low Country to explore our historic sites, sprawling plantations or simply chill on the beaches, be assured you can rest easy at Charleston’s newest full-service DoubleTree by Hilton Hotel & Suites Charleston Airport. Our central location, conveniently located off I-26 place us equidistant from the Mount Pleasant/Isle of Palms area to West Ashley/James Island, and only a short drive to Historic Downtown Charleston. Our unique, contemporary upscale accommodations are distinctly appointed with design cues hailed from both past and present decades with a subtle theme focusing on the golden era of aeronautics. Each of our 149 stylish guestrooms and suites will make you feel comfortable, relaxed and offer amenities that feel like home. Enjoy inviting dining options in our bistro-style restaurant - Whiskey Kitchen, serving freshly prepared local favorites for breakfast and dinner daily. Unwind every evening at the Whiskey Kitchen Lobby bar featuring “contemporary fare with a flare”, complemented with premium craft beers and full collection of wine and spirits to suit any guest’s tastes. Nightly bar specials are served in an open, warm atmosphere with plenty of comfortable seating areas. With three HDTVs located at the bar and our adjacent Technology Lounge you can make yourself at home with your favorite beverage, catch the game, plug-in and simply sit back and relax. Guest Amenities & Services · Standard guestrooms and two room suites available · Complimentary Wireless High Speed Internet Access · 42” Flat screen TVs in each guestroom · 24-hour Fitness Center by LifeFitness · Outdoor Pool and Courtyard Terrace · Convenience Shop (beverages, essentials, snacks) · Guest Coin Laundry · Same day Dry Cleaning & Laundry · Complimentary Airport Shuttle & Area Shuttle service (within a 5 mile radius) · Complimentary Parking · 24-hour Technology Lounge with complimentary remote printing, PC and iMac computer terminals · Hilton HHonors Points & Miles® As a business traveler you will love our proximity and ease of navigation to many of North Charleston’s major companies, including The Boeing Company, Joint Base Charleston, BAE Systems, L-3 Communications, Scientific Research Corp; SAIC, SPAWAR, Force Protection and the Naval Weapons Station just to name a few. Our complimentary Charleston International Airport shuttle is at your service 24 hours a day as well as shuttle service within a 5-mile radius. We respect your need to stay connected and stay fit while on the road. Our modernly designed Technology Lounge and Fitness Center allow both. Technology Lounge · Complimentary Wireless & Wired Internet Access · Touchscreen PC and Apple 21.5” iMac® computer terminals · Complimentary remote printing with PrinterOn Fitness Center · Elevation Series™ Engage by LifeFitness cardio equipment offering touchscreen consoles · Core and Balance equipment · Free weights If your travel requires hosting clients, coordinating a group event or presenting a meeting we welcome you to reserve from one of our luxurious meeting and banquet spaces. For a more intimate gathering choose from two Executive Boardrooms as well as an upscale Private Dining Room. With over 5000 sq.ft. to choose from, we are available to suit every group’s needs from small gatherings to groups of 250 people. Coordinating and making reservations for your group has never been easier. We offer exclusive On Line Event Planning Tools as well as Personalized Group Web Pages along with our exceptional team to assist you with your next big or small event. Be sure to ask about our Hilton HHonors™ Event Planner Bonus Points program. The DoubleTree by Hilton Hotels & Suites Charleston Airport’s caring staff looks forward to welcoming you with the finest in Southern hospitality and our signature warm chocolate chip cookies at check i