Staff were unhelpful and misleading
I was held up for three hours in Customs at Heathrow and advised staff that I would not make the first night of a four night stay. They were not helpful in assisting me in finding another Hilton. I specifically was told by the clerk on check out that I would not be charged for the missed night, but discovered that indeed I have been charged and I am writing sepaerately for a refund. Staff in the bar treated me like a vagrant beaucse my room was not ready and I only had casual clothes. It was only when I put my expensive suit on that I received decent service.
Staff were friendly and professional. Location was excellent. Extremely comfortable with excellent breakfast.
Excellent Hotel Experience
So pleasant and enjoyable!
Top choice in Cambridge
Ideal location in the center, excellent breakfast, hotel has been fully updated, Internet access is now included/free, the staff was very friendly. I have stayed a handful of times over the past 3-4 years and feel it has been improving. Definitely my first choice when traveling to Cambridge
Located in the heart of the city, within walking distance to attractions and nightlife, Hilton Cambridge City Centre is the perfect base for exploring the university town. We're easily accessible by road and rail, and just 45 minutes from London Kings Cross. As the largest central hotel in Cambridge, you'll find all you need for an unforgettable stay including a fitness room and a relaxed restaurant and lounge. Plan an event for up to 220 guests in our self-contained meeting space, with five flexible meeting rooms and a stylish atrium with skylight.
劍橋市中心希爾頓酒店的位置在Downing Street，距離劍橋市中心0.1公里。 Musuem of Archaeology是距離劍橋市中心希爾頓酒店最近的地標。
劍橋市中心希爾頓酒店距離劍橋3.6公里。 劍橋市中心希爾頓酒店距離倫敦 斯坦斯特德機場36.2公里。