Location was fairly central and staff were helpful
Heating in the room was not working. The shower was broken too.
Not the most comfortable or stylish hotel in the world - but that's not why we chose it. A good location close to the town centre and train station for a good price, this hotel does exactly what it says on the tin. The staff are helpful, the rooms reasonable and breakfast filling, if you are looking for a no-thrills place stay in central Cambridge (25 minute walk to the main colleges) then you could do far worse than this.
Small room but clean & warm and in a great location near the centre of Cambridge.
Breakfast contents fine, breakfast room inadequate.w
we cannot comment as it would be seen as a complaint!
The staff was helpful
The furniture in my room seemed somewhat improvised.
handy to the city and transport.
very over crowded dining room, booked deluxe queen suite to find 2 'camp' type beds one with a broken leg could not sit on or as we did fall off. That was very disappointing and right on the road. Would have thought with so many rooms a deluxe room would have been better.
firendliness/helpfulness of staff
room was poorly maintained
The location was fine.
I did not like the room I was given, up in the attic, very small, cramped. The en-suite facilities were very poor indeed. I did not feel safe due to the stairs, due to my age. I thought the room allocation was thoughtless. I also did not appreciate being pressured to pay up front before I had seen the room. I found the front desk people very arrogant.
Clean, nice services.
Located in Cambridge, Fenners Hotel is a 1-minute drive from University Botanic Gardens and 6 minutes from University of Cambridge. Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.