Immaculately clean, modern decor, efficient staff.
Great location, but not the best part of town.
Close proximity to our son's townhouse and the University.
Tons of homeless/panhandlers. Price was quite a bit higher, but we didn't realize that there was a UK Bball game that night, so I guess it makes sense.
Big rooms, quality hotel
Rooms were much larger than expected, with an entry suite area with a pull out couch and wet bar before you even entered the bedroom. Location is near major roads, one mile from Country Boy Brewery, and half a mile from a racino.
Google maps takes you to the closed road behind the hotel, without a way to get to the entrance or parking lot. You have to go out to a main road and take a few lefts across traffic to get there. This happened to us and our Uber driver.
Spacious suite, comfortable bed
Smelled like mold, difficult location to get to off of road
nice & convenient to UK; nice desk folks friday night at check in.
Saturday morning there was no hot water. The hotel was full of families attending a UK-Merit weekend, where students and families basically registered for the fall. It was a Friday evening and Saturday event that began it's Sat portion at 8am sharp. You can imagine the grumpy discomfoprt of a hotel full of people who had no hot showers to start the day. Everyone under stands that mechanical things do break down. The poor desk clerk on sat morning was not prepared for this problem, could only call the maintenance person. The general manager was conveniently not in until 9am, an hour after all of these disgruntled adn showerless folks were gone to the University program. The the ownership and management of this property should make a gesture to the customer in the form of a significant discount in this instance. We have many brands to choose from-we choose Marriott for its promise of quality and customer service. We pay higher room rates for expectations of a level of quality service, which in this case was not delivered.
SpringHill Suites Lexington Near the University of Kentucky blends great style with ultimate comfort in the heart of downtown Lexington. Just minutes from the University of Kentucky's campus and famed Rupp Arena, our hotel is also convenient for exploring Bluegrass attractions like The Red Mile race track. After a day on the town, snuggle into spacious suites and enjoy a little extra sleep courtesy of our pillowtop mattresses and plush bedding. Relax with your favorite show or movie on our flat-screen TVs or post pictures from your adventures with complimentary high-speed Wi-Fi. Brew a hot cup of coffee in the comfort of your suite and catch up on emails at our ergonomic workstations. Start your day on the right foot with something from our free hot breakfast buffet, then explore the myriad of dining options downtown. Ease sore muscles with help from our indoor pool, or work up a sweat in our fitness center. Let us help make your stay at SpringHill Suites Lexington Near the University of Kentucky a success.
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