Very accomodating staff. Entire busload of wild teenies invaded hotel at 5 PM. Staff moved us to a quieter quarter. By the time we came back from dinner, all had been tamped down and was very quiet. Nice spot with a great view of the mountains. Lots of parking available.
The hotel is well placed on the outside of the town, pride is taken by the staff in the appearance of the hotel. Breakfast was excellent.
Reception slightly dark and could do with a refurb and smelled of smoke - rooms however were fine
Sauna availability and location near to city centre and ski facilities.
One time the food (dinner) was not good: part of the meat was greenish and did not taste well.
We arrived at this hotel in the middle of an October blizzard and heavy snow so it was a sight for sore eyes. Room was typical for a chain hotel - in a good way! It was clean, well laid out, perfectly equipped and a great modern bathroom (though small!). We used the pool - I think they said it was 28.5 degrees, so yes, cold, but typical. We ate in the restaurant and it was great regional food, very well priced. We also had drinks and snacks in the bar - again, very pleased. Fabulous breakfast. Becasue of the snow, we didn't even venture out so I can't comment on how well-placed the hotel is, but in terms of value for money (our room cost under £70!!), it is one of the best I have stayed in.
Very good hotel with big rooms. Breakfast is enormous including local food, fish, fresh juice etc.
Breakfast buffet is good. Location is excellent.
I enjoyed your breakfaxt buffet
Convenient location and they accept dogs
I have been staying there for about five years when I visit Bavaria from the USA Herr Falk Bartels, Asst Mgt, has been very helpful. Frau Jenny Huber (front desk )was exceptionaly helpful. Most of the dinning room staff and the chef were very plesant and helpful
I was told thery could not turn Steam and Sanua on untill three PM by three of the front desk staff when I wanted to use it in the morning. Most of the front desk and office staff are caustic, unpleasant and unhelpful. You need coffee makers in the rooms.
There was a swimming pool, sauna and steam room. The location to the main dining and shopping areas was in walking distance.
The front desk girls didn't speak too good English. They also need to have a better supply of power converters.
Treat yourself to a relaxing time in the Alps: The 4-star Mercure Hotel Garmisch-Partenkirchen has 117 rooms with WIFI. The leisure center with pool, fitness room and sauna is open for you from early to late. We recommend our conference area with seven meeting rooms for all your business and private events. Arrival: The train station is 0.9 miles (1.5 km) away from the hotel. Innsbruck and Munich airports are 37.3 miles (60 km) and 74.6 miles (120 km) away respectively. By car, take the A95 highway.