location was great
cant think of anything
They overbooked and sent us to WildBear Inn, a two star hotel at Pigeon Forge. Before that, they sent us to a better one, which is operated by the same company as WildBear Inn, and took us almost one hour to wait for check-in, but that hotel told us they sent us too the wrong one, since they also overbooked. We paid much more than the price for a two star hotel at that far, but finally we could only go there and just got two free pancakes for they mistake. Who need to pancakes!
Step back in Time
Everything was totally outdated,19 years ago I bought the same TV that was in my room.Bath was so stained we didn't even shower in it.Carpet was outdated ,torn and had paint stains on it.The Vertical blind didn't work properly,had to close some of the vanes by hand.Furnuture was From the 80's and worn. Weekend rate paid $$$ and was horrible dissapointment
Staff was friendly and fantastic. I liked the location.
Carpets need replaced and the room was a little dated but over all a very good experience
Ok cheap place
Location was good ,priced ok,
Breakfast plain oatmeal ,zero fruit, worst I have seen ,usually have eggs and more choices
Good location, but in need of updating.
Good location, nice views
Rooms looking run-down, bathtub has been painted. $170 non-refundable pet charge is ridiculous for a 2 night stay.
We liked the location. It was within walking distance to almost everything. Loved to restaurant and the outdoor eating by the river. Service was poor but the atmosphere was worth it. Room was clean and spacious. Great view of the mountains. I would return again even though the pool was a disappointment.
The pool was so dirty that we couldn't even swim in it. My granddaughter threw a swim stick in and we couldn't even find it. At night when the pool lights were shining, you could see bits of white floating all over.
Good for the money
Nice Location Quiet Pretty view Value for the money
A little dated Pillows were flat
Very outdated, room smelled horribly.
Location is great, just a block away from the strip. Walking distance to everything. Sheets and towels were clean.
Extremely outdated. I'm sure this hotel was very nice in 1980 but not much has changed since then. TV is the only update. Place looks dirty just from years and years of use. The room smelled like a dead animal. Smell was coming from the refrigerator. We only stayed two nights so we just toughed it out. I wouldn't recommend this hotel.
This place is right next to the aquarium and right in town in Gatlinburg so it's an easy walk to everything. You do get a fairly good view either of the water or an overview of the city.
The rooms are a bit outdated. My coffee wasn't replenished everyday
We liked that it was so close to everything because we liked to walk. we really loved the ducks but couldn't figure out what happened to the baby ducks disappearing everyday
The parking garage was way to tight. We could barely squeeze in there. then on the outside parking we found a spot but someone decided to take over both spots
Won't stay again
We needed extra linen for my mother-in-law. She caked to the front desk for some and am employee arrived with some within 5 minutes of her hanging up.
Check-in isn't until 4 and check out is at 10. I have checked into a lot of hotels before and they've been busy at times, but the wait to check in here was unbelievable. I think it took about 15-20 minutes to finally get to the desk and walk out with keys. We had the pleasure of leaving just before 10 and noticed the housekeeping didn't have any new linen on their carts. Maybe there is a separate one that comes through but we were under the assumption that the sheets aren't changed after each stay.
With a stay at River Terrace Resort & Convention Center in Gatlinburg, you'll be a 3-minute walk from Ripley's Aquarium of the Smokies and 7 minutes by foot from Gatlinburg SkyLift Park. Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
河階度假酒店及會議中心 - 加特林堡的位置在240 River Road，距離蓋特林堡市中心0.2公里。 Guinness World Records Museum是距離河階度假酒店及會議中心 - 加特林堡最近的地標。
河階度假酒店及會議中心 - 加特林堡的入住時間為16:00，退房時間則為10:00。
河階度假酒店及會議中心 - 加特林堡有提供免費Wi-Fi。
河階度假酒店及會議中心 - 加特林堡有提供免費停車。
河階度假酒店及會議中心 - 加特林堡沒有提供免費機場接送服務。
河階度假酒店及會議中心 - 加特林堡距離諾克斯維爾（田納西州） 麥吉泰森機場44.2公里。 河階度假酒店及會議中心 - 加特林堡距離阿什維爾地區機場93.4公里。
河階度假酒店及會議中心 - 加特林堡歡迎住客攜帶寵物入住。
河階度假酒店及會議中心 - 加特林堡有附設泳池。